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1176 Granville Street, V6Z 1L8 Vancouver, Canada
24 May 2016
눉Unfortunately the room next to us smoked heavily in thier room throughout the night, despite being told it was a non smoking hotel. This caused our room to have a strong & unbearable cigarette smell for the duration of our two night stay. We told the staff after the first night as it physically made us feel ill and we couldn't sleep. The staffs solution was to put an air purifier in our room for the day (they then told us we would have to be out of the room for a long period of time). This temporally worked but by night the smell was back again. As a non smoking couple this made our stay very average and unpleasant. The smell was so terrible we considered checking out and looking for a new hotel but unfortunately hotel options were limited due to it being a weekend. Considering no compensation or room change was offered we wont be coming back or recommending this hotel.
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