Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
10711 Yonge Street, L4C 3E1 Richmond Hill, Canada
14 August 2016
7 August 2016
눉Very dirty hallways. Pillow cases had yellow stains on them. Towels that were privided had holes worn through them. Wall fixtures were smaller than the holes in the wall behind them...mold in the shower...i think ive said enough
눇Location...some staff members were nice....one male in particular was quite unpleasant
12 August 2016
눉VERY dirty. The best part is the lobby but once you get to the elevators you quickly realize u have made a mistake. The first night wasn't too bad since it was quiet. The second night was HELL!!! The two rooms next to us had late check ins and immediately we could tell there would be trouble. They basically started fighting immediately and slamming doors and screaming and going back and forth between the two rooms all night!! And we are in the middle of it all. Got woken up at 4:55am to pounding on our door and screaming and swearing before the very classy girl realized she was pounding on the wrong door. Woken up to more of the same around 7am..again 8:30..again 10 when we finally ran for our lives!! Was actually wooried about our safety and had actually barricaded the door over night. When we left she was STILL screaming..hadn't slept all night..just getting angrier and angrier..( gotta admire her stamina) and now someone with a dog that is running up and down the hall barking at the top of his lungs has just checked in..& it's not even 11:00am and the AC isn't on in the hall and it's smelly and dirty and as we are escaping we can still hear screaming..& non stop barking..I've seen HELL. That was it. Feel sorry for the poor staff that has to report for work there. 😖
눇The staff r running this place on a hope & a prayer. They are amazing but with little to work with it seems. The bed has been upgraded since we were last here a few years ago but sadly little else. When we saw "newly renovated" online we were excited. But that excitement quickly faded on arrival.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.