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285 King Street East, K7L 3B1 Kingston, Canada
15 August 2016
눉Front desk female staff member first was putting us in a room without water view then when we have booked and wanted a lake view she was dismissive didn't really want to switch the room but did knowing we were upset, we would have demanded our money back if we didn't get a lake view room that had been booked for 1 month previous to our stay. We have payed alot less and higher end hotel rooms
눇View of room
14 August 2016
눉Booking.com & hotel failed to adequately communicate and when we arrived the hotel did not have our reservation recorded. The hotel was able to accommodate us in a room that appeared to most often serve as a dressing room for bridal parties. Disappointed with booking.com but happy with hotel & staff!!
눇Great waterfront location
14 August 2016
눉cleanliness outside of hotel and surrounding businesses. Garbage on sidewalks and streets.
눇everything ok with room and lobby area
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