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109 Lake Louise Drive, T0L 1E0 Lake Louise, Canada
6 October 2015
눉Everything! We had 4 rooms in the space of 24 hours. The noise from the heating system was so loud it was like sleeping in the engine room of a ship. We had to move rooms at 3am the first night the noise was intolerable. Everything was tired and needed refreshing. Windows in the dining room were filthy - which is incredible considering the place was in the Rockies. The staff also seemed embarrassed by the condition of the place and kept making excuses. Kept saying it was a 'heritage building' and that we needed to consider that. However, at $300 + tax a night, I'd expect better than a French budget hotel... Our 2 nights in the Rockies were a complete wash-out. Fortunately we had our first night refunded.
눇Location was stunning.
5 October 2015
눉The breakfast buffet was mediocre in selection and quality, and pricey.
눇The cute cozy and comfy rooms. The great customer service and professionalism at the front desk.
5 October 2015
눇Five mins walk from Lake Louise and much cheaper than the Chateau on the lake. Good facilities, dining and loaction
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