Little dated wish was updated

Good location and staff were friendly

Stayed in April 2024

45 minutes check in. Pillows were small. Building exterior was flapping and making noise all night. No coffee maker in the room. No wardrobe closet by the bedroom.

The view was amazing. The room was clean.

Stayed in April 2024

There were no chairs in our room, I was expecting one regular chair and one for the desk area. The AC/Heater was difficult to figure out without instructions. The shower/tub was narrow.

The view from our room was spectacular. The bellman Charlie and Joe were very nice and extremely helpful. Also, Tyler took care of us getting us a chair for the room and quickly picking up our trash and recyclables. The 24 hour coffee/tea bar was nice and the availability of microwave too.

Stayed in April 2024

The room was a suite that overlooked the falls, but did not have a wardrobe or chair to sit and look at the falls. The gym was poor and not all equipment was in use.

Good location & views.

Stayed in April 2024

Front desk

View

Stayed in April 2024

Rooms and bathroom could be spruced up - drab, but clean.

My view of the falls was spectacular.

Stayed in April 2024

Not very clean. The carpet is as very dirty.

Location and view

Stayed in April 2024

the toilet was not cleaned properly. there was brown stuff under the toilet seat when we first came. there was hair on the floor and it looked like the wash room was not cleaned at all.

near the falls and town center. nice view.

Stayed in April 2024

Hotel rooms where outdated. Chairs in room where falling apart. Shower/toilet room was very small. Found a few roaches in bathroom and my friend had one in bed with him. 🤢 pillows where very flat. Staff was super friendly and coffee was good.

Bellman Charlie was super friendly!

Stayed in April 2024

Bathroom could be cleaner, bath faucet dripping

Amazing location

Stayed in April 2024

Expensiveness

The room itself. Beautiful view

Stayed in April 2024

We were relocated into the Hilton because Oakes had a problem with the pluming. The Hilton was very nice, and they also gave us a nice room with view to the Falls, with a jacuzzi, and quite big. The reason I am not giving too many points is because the shower didn't have hot water, we asked to check on that but nothing changed. And it was sooo cold the water coming out of the shower that it was really not nice or easy to pass it.

The view was amazing, the location is the best, everything was walking distance. The Hotel (Hilton) is very luxury, rooms are huge and comfortable.

Stayed in April 2024

Elevators took FOREVER!! Especially on Saturday. We waited 40 mins just to go down to the lobby. Parking is expensive and breakfast is not free!

Very clean and spacious. Plenty of bars and restaurants inside the hotel

Stayed in March 2024

Didn’t get to stay there and was sent to another hotel

Stayed in January 2024

Security guard at the front door prevented us (2 women) from moving to reception without proof we had a reservation. Reservations should have emailed us to advise we could have gone straight to the Hilton. Wasted another 45 mins in total to finally reach our room at the Hilton, after travelling all day.

Transferred to the Hilton due to water damage.

Stayed in December 2023

Don't have hot water dispenser / kettle

The hotel staff called me saying the hotel got some maintenance issue and transferred me to Hilton Niagara Falls/ Fallsview Hotel And Suites, with the Falls View room as I booked. However the actual view is not as show in the picture, the Fall is actually further away.

Stayed in December 2023

Room wasnt ready by checkin time.

View was great,bed was super comfie

Stayed in November 2023

None

Staff

Stayed in November 2023

Off site parking for $45 a night was a joke.

Location was good

Stayed in October 2023

Due to a technical problem, it was not possible to move into our room in the hotel. We were rebooked into a room at the Hilton Hotel, a few minutes' walk away. Therefore, unfortunately I cannot give a review about the hotel. But I can say that the service was very good. The rebooking worked perfectly. We got the same room at the Hilton as booked, with a view of Niagara Falls.

Stayed in October 2023

We have been redirected to Hilton at no extra cost due to overbooking.

We have been redirected to Hilton at no extra cost due to overbooking. Hilton is truly wonderful, pools (1 infinite and 1 special for kids), true Fallsview, jacuzzi in room, plenty of restaurants/bars inside building or outside.

Stayed in August 2023

Over priced for no reason. It was a nice clean place to rest Your head but for the price it’s not worth it. Nothing special about this property

It was clean, but the room was tiny. The room I had didn’t over look the falls.

Stayed in August 2023

n/a

There were no breakfast

Stayed in October 2023

Was not happy with surprisingly high $40 parking per night. Also, hotel has no wine glasses when I asked front desk. Rooms can use some upgrading. TV had fuzzy lines on display.

View of falls was okay from our room on the 5th floor. There are plenty of trees obstructing full view though. Location is also convenient to walk to many restaurants and attractions.

Stayed in September 2023