123 Metcalfe Street, K1P 5L9 Ottawa, Canada
#4 of 56 hotels in Ottawa
Guests' ChoiceBased on 243 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.4
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 1 April 2024
Heather
SwitzerlandThe beds were comfortable and the lobby lounge was peaceful
Stayed in March 2024
Reviewed: 1 April 2024
Tammy
CanadaNothing negative to say
The staff was extremely kind and courteous. Hotel is amazing for families travelling with teens. Very well located
Stayed in March 2024
Reviewed: 31 March 2024
Jingzhu
CanadaWindow design, bathroom fan didn’t work, missing amenities (only one pair of slippers for two people)
spacious,cleaness
Stayed in March 2024
Reviewed: 10 March 2024
Emilee
CanadaThis property is the nicest stylish hotel in the city. The atmosphere makes it worth a visit. The staff are incredible and willing to do anything to help make your stay perfect. Special shout out to Caleb for going extra and beyond for us.
Stayed in March 2024
Reviewed: 8 March 2024
Marjan
CanadaNothinh
Super clean. Beautiful interior design. Nice staff.
Stayed in March 2024
Reviewed: 8 March 2024
Makeisha
Trinidad and TobagoEverything was excellent
Staff were amazing, polite and attentive all round.
Stayed in March 2024
Reviewed: 7 March 2024
Steve
CanadaN/A
Clean, comfortable, nicely furnished, in a great location.
Stayed in March 2024
Reviewed: 4 March 2024
Ira
CanadaStaying at The Metcalfe by Gray Collection for a getaway truly exceeded my expectations. The hotel's beauty and aesthetics were remarkable, and the price was definitely worth it. The rooms were immaculately clean, leaving me with nothing to complain about. Additionally, the complimentary Nespresso bar and Oysters were a delightful touch, contributing to a thoroughly enjoyable experience. The staff went above and beyond with their exceptional hospitality, and the shampoo's delightful fragrance was an added bonus. Overall, it was an outstanding stay.
Stayed in March 2024
Reviewed: 22 February 2024
Migs
PhilippinesStaff and hotel is beautiful
Stayed in February 2024
Reviewed: 1 February 2024
Monica
CanadaThé décor
Stayed in December 2023
Reviewed: 31 January 2024
Sally
CanadaThe room was a bit noisey. It also had 6 stairs which was not great as I had a large suitcase
The room was excellent, nicely decorated. Ample lighting and a good size bathroom. The bed was comforable and really fresh linens. The valet service was quick and friendly. The bar had excellent knowledgable staff.
Stayed in January 2024
Reviewed: 30 January 2024
Luna
Puerto Riconot applicable
Loved the staff, the hotel is gorgeous and super located. The restaurant was amazing.
Stayed in January 2024
Reviewed: 30 January 2024
Caroline
CanadaNA
Everything!
Stayed in January 2024
Reviewed: 26 January 2024
Hmc2468
United StatesMaybe a better concierge service, more information about the city sightseeings.
The best location! Beautiful Lobby and a nice atmosphere.
Stayed in December 2023
Reviewed: 22 January 2024
Richard
CanadaNothing
Renovated and the furniture. The room was so comfortable and stylish
Stayed in December 2023
Reviewed: 10 January 2024
Henrique
BrazilStaff extremely helpful and friendly. We had dinner at the hotel restaurant. It was delicious! And the bonus was a nice chat with the staff.
Stayed in January 2024
Reviewed: 8 January 2024
Leah
United StatesWe liked everything.
The Metcalfe by Gray Collection in Ottawa is a beautiful modern hotel with an attention to detail that is exceptional. We loved our stay here and highly recommend this hotel.
Stayed in January 2024
Reviewed: 8 January 2024
Smazal
CanadaThe hallways and room seemed and felt dark.
The staff was helpful.
Stayed in November 2023
Reviewed: 6 January 2024
Simon
CanadaIt was super clean, the room has a nice feel to it, the staff was great and very helpful. We enjoyed playing basketball in the indoor court and loved the food from the bistro.
Stayed in January 2024
Reviewed: 31 December 2023
Frederika
United StatesWe were completely satisfied with every aspect of our stay.
Everything: Staff, decor, comfortable accommodation, availability of exercise room, on site French Bistro restaurant Cocotte with excellent food and service, pet friendly, ideal location
Stayed in December 2023
Reviewed: 24 December 2023
Rebecca
CanadaThere was a dog barking one of the nights, but that's to be expected at times for a pet friendly hotel.
Staff were very helpful, respectful, welcoming and accommodating.
Stayed in December 2023
Reviewed: 17 December 2023
Kathleen
United KingdomLoved the people, the food and the atmosphere!
Stayed in December 2023
Reviewed: 9 December 2023
Mike
AustraliaLack of window to the outside rather than the inner courtyard. Needs better water pressure for the shower.
Very comfortable and stylish fit out.
Stayed in December 2023
Reviewed: 4 December 2023
Susan
CanadaNo parking
Great area. Nice staff. Clean. Great coffee.
Stayed in December 2023
Dinant, Belgium
Primorsko, Bulgaria
Bozhentsi, Bulgaria
Duck, USA
Willstätt, Germany
Milan, Italy
Aljezur, Portugal
Sankt Koloman, Austria
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