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  5. Reviews of Hotel et Motel Le Chateauguay

Reviews of Hotel et Motel Le Chateauguay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3842 Boulevard Sainte-Anne, G1E 3M3 Quebec City, Canada

#76 of 104 hotels in Quebec City

Guests' Choice

Review Score

Based on 565 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    8.0

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: March 21, 2024

    9.0
    Not a bad place
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the fact there was no vacuum in a kitchenette room... I wish I could of clean the carpets before I left. And since I drive a truck I found the parking squeeze tight...lets say,. I'm happy I didn't have a 1 tone truck...

    My kids loved the pool and the spa...

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    I needed a room for 5 people with kitchen

    Pool, jacuzzi and sauna

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very nice stay overall
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Pool not very inviting

    Room very nice and modern looking

    Stayed in February 2024

  • Reviewed: March 15, 2024

    9.0
    Very comfy and friendly hotel
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    It is not the first time I've been in this Hotel. It is very well located, I like the pool. I think the only thing I would add is a microwave inside the room.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    7.0
    Nothing fancy, but great for a business stay. Staff was helpful and it was clean.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    The walls were pretty thin and it sounded like the bed in the other room was against the same wall as my bed. I could hear the other guests talking very easily and clearly heard the loud snoring at night lol

    The motel was great for a short business stay. The rooms had everything I needed. The room smelled clean and the bed was comfortable. I didnt have a chance to use the pool or spa, but I saw other guests enjoying it and it looked great. The staff was helpful and friendly.

    Stayed in February 2024

  • Reviewed: January 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Problem refound deposit

    Stayed in December 2023

  • Reviewed: January 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Sona

    Stayed in December 2023

  • Reviewed: January 4, 2024

    6.0
    I did not enjoy my stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room smelled like chlorine, like a swimming pool, likely because my room was jn same building as pool. It was very strong and overwhelming. Also the room was across the breakfast area which people woke me up and could not sleep late because it was really loud

    The concierge stayed until we arrived which was very late about 1130pm

    Stayed in January 2024

  • Reviewed: December 28, 2023

    6.0
    Not worth the price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price and the room. Price was very high and room didn’t met any expectations. It was very congested and very tidy.

    It is not worth the price. Room was very congested.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The swimming pool, jacuzzi and sauna.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    Amazing stay overall and really looks after the guests!
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The room was a perfect size and had everything needed! Also great service! For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. God Bless!

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    A good experience
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The other customer smoked outside his room. I know it's outdoor. But the smell was annoying to me.

    The staff helped us to find a ring we left behind after check-out. Really appreciated.

    Stayed in September 2023

  • Reviewed: October 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool temperature was way to cold to swim in.

    Staff & cleanness

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    It was good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom too small!

    Pool sauna and spa were nice.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Our stay was satisfactory
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nichts

    fristuck war ok. Lage such ok

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking lot is hard to park if there are many cars there.

    Every room has its own parking spot. A swimming pool is an extra bonus. WiFi internet connection is very good.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    They take a 100$ safety deposit from your card on top of the room cost as safety. Bear that in mind if you're on a tight budget, I know 100$ can make a serious difference in an account. The shower in the room goes from scalding hot to cold every few seconds. There are little warning notes all over the place telling you what not to do, it builds a climate of distrust that you wouldn't find in a nicer establishment. Having one rule list in a pamphlet in the room would feel less invasive than finding little papers everywhere. I read that the breakfast was nice and cheap, but the price is indicated nowhere on the app or even in the hotel. To find the price you absolutely have to ask the receptionist in person. I do believe this is a sales tactic so you feel obligated to take the additional breakfast. Some people will be too shy to saying no to a person especially if the person is instructed to upsale said breakfast.

    The pool and spa add a lot to the value, but this is a 3 star hotel so expect basic services and quality. The bed was nice and the room was roomy.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    6.0
    OK stay at a more affordable price.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The first day after arrival there was no room servicing. The bed wasn't made, room not tidied, coffee supplies not replaced. I was told by staff that a request needed to be made for this to be done. I never had this requirement before. There was a little more sound from adjoining rooms than I expected. The other occupants weren't rowdy, just the sound of normal activities carried through.

    I was looking for affordable accommodation which this facility provided.

    Stayed in September 2023

  • Reviewed: October 7, 2023

    9.0
    Very pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Excellent value for the price , very quiet , only a short drive into the city .

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Better than your average motel, friendly staff and many amenities.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    The floors sounded hallow - loud and creak when walking around. Thermostat didn't work

    A great place that offers 3 beds, a rare find. The rooms were clean, the furnishing looks modern, better than your typical motel. A quiet location, great for a night stay, and a convenient drive from old Quebec and Montmorency Falls. The staff were friendly and accommodating.

    Stayed in September 2023

  • Reviewed: October 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room was a bit small but otherwise OK. It was a short drive into Quebec.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The mini-fridge was incredibly loud.

    The hotel is located at the edge of the city, so you are spared of having to drive through downtown.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is amazing!

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    A nice drive in motel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some electrical outlets were not working.

    Great value for money. The location is very close to almost everything. The staff are friendly.

    Stayed in September 2023

Showing 1 - 25

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