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8500 Warden Avenue, L6G 1A5 Markham, Canada
15 August 2016
12 August 2016
눉I am not aware of the additional facility charge.
눇Close to everything.
13 August 2016
눇GUESTS BEWARE: KEEP AN EYE ON ALL YOUR RECEIPTS. OR YOU WILL BE SCAMMED !!! **BEWARE OF CRIMINAL EMPLOYEES** My and my fiance made the mistake of trusting the word of "The Hilton" in Markham by warden and 7, when the front desk girl told us the $200.00 charge on my credit card was reversed. At check in my credit card was charged $200.00, at checkout; because I only had $200.00 available on my credit card, I wanted to pay the balance in cash, but was told I couldn't pay the balance in cash, they only used the credit card for the hold and I had to pay the full balance, I proceeded to pay the full thing in cash and was told the charge on my credit card would be reversed. we left and waited 3 days for the charge to be reversed, contacted my credit card company was told there was no reversal, so i proceeded to call the Hilton and was told it takes 3-5 business days. So I waited. 5 business days and nothing, so I called them again and was told it can take up to 10 business days, after 10 days I called my credit card company and was told the same thing there's no reversal it was reflecting as a charge. I contacted the Hilton, Furious at this point. They said they would have to do an investigation. The next day the front desk manager had told me the receipt shows only a charge for $200.00 on my credit card and the rest paid in cash. Accounting went through the finances and did not find a surplus of $200.00 cash. THAT MEANS THE GIRL AT THE FRONT DESK LIED TO ME , FALSIFIED THE RECEIPT AND SCAMMED ME FOR $200.
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