33 Gerrard Street West, M5G 1Z4 Toronto, Canada
#88 of 108 hotels in Toronto
Guests' ChoiceBased on 5268 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.8
Facilities
7.3
Staff
8.2
Value for money
6.6
Free WiFi
7.2
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End of dialog contentReviewed: 28 March 2024
Arlene
United StatesThe room at night was cold, the room i booked for a one night stay was almost $200 and the walk space was very tiny. My stroller had to be put in the closet due to how tiny the space was to walk to and from the beds
Beautiful, very fancy
Stayed in March 2024
Reviewed: 26 March 2024
Peter
AustraliaGreat location
Stayed in March 2024
Reviewed: 25 March 2024
Sayanthan
CanadaI was given room beside elevator-couldn’t sleep
Spacious room
Stayed in March 2024
Reviewed: 24 March 2024
Walton
CanadaNo fitted sheet. Safe did not lock. No complimentary breakfast. The garage was too low for my vehicle.
Location. Cleanliness.
Stayed in March 2024
Reviewed: 24 March 2024
Richard
CanadaThe parking
The hotel was nice, the pool was nice
Stayed in March 2024
Reviewed: 23 March 2024
Hayley
CanadaStaff were great and beds were so comfy but pillows very flat
Stayed in March 2024
Reviewed: 22 March 2024
Martin
CanadaWas noisy
Stayed in March 2024
Reviewed: 20 March 2024
Frank
CanadaSlide in pool area was closed because it was Sunday???? Kids were very sad about this. They were looking forward to that slide. Not impressed
Stayed in March 2024
Reviewed: 19 March 2024
Camper
United StatesWalls are thin…you can hear neighbors urinating. :(
Location was walking distance to univ of Toronto, our destination.
Stayed in March 2024
Reviewed: 19 March 2024
Gerard
CanadaI am a preferred customer for many years since 2013 ! However there is no fast track book in desk. ' I did get early check in and was given attitude when asking for late check out. Staff do not smile and do not make eye contact. Some do not look happy at their jobs.
Room was clean and quiet ! Breakfast was decent and hot ! Bar downstairs is ok / food good / service weak. Balcony was clean and accessible.
Stayed in March 2024
Reviewed: 19 March 2024
Leobardo
MexicoROOM: STRONG SMELL OF TOBACCO VERY NOISY AIR CONDITIONING
LOCATION
Stayed in March 2024
Reviewed: 18 March 2024
Vanwart
CanadaThe location, accommodating staff and great facilities. Thanx so much.
Stayed in March 2024
Reviewed: 18 March 2024
Anita
CanadaThe fan in the room was too noisy. And too much bleach in the jacuzzi. Destroyed my swimsuit.
The hotel itself was nice and clean. It was in a nice location.
Stayed in March 2024
Reviewed: 18 March 2024
Lou
CanadaLong line up wait time to check in
Central to everything
Stayed in March 2024
Reviewed: 16 March 2024
Kelvin
United KingdomNa
Well situated for the purpose of our visit. Good atmosphere and very helpful staff
Stayed in March 2024
Reviewed: 13 March 2024
Jessica
CanadaOne of the coffee makers was not clean. The kid's pool was too cold to enjoy. The waterslide was closed. The kids could not pet the bunnies. The beds were not nicely done, it seemed like the lady was in a rush to finish and just pulled the cover and threw the pillows up top.
Comfortable beds and pillows. Excellent location and friendly staff.
Stayed in March 2024
Reviewed: 12 March 2024
Jane
CanadaThe price was over inflated during the convention we attended (early March), and prices went down right after the event. All hotels in the area were also high, so it seems that the hotels were cashing in on a huge event in town.
The fitness centre and pool area were wonderful, and I especially appreciated that it opens at 6:00 am, which is great for early risers needing exercise. Many people were also working out early in the morning, so I was not alone! The fitness centre attendant was very pleasant and made sure people entering the pool showered first! Yay cleanliness!!
Stayed in March 2024
Reviewed: 11 March 2024
Rene
MexicoThe room looked old and outdated.
Stayed in March 2024
Reviewed: 11 March 2024
Brooke
CanadaPrices for the buffet were astronomical. Great food, but I cringed at the price, especially for my kids as they most definitely didn't eat my money's worth.
Staff were so friendly! Room was great, my kids has such a fun time in the pool! Food was delish!
Stayed in March 2024
Reviewed: 9 March 2024
Pringle
CanadaBeds were small, doubles instead of queen size. Need more pillows and blankets.
Great location near Yonge and Bloor in Toronto.
Stayed in March 2024
Reviewed: 8 March 2024
Paul
AustraliaVery busy and noisy foyer and entrance areas.
Generally reasonable CBD business hotel.
Stayed in March 2024
Reviewed: 8 March 2024
Robbie
GuyanaPeople begging for money and cigarettes at front door oin Gerrard Street. Lighting was inadequate in the room.
Location great. Staff good. Very clean.
Stayed in March 2024
Reviewed: 7 March 2024
Jamie
CanadaThe room was rundown and dirty. The hotel has seen fresher days and is in need of a major updating.
Stayed in March 2024
Reviewed: 5 March 2024
Christine
CanadaThe noisy construction site next door Would have been nice to have been warned. Or better yet not put in a room on that end of the building. I literally looked directly over the site.
Close proximity to Toronto General Hospital
Stayed in March 2024
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