500 Cook Road, V1W 3G9 Kelowna, Canada
#11 of 30 hotels in Kelowna
Guests' ChoiceBased on 277 hotel reviews
8.3Cleanliness
8.8
Comfort
9.0
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
7.8
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End of dialog contentReviewed: 26 February 2024
Scott
United StatesThe restaurant could be better.
A beautiful, classic, okanagan lake hotel. The view of the lake is stunning.
Stayed in February 2024
Reviewed: 8 February 2024
Beck
CanadaWe were originally checked into the wrong room, so had to go back to the lobby at Manteo and get things straightened out. Not a big deal, things happen. Wad corrected right away. Found the hot tub to not be working which was a little disappointing but not the end of the world.
The location is AMAZING! We had a 4th floor suite overlooking the marina, and the view is of course incredible. The beds were comfortable, GREAT SHOWE, and the in room jet tub was a big bit!
Stayed in February 2024
Reviewed: 31 January 2024
Ralph
CanadaNo breakfast this time but former experience was great. Location was relaxing away from the main hustle of the city.
Stayed in January 2024
Reviewed: 10 January 2024
Oliver
CanadaWe felt the hotel its self was dated with ordinary services for the price.
We liked the hotel and especially the view and location!
Stayed in October 2023
Reviewed: 2 January 2024
Todd
CanadaKept having to have our key cards reconfigured in order to access the building. They must be experiencing magnetic interference with those cards?
Beautiful location on the lake. Gorgeous views from the roof top. Fantastic bar/lounge area. Exquisite fine dining if desired. Lots of parking. Nice long walks to shops and restaurants on Pandosy Street.
Stayed in January 2024
Reviewed: 26 December 2023
Kelly
United StatesN/A
Great location, love breakfast on the lake
Stayed in December 2023
Reviewed: 13 December 2023
Susan
CanadaParking was very tight
Old school marina feel, location on lake, access to walkway.
Stayed in December 2023
Reviewed: 12 December 2023
Nora
CanadaShoulder season - so needed to check in at the resort (part of the same complex) next door
Great location Lovely room
Stayed in December 2023
Reviewed: 21 November 2023
Greg
CanadaThe blinds were not blackout, much to our surprise, as we were on our honeymoon and were visible from the outside looking into our accommodations.
The view of the lake, the lights and the chocolate layer gnache cake were fabulous!!!
Stayed in November 2023
Reviewed: 1 November 2023
Rachele
CanadaThe check in and out desk closed at 7pm and no one there Saturday morning. I had to go to the neighboring hotel to check in or out. Which isn't convenient.
It is a beautiful .spot with lovely views. Very comfortable beds. Very clean rooms.
Stayed in October 2023
Reviewed: 18 October 2023
Melody
CanadaI had a great 1 night stay. Parking and check in were easy and staff was very friendly. The king room was spacious, comfortable and spotless. Breakfast the next morning was very good, with views out over the lake. I would definitely stay again.
Stayed in October 2023
Reviewed: 14 September 2023
David
United KingdomNoberto and his team were extremely efficient and hard-working.
Stayed in September 2023
Reviewed: 6 September 2023
Chenxuan
Canadaair conditioner too old too very loud.
Front desk are very kind and politeness.
Stayed in August 2023
Reviewed: 21 August 2023
George
United StatesLobby check in and out was always closed
All meals were excellent
Stayed in August 2023
Reviewed: 12 August 2023
Salbashian
CanadaThe rooms were not clean and the facilities are not well kept
I liked the scenery and the views of the hotel
Stayed in August 2023
Reviewed: 11 August 2023
Karstan
CanadaThe coffee selection was great but another choice such as tea would be excellent. Even a kettle with a selection of teas would be appreciated.
Stayed in August 2023
Reviewed: 11 August 2023
Penny
CanadaThere were a few staff members from the dining restaurant that were unhelpful, unfriendly and dismissive.
The location.
Stayed in August 2023
Reviewed: 6 August 2023
Gregory
United StatesPerfect location on the lake.
Stayed in August 2023
Reviewed: 29 July 2023
Hope
Canadathe floor was a little bit sandy when we first got in
the food was so good! and the location was great! it just wasn’t that quiet because it was canada day and shania twaine was performing but did not mind, she was very good!
Stayed in July 2023
Reviewed: 29 July 2023
William
CanadaIt is wonderful to be on the Lake and yet near the center of town.
The location.
Stayed in July 2023
Reviewed: 7 July 2023
Jouko
CanadaIt was all good
Great
Stayed in July 2023
Reviewed: 6 July 2023
Rebeca
CanadaThe location is great and beautiful views. The Lakeside restaurant is great quality food and service.
Stayed in July 2023
Reviewed: 3 July 2023
Yu
CanadaOne thing really bugged me was the carpets in the hall. It either needed to have a deep clean or a replacement.
It’s by the water, great views. Children friendly, there’s a outside pool with a decent size sand area with the lake view, so not only the adults can relax but also the kids can have fun too. The staffs are super friendly and helpful. The room was clean, one reason I chooses this hotel, no carpets in the rooms.
Stayed in July 2023
Reviewed: 27 June 2023
Doron
IsraelPerfect view
Stayed in June 2023
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