1908 Cranbrook Street North, V1C 3T1 Cranbrook, Canada
#5 of 19 hotels in Cranbrook
Guests' ChoiceBased on 273 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.0
Staff
9.0
Value for money
8.4
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 17, 2023
April
CanadaA coffee maker
No restaurant or food here
Stayed in October 2023
Reviewed: October 8, 2023
Kevin
CanadaAccidentally booked the smoking room. That wasn't clear to me booking by this app
Nice welcome and staff
Stayed in September 2023
Reviewed: October 8, 2023
Charles
United States of AmericaThere was no one in the lobby when we left about 8 am for us to get ice in lobby, so if you need ice get it the evening.
The location was very convenient & easy to find. We had been there many years ago & we immediately noticed the flooring & bedding were very new.
Stayed in October 2023
Reviewed: September 25, 2023
Carol
CanadaThere was mold in the corner of the tub, and the lower tile grout i above thetub needs thoroughlly scrubbed.and where the drain is installed in the sink needs much better cleaning
No breakfast provided.
Stayed in September 2023
Reviewed: September 21, 2023
Mary
CanadaBeautiful location and easy access. Staff was very friendly and helpful. Had a bit of trouble getting on wifi but went to the main desk and he reset it right away and it worked. Beds were comfy and the room was clean. The Inn was pet friendly and although we did not have a pet and were in a pet friendly room it was very clean. We were running late and when I called to confirm we were on our way they were great.
Stayed in August 2023
Reviewed: September 18, 2023
Emile
CanadaThere was no coffee pot in our room. But timmys is right across the road
Very clean an spacious
Stayed in September 2023
Reviewed: September 16, 2023
Claude
CanadaIt seemed like the carpet had been washed or shampooed within the last few days and it smelt musty.
Did not have a breakfast. And there was no mention of a breakfast available. Bed is all I was in need of after a very long drive. I was satisfied with that, and WiFi, &TV. Overall it looked very clean & cozy.
Stayed in September 2023
Reviewed: September 14, 2023
Karen
CanadaAccessing it was a little weird from the main road. To get out and go south we had to drive through a car dealership lot.
Clean, convenient and a good price. The owner let us stay an extra day when we needed to.
Stayed in September 2023
Reviewed: September 11, 2023
Peter
CanadaRoom was clean.
Stayed in September 2023
Reviewed: September 4, 2023
Coleman
CanadaWould have preferred a fridge with a freezer compartment.
Comfy bed. Spacious room.
Stayed in August 2023
Reviewed: August 23, 2023
Martina
Canadait was an old fashioned motel. The bathroom needs updating and wifi didn't work
the bed was very comfortable. It was reasonably priced
Stayed in August 2023
Reviewed: August 21, 2023
Dan
CanadaJust FYI - No breakfast anymore. Great location. Good rates.
Stayed in August 2023
Reviewed: August 16, 2023
Peter
United States of AmericaNothing
Quiet, great management, great price
Stayed in August 2023
Reviewed: August 15, 2023
Labbee
CanadaSigns could be posted in the rooms asking customers to be considerate when leaving early and not run their loud motorcycles while parked for over 15 minutes
There was no breakfast
Stayed in August 2023
Reviewed: August 15, 2023
Matthew
NetherlandsLocation is nice, easy to find. Very nice receptionist.
Stayed in June 2023
Reviewed: August 10, 2023
Noreen
CanadaAll was as expected.
We often stay here in advance of an early flight or after a late flight in and out of the Cranbrook airport. The rooms have always been clean and comfortable, and late check-ins are accommodated. Reception is friendly and welcoming.
Stayed in August 2023
Reviewed: August 9, 2023
Jasmine
CanadaThe room was great, I am a housekeeper as well. however before we checked out, we noticed a ant infestion near the room enterance, not totally a big deal, as it is summmer. but everything was great from my housekeeping eye. I love the room, will recommened, and come back some time in the future. Thank you.
did not have breakfast, left early. so no statment there, i am sorry.
Stayed in August 2023
Reviewed: July 31, 2023
Virginia
CanadaWasn’t anything we didn’t like.
No breakfast was available. The location was fine and located near shops. The beds were excellent, had the best sleep ever. Room was spotlessly clean and the owner, Randy, was very polite and helpful.
Stayed in July 2023
Reviewed: July 31, 2023
Nyenhuis
CanadaExterior carpeting was very worn out facility and general could use updating
The facility was clean but the accommodations very dated 80s grandmother style
Stayed in July 2023
Reviewed: July 28, 2023
Duane
United States of AmericaNoisy fan in bathroom
Convenient
Stayed in July 2023
Reviewed: July 13, 2023
Teresa
CanadaThe other guests who were smoking weed right outside our door all evening and room smelt like weed. Over priced for how dated it is.
Great location.
Stayed in June 2023
Reviewed: July 11, 2023
Andreas
CanadaDated.
A bit dated but nice. Lots of parking for an oversized rig.
Stayed in July 2023
Reviewed: July 9, 2023
Donna
CanadaThe fact sheet said breakfast was included but there was no breakfast…info needs to be updated
Randy was very friendly and I loved my very hot powerful shower!
Stayed in July 2023
Reviewed: June 24, 2023
Catherine
SpainEconomical. Welcoming reception. Comfortable bed.
Stayed in June 2023
Natal, Brazil
Playa del Carmen, Mexico
Miami Beach, USA
Curitiba, Brazil
Pinos Genil, Spain
Mondello, Italy
Roca Llisa, Spain
Heidelberg, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content