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20 John Street, M5V 0G5 Toronto, Canada
15 January 2016
눉Sure, this place is nice. I have booked this loft so it's close to mtcc where I will be writing my exam from 830 am till 1230. I have booked it for my convenience and I thought I would be less stressed since I booked it. Unfortunately, that's not what happened. First problem was the price deal. They had so much hidden fees. One is the "cleaning fee" which costs $50.00. The fact that they expect the guest to "make sure there are no dirty dishes, and garbage are thrown into the shoot", I don't think that benefits me in any way. And another is 4% service charge and my question is for what? They had a bad service from the beginning. I had tried to cancel the booking since hidden fees are too much for a student like me but because they or she said that I was too late, like cancelling it right after I booked it did not make sense to me. I had let that go but another thing and the worst is that it said on the website that guests can request for time change for check in time and check out. I agreed to check in late since I was asking to check out later. I had called them more than 24 hours before my check in to confirm that I can stay until 2 pm at least and they said yes. She or they even to check to make sure. When I checked in, I called again to make sure that I can check out at 2 pm because my exam will be done at 1230pm. She said she wasn't sure and then she said fine, 2 pm but there's additional fee. That's when I started to laugh in my head how ridiculous they are with money. It is additonal 25$ for me to stay till 2pm. RIDICULOUS. She gave me excuses such as they would have to cancel with the cleaners and they would get charged. I asked why it isn't listed on the website and she didn't mention it to me the first time I asked, and her response was "oh because not a lot of people ask to check out late". Seriously, this is a horrible service.
12 January 2016
눉We didn't stay. There were stains in the bedding. There was construction just outside the window. Very noisy.
7 January 2016
눉Great windows, sliding walls, cabinetry But all could use a good cleaning
눇Privacy Equipped kitchen View
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