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  5. Reviews of Hotel Place D'Armes

Reviews of Hotel Place D'Armes This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

55 St-Jacques Street West, H2Y 3X2 Montreal, Canada

#23 of 133 hotels in Montreal

Guests' Choice

Review Score

Based on 1105 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    9.0
    Wonderful stay and great staff.
    • Leisure trip
    • Travelers with friends
    • Classic King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is convenient and the architecture of the building is impressive. Great restaurant.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Gorgeous, old charm hotel in Old Montreal, beautiful rooms, two restaurants and great staff :)
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 5 nights

    The edge of the King mattress was giving way.

    It always helps when you get an upgrade, but two great restaurants on site, super helpful staff. Room was quiet with 12 foot ceilings and two massive windows. They had the most amazing free water in the lobby that we are trying to reproduce at home. Very refreshing. Good location. Walked to Salumi Vino - excellent Italian and ordered in pizza from nearby. Five good days.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Love this hotel!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 8 nights

    Phone didn't work and mini-bar was never restocked.

    Staff went above and beyond to provide us with an extra comfy chair. All personnel (desk, restaurant, doormen) were exceptional and bilingual!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 4 nights

    The staff was courteous and attentive. My room was well appointed, large , very clean and great views of the city. It was well located at the edge of the old town.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    We thorougly enjoyed it
    • Leisure trip
    • Family with young children
    • Classic Two Double Beds Room
    • Stayed 3 nights

    It was hard to get the coffee machine working and we lost quite a number of capsules into it. Lighting was very poor.

    In the heart of the old town and very close to lots of eateries and public transport

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Highly recommend
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 4 nights

    VERY slow elevator and problem with room key.

    Location, the restaurants in the hotel, everything

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The location was perfect. Adjacent to Old Montreal, the river and downtown. The front desk staff was so helpful and welcoming. The restaurant was great, too.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Lovely stay, plan to return.
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Old Montreal, close to shops, dining, attractions. Great restaurants onsite, friendly, helpful staff.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Excellent stay!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Long wait for breakfast , kitchen messed up, but these things happen. Breakfast was yummy.

    Location is superb, right in the middle of Old Montreal. Walking distance to great restaurants and historical sights. Front desk staff was very nice and helpful. Service is excellent ( water and chocolates arriving every evening ). Breakfast was delicious and dinner in the japanese restaurant in the hotel was the best meal we had in Montreal.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, quiet, comfortable, classic decor, lovely neighbourhood, thoughtful and professional staff.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Old Montreal at it’s finest!
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only issue was that the valet parking seemed a little pricey.

    Great property, location, staff

    Stayed in March 2024

  • Reviewed: March 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Two Double Beds Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I would love to be welcomed back when I visit. We have now stayed at your hotel about 5 times, but we are still asked if this is our first time staying with you. When I worked for the Hotel Intercontinental, my job was to keep track of guests that were regulars. This makes a huge difference to guests who are loyal! We love your hotel, you do a great job.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Hôtel Place d’Armes has the perfect accommodations to spoil yourself.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No swimming pool

    Beautiful corner room overlooking the square. The staff is so friendly and courteous. The housekeeping service comes twice daily. Free Eska water bottles in room and Nespresso machine. Short walk to so many fabulous restaurants, museums and Place des Arts. They even have a pool table/man cave in the lobby with fireplace and sports on television.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Everything nil complaints. Staff were excellent.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Our favorite place to stay in Montreal
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 4 nights

    Helpful desk clerk Maria, Jonathan the Concierge who was amazing, and the room upgrade we took which was well worth it. The location and the comfort of the hotel are some of the reasons we are repeat customers here. We also enjoy and appreciate a pool table they have, as well as Rain Spa in the building.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    I would visit again, for sure.
    • Leisure trip
    • Solo traveler
    • Classic Queen Room
    • Stayed 1 night

    That I was so comfortable- I slept directly through the reason I arrived initially. Missing the walk around town, your French restaurant, my wine and an aperol spritz

    Staff was professional, from the woman who checked me in- and walked me to the elevator upon explaining facilities and checking me in to the breakfast staff the next morning. Cheerful, friendly- WOW. At one point there was an early morning desk staff (Saturday, Feb 24), a girl w long dark hair who assisted me w my WIFI, to the guy w gorgeous longer hair- who told me about a specialty chocolate shop around the corner- and up until the final moment- entering the taxi- the guy w the shorter hair- grabbed my bag and placed it in the back of the cab. I did not once- pick up on the fact that I could be bothering anyone- which, being in the service industry myself- I know it can be challenging to contain, and I felt if I were to own a hotel EVERY SINGLE ONE OF THESE PEOPLE WERE SUPER STARS and would be hired. WHAT A STAFF. What a nice space.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Two Double Beds Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No curtains - just a blind that wasn’t very effective

    The bathroom was very nice and the room was quiet and comfortable- the staff were really friendly and helpful

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    We had a wonderful day in Montreal and did enjoy the hotel. The staff was very friendly and quite helpful.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately, there is a homeless encampment on the far side of the hotel. The maid service, wow, very good, was late in the day. A couple days we came back from our outings and our room was not yet made up.

    We loved the spaciousness and comfort of the junior suite, which we upgraded to upon arrival when our superior king room was not ready. The location in old Montreal was wonderful. There are two restaurants on the property as well as a comfortable bar. We enjoyed both restaurants for dinner, as well as breakfast

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    The staff was absolutely perfect.
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Located in the heart of old Montreal.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Two Double Beds Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We did not eat at the hotel. It was lovely, the staff were all very friendly and helpful, we wanted for nothing. The spa was wonderful, comfy beds. Great location, close to China town, old Montreal, St. Catherine Street. Our room was very large, clean and bright. No carpet which was really nice.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Classic King Room
    • Stayed 3 nights

    The very loud disco party in the street outside the strip club across the street until 4am was intolerable, we will never recommend your facility to anyone unless this is cleaned up.

    The hotel, room, location, staff, everything was excellent!

    Stayed in December 2023

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed very comfortable Shower was perfect

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Loved this gem in Old Port / la vieux port
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Loved the location, ambiance, friendly staff, and the always amazing Rainspa. Easy walk to fantastic dining options, historical sights and the metro station is right there in case you want to go anywhere else. Staff were friendly and helpful. We will return!

    Stayed in February 2024

  • Reviewed: February 3, 2024

    10
    Super hotel and exceptionnal services
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Fantastic

    Stayed in January 2024

Showing 1 - 25

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