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  5. Reviews of Inn At The Quay

Reviews of Inn At The Quay 3 stars

900 Quayside Drive, V3M 6G1 New Westminster, Canada

#6 of 11 hotels in New Westminster

Guests' Choice

Review score

Based on 386 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 March 2024

    8.0
    We enjoyed the proximity to an event we attended in Surrey and the boardwalk was a highlight
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Balcony over garbage area

    location - Close to boardwalk, restaurants, train View up the river towards the bridge Morning coffee Robes

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    Central location with beautiful Fraser River view.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Additional charges for parking, plus tax. Would be nice if parking is included.

    Nice location. Overlooking Fraser river and the city of New Westminster from room 903. Comfortable bed and pillows. Soft bath robes. Within walking distance from New Westminster Skytrain Station taking straight into downtown Vancouver or across the Fraser River and into the city of Surrey.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We received a welcome email which was nice. It offered additional services such as in room massages - however when we went to front desk to book we were told they don't offer anymore and were directed a a location across the street. It's ok that it is not offered anymore but why send out the email to begin with with false information - I would recommended the welcome email gets updated.

    View was lovely and the room was very comfiatble.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Peaceful , comfortable
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    People in the hall were noisy

    Convenient location

    Stayed in January 2024

  • Reviewed: 27 December 2023

    9.0
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs shower wand Shower dispensers for soap shampoo conditioner

    Clean Beautiful decor Friendly staff Great rooms Location

    Stayed in December 2023

  • Reviewed: 6 November 2023

    8.0
    Excellent value.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    You were fully booked when I tried to return. Terrible!

    Excellent.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    Great Location, Clean and comfortable room with a lovely view.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    I arrived early and the hotel wanted to charge me $50. to checkin early. I told them I had an event and likely wouldn't be back until after 8pm and wanted to ensure I had a room. They Checked me in to save the room however would not give me room keys which I needed to access the elevator from the parking garage. As such I had to walk up a busy ramp in the rain dragging luggage to get to the front door - highly inconvenient when it could have been alleviated by fulfilling my request.

    Very nice room, beautiful view of the Fraser River with amenities close

    Stayed in October 2023

  • Reviewed: 20 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    I think that daily parking should be included in the cost of room.

    Evening meals in the restaurant were excellent. Servers were cheerful. Corner view of Quay was delightful. Room was clean and well maintained. Cleaning staff were pleasant. Proximity to daily destination of Royal Columbia Hospital to be with family member was perfect.

    Stayed in August 2023

  • Reviewed: 11 September 2023

    9.0
    Great view of Fraser River
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Nothing.

    The view of the Fraser Review and location of the hotel is great. We were only there for one quick night and had a great stay. Bed was comfortable and staff was very helpful. Would stay again.

    Stayed in July 2023

  • Reviewed: 10 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    We -- I -- didn't like the price, the cost, but we accepted it. Access to the hotel by car was too often blocked by trains.

    We liked the proximity to our son's family. We appreciated the fact that all facilities functioned properly.

    Stayed in August 2023

  • Reviewed: 3 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Basic internet is a bit patchy and $10 to upgrade looks crass

    I was there for work so can’t go higher than 8. Boathouse restaurant is right there so fantastic food every night.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    9.0
    had a great time and would definately return
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The A/C was a bit noisy

    The view from our room was excellent

    Stayed in July 2023

  • Reviewed: 19 August 2023

    8.0
    good and would return there
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    no kettle for tea making

    room with an excellent view of the river and promenade

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is convenient to reach the sky train and some restaurants and shops. The equipment of the rooms are older but clean.

    Stayed in June 2023

  • Reviewed: 24 July 2023

    9.0
    had a great time and would definately return
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Everything was great

    The view and amenities were great

    Stayed in June 2023

  • Reviewed: 16 July 2023

    8.0
    Short and sweet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need better coffee

    Big rooms

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Good room, silly rate
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The rate was outrageous. We didn't have a choice to book at that hotel, as we were vacating our nearby condo before relocating overseas, but $379 a night is silly. Used to be good value, but not anymore. Wish the rate was more inline with other properties in New Westminster and Burnaby.

    Clean room, nice staff, great location

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Good room in good location

    Stayed in June 2023

  • Reviewed: 29 June 2023

    8.0
    The staff were efficient and helpful.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    No safe in my room. As international traveller you need a secure place to keep passport and travel documents

    No breakfast inhotel. Ate next at Boathouse. Food not included in hotel payment

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    most pleasant visit with my daughter
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    no access to hot tub

    view

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    Great location right on the river
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Lovely hotel, outstanding location but was disappointed that there was no pool. We would have stayed elsewhere if we had realized it had no pool.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    7.0
    OK but could have been great for the same $300.00 money.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great view! Had to reprogram the TV -pain in the "A" burnt out light bulbs, switches that seemed to do nothing. But Great view of river. Great location. Had to pay for parking. Cheap nickel and dime stuff is a pain.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    It was excellent
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    View

    Stayed in June 2023

  • Reviewed: 22 June 2023

    7.0
    Good location w/ nice view
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a little dated but it was comfortable all the same. The coffee maker in the bathroom was a bit odd though!

    Good location - everything we needed was within walking distance.

    Stayed in June 2023

Showing 1 – 25

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