3500 Cessna Drive, V7B 1C7 Richmond, Canada
Based on 1101 hotel reviews
7.8Cleanliness
8.6
Comfort
8.7
Location
8.7
Facilities
7.6
Staff
9.0
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 19 April 2024
Gina
CanadaThere was no restaurant at the hotel and breakfast was not included.
It has a shuttle to and from the airport. We phoned for the shuttle when we arrived in Vancouver but the shuttle was not running at the time so we were told to take a taxi. We were reimbursed for the r taxi fare.
Stayed in April 2024
Reviewed: 13 April 2024
Judith
CanadaNo food and beverage available ( under renovation)
Freshly renovated and well appointed rooms. Loved the shower!
Stayed in April 2024
Reviewed: 6 April 2024
Neil
CanadaJust a heads up: the hotel has a complementary shuttle that runs back and forth to the airport every 30 minutes, which is nice, but it would have been good to know that the shuttle uses the same location at the departure level for all airport pick-ups and drop-offs. It would have been nice if our booking confirmation clearly explained that. We walked out of arrivals, looked around for bit for the shuttle, then settled for a taxi.
Great location for an overnighter that needed us to be near Vancouver International Airport. The hotel was undergoing renovations while we were there, but they we upfront about it, and we never experienced any interruptions or noise because of it. We would stay there again. Comfy.
Stayed in March 2024
Reviewed: 6 April 2024
Areej
CanadaI did not get back the deposit of 100 $ till now (6 days)
Clean hotel, close to airport, they did not charge for the parking
Stayed in April 2024
Reviewed: 3 April 2024
Sin
United StatesThey charged my credit card for an incidental deposit, but they didn't give me the credit back at the date of check out. I was told to wait for 4-5 days before they credit me my deposit. I didn't argue with the staff. My question was why didn't he refund it to me right after my check out.
The facility was good, clean, quiet. Safe. Even though, they don't clean the room daily. They have enough towels, and essential supplies. It's a good environmentally friendly approach.
Stayed in April 2024
Reviewed: 1 April 2024
Daryl
AustraliaFree Airport shuttle, also very close to transit train station.
Stayed in March 2024
Reviewed: 29 March 2024
Carmen
CanadaRoom only cleaned on the 4th day. Had to go to front desk to get fresh towels, shampoos and soaps.
New modern rooms. Great view.
Stayed in March 2024
Reviewed: 28 March 2024
David
United Kingdomsatnav took me to wrong radisson (there are two) and upstairs neighbours very noisy
spacious reception, nice check in staff, good room with large bed
Stayed in March 2024
Reviewed: 26 March 2024
Amanda
Canadapillows were really large and fluffy- no alternative option. Couldn't get the tap in the bathroom to run cold
Clean, comfortable rooms, friendly staff
Stayed in March 2024
Reviewed: 25 March 2024
Gillian
United KingdomSadly no bar or restaurant as undergoing renovation. I failed to read this when made booking.
Location. Clean. Shuttle bus
Stayed in February 2024
Reviewed: 24 March 2024
Georgina
IrelandGreat location, near airport, recommend for stay on late arrival or early departure from Vancouver airport.
Stayed in March 2024
Reviewed: 24 March 2024
Bruce
FranceRestaurant being renovated so no breakfast or food options but easy to get deliveries
Comfortable clean
Stayed in March 2024
Reviewed: 15 March 2024
Bruce
FranceAs above
Clean convenient
Stayed in March 2024
Reviewed: 14 March 2024
Kim
United StatesThe restaurant was closed.
Stayed in March 2024
Reviewed: 12 March 2024
Gerardo
CanadaThere was no restaurant in service, and our little fridge wasn't working.
Location
Stayed in March 2024
Reviewed: 11 March 2024
Melody
CanadaThe bathroom fan didn't seem to be functioning. The room felt dim.
The staff were friendly and very good at their jobs. The complimentary shuttle to the airport was prompt.
Stayed in March 2024
Reviewed: 9 March 2024
Deb
AustraliaThe hotel clearly states that there is currently no restaurant or bar available-but having been here pre-covid-it is a loss to the overall enjoyment of the hotel. None the less, the staff were a pleasure to deal with.
Staff were lovely-very helpful and attentive. Despite ongoing industrial action as a result of Covid impacts, the staff were happy to help with any questions or needs. It is unfortunate there is not a restaurant or bar available at the moment, but the staff offer a small menu for take away to help any unsuspecting travellers, as a car is required to get to any external restaraunts. As of writing (March 2024) room service may only be available every 2nd day-but all room items are available on request. The renovations being carried out did not impact the stay at all. The newly refurbished rooms are lovely, comfortable and spacious. The marina view room has a lovely view!
Stayed in March 2024
Reviewed: 6 March 2024
Graham
United KingdomNothing In my short stay
Check in was efficient. Room was clean, bed comfortable. The bathroom was clean, shower water hot and adequate toiletries and towels. Tea and coffee provided. Shuttle bus was on time both ways
Stayed in March 2024
Reviewed: 6 March 2024
Brenda
CanadaNo restaurant
Convenience. Great access to the airport
Stayed in February 2024
Reviewed: 5 March 2024
Raffaella
CanadaThere are two shuttles for Radisson, need to look out for the one that has Radisson Blu, we waited about 45 mins for our shuttle possibly because it was late not running as often compared to other hotels where I saw them come around more frequently. The hotel was and is renovating, no option to purchase drinks or snacks..not close to a convenience store if needed. At least I didn’t see one. Perhaps once renos are complete there will be.
It was close to airport perfect for a stopover.
Stayed in March 2024
Reviewed: 5 March 2024
Marianne
Canadathere was no bathtub.
When the shuttle driver didn't show up the staff arranged for taxis before telling us the driver wasn't coming. I appreciated how quickly they dealt with this.
Stayed in February 2024
Reviewed: 3 March 2024
Victoria
CanadaHighly recommended to be close to the airport, good shuttle service every half hour, clean and comfortable rooms.
Stayed in February 2024
Reviewed: 2 March 2024
Jackie
United StatesNo food or drinks
Clean, comfortable and super close to the airport. Free shuttle every 30 minutes
Stayed in February 2024
Reviewed: 1 March 2024
Sebastien
CanadaEverything was good.
Newly renovated, room was quiet and comfortable. Due to the ongoing renovations and the closure of the restaurant on site, the hotel offered complimentary parking which was great!
Stayed in February 2024
Reviewed: 28 February 2024
Mary
CanadaThere's no breakfast, or other meals at the hotel and nothing within easy walking distance to get something to eat.
Comfortable room. Only overnight after late flight. Shuttle had stopped running so the hotel paid for a taxi. Helpful staff.
Stayed in February 2024
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