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5534 Stanley Avenue, L2G 3X2 Niagara Falls, Canada
15 August 2016
눉No facial tissues, no toothpaste, very small bottle of 2in1 shampoo/conditioner and lotion for 2 people, soap was chalky and broken. I expected more in terms of toiletries. I informed upon check-in that my reservation could have been cancelled because I didn't charge it to my card (I always pay cash). I was scolded and told "don't do it again" even though I have booked the same way all over the world with no problems. I had to put down a 100 dollar deposit in cash which I was unaware of... I wanted to use that money for sightseeing. THIS SHOULD BE INCLUDED IN THE FINE PRINT. Breakfast mostly bread and cereals. Muffins were dry. Would have liked water available at breakfast and maybe a wider selection foods. My friend has dust allergies and was stuffy sneezing throughout the night...I believe the air filters need cleaning.
눇The bed was by far the best thing about this place. Very comfy and a necessity after walking around all day. Good location if you don't mind walking. At breakfast you can make your own waffles! Coffee and juices available. Full deposit returned.
9 August 2016
눉Not great continental breaky. Waffle maker didn't work either days.
눇Was walking distance to falls and attractions for us. 20 mins average walk. Took cabs back to hotel a couple times cause warn out from long day of play. Beds were comfy.
11 August 2016
눉This was my 3rd time going to glengate hotel and this time i was really disappointed. First of i didnt get the room i wantef and the one they gave us had bedbugs all over the two beds we had.i normally check for that before i sleep on a bed but me thinking it is my 3rd time being there i didnt check and this time it had bed bugs my daughter and i woke up to multiple bites on our body after sleeping a night there. Once i noticed that first thing in the morning i asked to change my room.they changed it for me but the next two days i didnt sleep confortably thinking about all the bites me and me daughter had on our bodies. I will not be going there again after this experience. So beware who ever goes to this hotel.
눇The location was close to walk to to niagara falls and restaurants.
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