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  5. Reviews of Hôtel & Spa Le Germain Charlevoix

Reviews of Hôtel & Spa Le Germain Charlevoix This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

50 rue de la Ferme, G3Z 0G2 Baie-Saint-Paul, Canada

#1 of 6 hotels in Baie-Saint-Paul

Guests' Choice

Review Score

Based on 89 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 28, 2024

    8.0
    Looking forward to next stay minus noise of wooden chairs coming from Le Labours restauran
    • Leisure trip
    • Couple
    • Classic King, Main Building
    • Stayed 3 nights
    • Submitted from a mobile device

    Room located over restaurant was noisy during the , prep time , opening hours , and closing . Chairs on wooden floors at Le Labours restaurant made too much noise. Some felt or other material to eliminate the noise when moving chairs and tables is a must.

    Location and service were top quality

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Queen, Main Building
    • Stayed 1 night

    The front staff made a weird comment when he saw that we booked through Booking.com. He then tried to convince us to take a breakfast booking 15 min later than the requested time (and insinuated that the requested time was booked up), only for us to find out that the restaurant was completely empty that morning. The spa is cheaper if you book your stay through their website, than if you book through booking and request the spa separately.

    beautiful hotel, in a fabulous location. Spa was great.

    Stayed in February 2024

  • Reviewed: September 8, 2023

    10
    great way to leave the city
    • Leisure trip
    • Solo traveler
    • Classic Queen with View, Bergerie Building
    • Stayed 3 nights

    all good

    Great to stay on a farm like setting

    Stayed in September 2023

  • Reviewed: August 22, 2023

    9.0
    A Wonderful Property
    • Leisure trip
    • Solo traveler
    • Classic Queen with View, Bergerie Building
    • Stayed 1 night
    • Submitted from a mobile device

    It took a while to figure out the shower and the coffee maker but in the end, both were fine. Also for a hotel at this price point, I would have expected bottled water in the room.

    Beautiful setting, fantastic staff and I loved my room - comfortable with lots of nice details. I loved the rocking chair and my balcony..

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    A home away from home
    • Leisure trip
    • Couple
    • Classic Queen, Clos Building
    • Stayed 3 nights

    The only negative comment about this hotel is the bathtub and the shower. For someone with mobility issues the height of the bath is a major problem. Also because of the plumbing setup it is impossible to completely close the curtain and water leak on the floor which create the potential for someone to slip and hurt themselves .

    The room was ready when we arrived, it was very clean, quiet. The food is excellent and the servers were able to recommend the appropriate meals the allergy without having to go back and verified with the chef. The location of this property is minutes from the city center and hiking trails.

    Stayed in August 2023

  • Reviewed: June 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Queen, Clos Building
    • Stayed 2 nights
    • Submitted from a mobile device

    great locations nice views, spa on site that wasn’t too busy

    Stayed in June 2023

  • Reviewed: February 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Queen with View, Bergerie Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Most of the features come at an extra price.

    Really nice view and located really well in Baie-Saint-Paul!

    Stayed in February 2023

  • Reviewed: February 11, 2023

    9.0
    very good location to discover the area in winter or in summer. nice village nearby
    • Leisure trip
    • Solo traveler
    • Classic Queen with View, Bergerie Building
    • Stayed 4 nights
    • Submitted from a mobile device

    everything was good.

    excellent location. rooms in the bergerie facing the meadows with yacks grazing hay. good spa. helpful staff

    Stayed in February 2023

  • Reviewed: September 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Queen, Bergerie Building
    • Stayed 1 night
    • Submitted from a mobile device

    The room was small and there was no way two people could sit and talk.

    Selection was good but the baked goods were dry. The service was very slow. I understand that it has been hard to hire but the situation still impacts my view of our stay.

    Stayed in September 2022

  • Reviewed: September 11, 2022

    9.0
    Lovely room and grounds.
    • Leisure trip
    • Solo traveler
    • Family with View, Bergerie Building
    • Stayed 3 nights
    • Submitted from a mobile device

    Water pressure in the shower was terrible. I lost the water completely once.

    I had a family room with a view, it was very comfortable and the view did not dissapoint! Loved being in the countryside and still just a few minutes from town.

    Stayed in September 2022

  • Reviewed: August 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Queen, Main Building
    • Stayed 1 night

    nicely decorated and clean rooms

    Stayed in July 2022

  • Reviewed: August 14, 2022

    8.0
    Great hotel for a relaxing stay
    • Leisure trip
    • Family with young children
    • Classic Queen, Clos Building
    • Stayed 7 nights
    • Submitted from a mobile device

    Small room, food at the restaurant could be better, and in-room services are limited (non-existent).

    Good value for money, nice surrounding, walking distance from most of the thing in the town.

    Stayed in July 2022

  • Reviewed: August 8, 2022

    9.0
    it was a wonderful experience
    • Leisure trip
    • Couple
    • Classic Queen, Clos Building
    • Stayed 3 nights
    • Submitted from a mobile device

    no place to sit in the room

    the farm, the pool, the picnic tables

    Stayed in August 2022

  • Reviewed: August 4, 2022

    10
    fabulous property great walk to beach lovely spa and excellent restaurants
    • Leisure trip
    • Couple
    • Classic Queen, Clos Building
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    fabulous

    Stayed in August 2022

  • Reviewed: July 1, 2022

    10
    Extremely Recommended!!! Loved it!! Will go back for sure!
    • Leisure trip
    • Group
    • Private Dormitory, Gare Building
    • Stayed 1 night
    • Submitted from a mobile device

    I loved everything about this hotel. The location is at the Gare Baie Saint-Paul, which makes it easy when you arrive by train! I loved the amenties and the beds were very comfortable! The staff was very helpful and welcoming. I felt home. I loved the little garden in the front of the hotel and the little farm in the back. The Spa Nordic is worth to try!!

    Stayed in June 2022

  • Reviewed: May 23, 2022

    8.0
    Stayed in better hotels for this amount of money.
    • Leisure trip
    • Couple
    • Classic Queen with View, Bergerie Building
    • Stayed 3 nights
    • Submitted from a mobile device

    I was expecting at list a bottle of water in the room and sleepers for the price they charge per night.

    The staff was very polite and the location is great.

    Stayed in May 2022

  • Reviewed: January 8, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Classic Queen, Bergerie Building
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    The stylish design was very cool. The restaurant was excellent. The breakfast buffet was amazing.

    Stayed in December 2021

  • Reviewed: December 18, 2021

    10
    Wonderful Spa & Hotel
    • Leisure trip
    • Solo traveler
    • Classic Queen with View, Clos Building
    • Stayed 1 night
    • Submitted from a mobile device

    The pathways outsider where somewhat icy. Although they do their best in removing the snow and placing sand, the pathway going form building to building is slippery.

    This is my second time going to this hotel, service is absolutely wonderful. Although somewhat pricy, definitively worth it. Will come back.

    Stayed in December 2021

  • Reviewed: August 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Classic Queen, Clos Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning maid forgot to make our room.

    Stayed in July 2023

  • Reviewed: August 17, 2023

    7.0
    Nice but not worth the money
    • Leisure trip
    • Couple
    • Classic Queen, Bergerie Building
    • Stayed 2 nights

    Overpriced for what it is. The room layout is very wonky and not very practical.

    Nice friendly staff.

    Stayed in July 2023

  • Reviewed: June 18, 2023

    5.0
    Love the location…
    • Leisure trip
    • Couple
    • Superior Queen with View, Clos Building
    • Stayed 1 night

    Look above

    I did not like having a shower in my bedroom. I did not like having any counter space at the sink. A weird set up…

    Stayed in June 2023

  • Reviewed: May 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Classic Queen, Main Building
    • Stayed 1 night

    I had thought at the price that access to the spa was included, I had even enquired about that and had understood by the response, which was vague, that this was included, which was why I had booked in the first place. I will not be back, while a beautiful hotel, there was nothing included not breakfast or access to the spa. Disappointing for the price.

    My bedroom was wonderful, very comfortable, heated floors in the bathroom, comfortable bed, a big window and a great view. There is a farm at the back of the hotel, which is great, lavender and highland cows.

    Stayed in May 2023

  • Reviewed: November 23, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Classic Queen, Bergerie Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds, t

    Stayed in November 2022

  • Reviewed: July 7, 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Classic Queen, Bergerie Building
    • Stayed 3 nights
    • Submitted from a mobile device

    The quality of food relative to the price was very disappointing. We would have preferred more options for dinner and the “signature” pizza was not to our expectations. I appreciate that there are staffing challenges but we would have preferred more food options.

    Stayed in July 2022

Showing 1 - 25

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