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  5. Reviews of Masterson's Motel

Reviews of Masterson's Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

691 Hwy 41 North, K7R 3L1 Napanee, Canada

#4 of 6 hotels in Napanee

Guests' Choice

Review Score

Based on 232 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 4, 2023

    8.0
    Stayed here several times now and absolutely love coming back. As so affordable and wonderful staff
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No chairs outside but it’s almost winter so maybe next year.

    Super helpful friendly staff. Clean tidy rooms. Price fair and affordable.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Clean, comfortable place to spend the night.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Temperatures reversed on the shower faucet.

    Clean, comfortable room. Coffee and tea available in lobby.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Some bugs in the bathroom (Probably because the previous guest left it open all night).

    Best Value for money.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Overall, it was a good stay. Would stay again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place was clean but not up to my standards. I'm a cleaner so my standards are high.

    It was a decent place to stay for a night. Close to amenities, staff was good.

    Stayed in September 2023

  • Reviewed: October 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and confortable bed

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    More than you would expect from a well-priced motel.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaners did a great job, but had our door knocked on twice before the official check out time. Felt rushed out of our room.

    We checked in late and the staff greeted us warmly. Space was clean, easy to find, and the price was great. Would come here again!

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My friend needed the bathroom before our room was ready and they sent him up the street. They told him they didn't offer a bathroom.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Absolutely love the price when it’s cheap cheap for one night. Definitely will be booking there again as it’s my go too
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Would be nice to have chairs outside to sit on other then me bringing my own.

    Good location just off the highway close to restaurants and gas stations.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    7.0
    We will likely return next time we are in the area.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    Wifi was not working while we were there but we we did not spend much time in the room.

    The location was great for our purposes and you can't beat their prices. The morning coffee was terrific. The towels were changed daily and it was clean...that really matters. I have already recommended it to friends.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    better than expected. right off the highway.nice quite place at this time of year
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    more coffee and someone at the front desk

    There was no breakfast since covid. there was coffee but when we arrived downstairs there was none left, plus nobody at the desk. so we went out for coffee no big deal.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    For what we wanted, we were very satisfied.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    The faucet in the bathtub was loose. The furniture was somewhat dated

    The spaciousness The cleanliness, the location off the 401 The relative quietness in the evening..noisy early am

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Absolutely will be booking there again.
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Would be helpful to have a lawn chairs to sit outside the doors

    Reasonable price, good location off the main highway. Close to gas stations and restaurants. Friendly staff. Clean rooms.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    Definitely will consider staying again
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t have chairs in the front to sit on. Which would of made it easier for my mother in law to sit outside.

    Cheap, clean, staff was friendly and helpful.. fit my needs…

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    It was a good stay and one of my best stays at a motel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were just too big.

    Clean, No noise, quick service

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Great place to have a rest.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Very nice for a stop over

    Stayed in July 2023

  • Reviewed: July 28, 2023

    9.0
    Great night sleep for a great price. Definitely recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    This a great little gem. The rooms were very clean and look like they’ve recently been upgraded.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    To much nose from the guests of next room after 11 Pm.

    Stayed in June 2023

  • Reviewed: July 15, 2023

    9.0
    it was a surprise.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    clearn

    Stayed in July 2023

  • Reviewed: July 8, 2023

    8.0
    Will go back
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    They advertized continental breakfast but only beverages in morning

    Location Price

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant and bar were not open, so we had to walk into town for dinner and drinks.

    The staff were friendly and helpful. Our room was clean and bed comfortable. The breakfast was good.

    Stayed in June 2023

  • Reviewed: July 1, 2023

    7.0
    Dated room but acceptable.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dated room but maintained just enough not to scare me away. Stains on sheets and towels but they were washed. Room had musty smell but the window opened and it had a screen so I was able to bring in fresh air. A ceiling device with ring light was making annoying noise. Bathroom vanity light had 2 missing light bulbs. I hope they don't try charging me for something I didn't take.

    Helpful check-in lady. Room was fairly clean. HVAC worked well. Was able to get sleep.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything we'd good

    Full size fridge.big room

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    We had a great time during our stay. Thank you
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    N/A

    Stayed in June 2023

  • Reviewed: June 14, 2023

    8.0
    Affordable roadside motel, CLEAN one!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The only thing - if you rent a room as a double, please, put nightstands on BOTH sides of the bed - it's a pain when one of the people sleeping doesn't have a place to put their glasses on.

    It's a standard roadside motel, so I did not expect much. The room was very clean - kudos for that! The basics were there. It was easy to find and had good price. The guy at the reception desk was very nice.

    Stayed in June 2023

Showing 1 - 25

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