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1 Market Square, E2L 4Z6 Saint John, Canada
15 August 2016
7 August 2016
눉Staff was not helpful. Infact, they were rude with not wanting to help us. I stayed here two times within a 7 day time frame. The first time I stayed, I asked if I could request the same two rooms for my next stay ( five days away). I was told no problem. When we came back for our second time I asked if it was the same rooms as last time ( I was promised it would be). The person helping me check in proceeds to tell me such a thing is impossible. The manager who promised me this was new and didn't know what she is doing. Than started to be rude with me. Very poor customer service. We also were told we could have very important mail delivered there and could pick it up on our 2nd visit. This was also treated as something that cant be done... and our mail got lost because they refused delivery. They need to get their act together.
눇Location was great!
9 August 2016
눇Good size room with very comfy beds!
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