327 Ontario Street, L2R 5L3 St. Catharines, Canada
#5 of 8 hotels in St. Catharines
Guests' ChoiceBased on 437 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.7
Staff
8.2
Value for money
7.2
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 12, 2024
Cathy
CanadaBig renovations happening which I didn't know at the time of booking
Stayed in January 2024
Reviewed: January 11, 2024
Nicolas
CanadaRoom showing age (work desk furniture, peeling tapestry). 2 uncovered electrical jonction boxes in the room, which could easily be hazardous with kids.
Location, many restaurants nearby, personnel
Stayed in January 2024
Reviewed: December 15, 2023
Simbirai
CanadaParking was hard.
Staff was helpful
Stayed in December 2023
Reviewed: November 26, 2023
Juliana
BrazilSmall bathroom
Stayed in September 2023
Reviewed: November 25, 2023
Wendy
CanadaI didn't like the small tv in the bedroom
I liked the comfy couch
Stayed in November 2023
Reviewed: November 14, 2023
Melissa
Bahamasna
I liked the location the eateries in the hotel and family entertainment center
Stayed in August 2023
Reviewed: October 23, 2023
Matthew
CanadaI had
There was a hockey team s in the building first thing they never read my notes at check in as I don't believe I was given the proper room type and was put on the floor with the kids hockey team but it was alright. There was no DND sign in my room. My stay over service was only fresh towels however I had my things all over the bed room so understand why.
Stayed in October 2023
Reviewed: October 13, 2023
Anna
CanadaWe travel with dog and there is no good area to walk your dog.
Breakfast was very good. We enjoyed the pool and arcades. Didn't have time to for bowling.
Stayed in October 2023
Reviewed: October 13, 2023
Rohan
CanadaRoom was really small for the price paid.
N/A
Stayed in October 2023
Reviewed: September 25, 2023
Roger
CanadaCost was high but that’s the Niagara region in general. Weekend prices are twice the weekday rates. Tub jets weren’t working
Clean and good pool. Good breakfast and good location
Stayed in September 2023
Reviewed: September 4, 2023
Imaduddin
United States of AmericaOld carpets. No breakfast included. Not close to the falls
Comfortable room. Good parking
Stayed in September 2023
Reviewed: September 1, 2023
Paul
United States of Americabreakfast was good! kids liked the game room. the room itself was clean and comfortable.
Stayed in August 2023
Reviewed: August 30, 2023
Raseekaran
CanadaBed is noise, bathroom door open closed time noise. Bathroom very narrow.
Stayed in August 2023
Reviewed: August 21, 2023
Heather
United KingdomRoom felt dated and smelt of stale smoke. Communal areas felt grubby, litter in corridors.
Good location, good price, kids loved the bowling alley attached.
Stayed in July 2023
Reviewed: August 19, 2023
Linda
CanadaJust the ride in the elevator bothers me, everything else was perfect
We ate at the restaurant every morning and it was exactly what we needed. Staff was always accommodating and wonderful. Upon leaving on the 18 th there was broken car window glass on the parking lot and on both side of my truck. My heart sank for a minute but I realize quickly my vehicle was just fine. Thinking maybe was the car parked in that spot before me that the windows were busted out on. All good, Matinence guy came out and swept it up real good so I didn’t have to roll over it. That man was great. This was not the hotels fault, but rather some people don’t know how to act. Glad my new truck was ok
Stayed in August 2023
Reviewed: August 10, 2023
Kenneth
United States of AmericaCarpet in the elevators are worn and filthy also, have moldy tiles in the bathrooms therefore not sanitary.
The guest room was comfortable.
Stayed in August 2023
Reviewed: August 6, 2023
John
CanadaThe pumping music at the club two floors above us which played until midnight keeping us from sleeping. We should have been told about this at check-in and given a different option.
The bed was comfortable. The staff were nice.
Stayed in August 2023
Reviewed: July 29, 2023
Gail
CanadaI would have liked a bathroom fan
The location of the hotel was perfect. Nice quality restaurants close by and plenty of on site parking available.
Stayed in July 2023
Reviewed: July 25, 2023
Glodoski
United States of AmericaThe parking. Two times because of events parking was not pleasant.
It was comfortable. Enjoyed the stay. We were out of the hotel most of the stay. Sleep wise very good.
Stayed in July 2023
Reviewed: July 21, 2023
Mckenzie
United States of AmericaThe Kleenex container only had one tissue in the box . We had a nice clean handicapper bathroom but the lighting was awful. I could find no way to enhance the lighting. Lack of instructions suggested you got what you got.
Stayed in July 2023
Reviewed: July 17, 2023
Larry
CanadaI was ovewwrcharged above what i was quoted with booking .com. They said it was for parking and use of their amenities! ($29 +) !!! Ive a bad taste in my mouth as it was already overexpensive
braekfast was ok but they charged me extra for coffee as i had opted for orange juice to start our meals. They7 have a rule that you cannot have a juice with a coffee,., Youre only allowed one! Staff were very friendly and warm.
Stayed in July 2023
Reviewed: July 17, 2023
Hope
CanadaThe price was a bit high. The most I have paid for a hotel ever in Ontario.
Breakfast was great
Stayed in July 2023
Reviewed: July 12, 2023
Mohammed
United States of AmericaFacility very good
Stayed in July 2023
Reviewed: July 11, 2023
Justin
CanadaNothing
Location-based
Stayed in June 2023
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