2 North Service Road, L2N 4G9 St. Catharines, Canada
#5 of 8 hotels in St. Catharines
Guests' ChoiceBased on 626 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
8.3
Facilities
7.7
Staff
8.6
Value for money
7.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Margaret
CanadaNoisy heater. Small ants on bathroom floor. Waffle maker at breakfast should be removed. The timer froze a couple of times. Food was lukewarm.
Good coffee at breakfast All staff were friendly and helpful
Stayed in April 2024
Reviewed: April 3, 2024
Rachel
CanadaRoom needs TLC...needs a better shower head
Breakfast was good...the bed was extremely comfortable...the room however kinda looked it needed some TLC...wallpaper falling off...curtains not nice and the shower needed my water pressure...needs new shower head.
Stayed in March 2024
Reviewed: February 22, 2024
Doberstein
CanadaThe bathroom and toilet. Please see comments above.
We liked the hotel and the room and staff. The only thing we weren't too happy with was the bathroom. It was small for the size of the room and the toilet continued to run after flushing. The stopper flap kept getting stuck and didn't always close causing the toilet to run. We had to jiggle the handle repeatedly to fix the issue. Other than that our stay was great.
Stayed in February 2024
Reviewed: February 20, 2024
Avrohom
United States of AmericaThe jacuzzi closes at night
It was nice
Stayed in February 2024
Reviewed: February 12, 2024
Dan
CanadaEverything was good
Very clean
Stayed in February 2024
Reviewed: January 29, 2024
Celine
NigeriaCleanliness
Stayed in January 2024
Reviewed: January 28, 2024
Joe
CanadaBathroom
Wrigleys
Stayed in January 2024
Reviewed: January 22, 2024
Kristene
CanadaThe pillows were not comfortable
Kids loved all the amenities Staff was confused by buffet hours Pet friendly
Stayed in January 2024
Reviewed: January 1, 2024
Tacq
CanadaEverything was great
Breakfast was great
Stayed in December 2023
Reviewed: December 27, 2023
Stephanie
Canadagreat location, quiet room, continental breakfast on site
Stayed in October 2023
Reviewed: December 8, 2023
Martina
CanadaThe hotel is centrally located. The staff was very friendly and the breakfast was good.
Stayed in December 2023
Reviewed: December 5, 2023
Diane
Canadathe water temperature in the one room was too hot for a shower and we were told to use facilties near pool, the water pressure in shower for other room was terrible, very challenging to get to electrical outlets
Stayed in December 2023
Reviewed: November 28, 2023
Sarah
United States of AmericaThe sliding glass door that used to go to a balcony were super thin and you could hear everyone outside, even when we were on the 2nd floor. The door to our room did not want to shut properly and you had to shut it fairly hard.
The hotel location was convenient to stores and restaurants. Check in and out was easy. They are dog friendly and affordable nightly fee. The room was clean and well sized with a mini fridge and microwave. There was a bar/restaurant on site, we didn't end up checking it out but it was nice to know it was there. Breakfast was fair, just not our type of breakfast but they had lots of options.
Stayed in November 2023
Reviewed: November 13, 2023
Karl
CanadaThe Buffett breakfast was ok. More fuel than food. It was a warm breakfast with eggs, sausage and hash browns but the eggs were cold and hard. A for effort though. The service was good and the dining room was clean and comfortable and it provided quick fuel to get going.
This Best Western provided what I needed. A clean, and quiet location for a night between locations.
Stayed in November 2023
Reviewed: November 5, 2023
Margarita
LithuaniaIt was renovation there and no one during booking informed on that, pool water … may be it is clean but when I saw amount of chlorine putted there I refused of using it. And of course breakfast, I know that USA and Canada can not suggest something fresh and healthy, so breakfast in this hotel was as I expected, no vegies at all, apple and banana, waffles, cereals.
Price was more or less, location was good for our visit purpose
Stayed in September 2023
Reviewed: October 30, 2023
Tracy
CanadaStaff were extremely helpful
Stayed in October 2023
Reviewed: October 24, 2023
Alison
CanadaA little dated.Room was dusty.
Close to nearby highway.Good breakfast.
Stayed in October 2023
Reviewed: October 22, 2023
Peter
CanadaThe hotel was very clean and the staff were very pleasant and helpful. The breakfast buffet was fresh, hot and delicious.
Stayed in October 2023
Reviewed: October 19, 2023
Debbie
CanadaThe elevator made some scary sounds. It appeared to be on its last legs.
The room was very fresh, no lingering smoke odours. The breakfast was great!
Stayed in October 2023
Reviewed: October 19, 2023
Susan
Canadahot breakfast was cold
Stayed in October 2023
Reviewed: October 17, 2023
Andrew
CanadaFood was of mediocre quality, priced high
Stayed in October 2023
Reviewed: October 16, 2023
Lynn
CanadaA lot of construction so the balcony space could not be used. The breakfast also leaves a bit to be desired, would love some fresh fruit options.
Rooms were clean, large and beds were comfortable.
Stayed in September 2023
Reviewed: October 10, 2023
Sean
CanadaThe rooms that faced the highway.
The buffet breakfast that was included was phenomenal! It far exceeded my expectations. The Wrigley's Sports Bar & Lounge had spectacular food, and the staff was superfriendly and hospitable. I would gladly dine here again given an opportunity.
Stayed in October 2023
Reviewed: October 10, 2023
Greg
CanadaThe evening manager who checked me in was great. Her goal was to make sure I had the best experience I could. She was incredibly pleasant, helpful and didn’t seem fake.
Very few options, only hash browns, ham and small pancakes.
Stayed in October 2023
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