939 Burnaby Avenue West, V2A 1G7 Penticton, Canada
#33 of 37 hotels in Penticton
Guests' ChoiceBased on 425 hotel reviews
6.1Cleanliness
6.8
Comfort
6.9
Location
8.0
Facilities
6.0
Staff
8.1
Value for money
6.1
Free WiFi
7.1
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End of dialog contentReviewed: March 13, 2024
Clayton
CanadaPool and hot tub not working- didnt find that out until i checked in. Main reason i chose this place
Beds are comfy
Stayed in March 2024
Reviewed: February 26, 2024
Kristy
CanadaEverybody was super nice the hotel was super clean. It was a great place other than the hot tub wasn’t working. Was
It was just annoying because when I called to book, nobody told us that the pool we’re not
Stayed in February 2024
Reviewed: February 23, 2024
Chad
CanadaStaff should have ask guests if they want to be on the party floor or away from all night party guests that staff wouldn't control for their loudness till 8am in the morning.
Clean
Stayed in February 2024
Reviewed: February 17, 2024
Cody
CanadaWas like navigating a maze to find your room, different hallways to find the elevator. Then two other hallways to find the room. Needs better signs, elevator is extremely dated, and should be in the main lobby and not down a series of random hallways.
Was a nice property
Stayed in February 2024
Reviewed: September 19, 2023
Alexander
GermanyPool not available.
Stayed in September 2023
Reviewed: September 18, 2023
Lino
CanadaOld and a little dirty
Location great
Stayed in September 2023
Reviewed: September 11, 2023
Christina
Canada$260 a night for just the room as their pool is under construction. Our room look into the pool. A bit steep for just the room and no amenities.
Rooms were clean.
Stayed in September 2023
Reviewed: September 5, 2023
Chelanne
CanadaIt needs to be fully renovated. Everything is worn and dated. Drawers in dresser were lopsided, peeling wallpaper, dated rooms, stained bathtub.
The location
Stayed in September 2023
Reviewed: August 12, 2023
Bmm
CanadaNo pool No free breakfast
Dated
Stayed in August 2023
Reviewed: August 8, 2023
Marie
CanadaCarpet had stains that was a bit upsetting to see. Room service did not top up my amenities - I had put the sign on the door. (Coffee cups, shampoo etc.)
Check in was good. Reception was pleasant
Stayed in August 2023
Reviewed: July 30, 2023
Sharon
CanadaThe small TV in our roon
Liked the Dennys restaurant
Stayed in July 2023
Reviewed: July 27, 2023
Andy
United KingdomThe room door allowed light in due to no intermesssnt seal in the door The corridors seems to to built with rat ruins and is very confusing to guests
Unfortunately we were surprised at the dated building. The building is very tired. The swimming pool was not available due to an upgrade we were not told about this when booking.
Stayed in July 2023
Reviewed: July 26, 2023
Frances
CanadaNo room service . No pool or hot tub.
The front desk was helpful.
Stayed in June 2023
Reviewed: July 22, 2023
Teresa
CanadaThe pool being closed and the free breakie we were offered in return only turned into $150 credit for 15 people.
Atrium pool was closed
Stayed in June 2023
Reviewed: July 13, 2023
Pamela
CanadaVery run down. Everything seemed to be broken
Friendly staff
Stayed in July 2023
Reviewed: July 13, 2023
Tim
CanadaOur air conditioner didn’t work. Property is overdue for upgrade.
The staff were excellent
Stayed in July 2023
Reviewed: July 10, 2023
Mary
Canadahad to have my room cards rekeyed 3 times.
location was good. site was clean, air conditioner had cooled room BEFORE i I entered
Stayed in July 2023
Reviewed: July 10, 2023
Abbigail
Cyprusthe inside facing rooms aren’t ideal! particularly because the pool was empty but oh well!
the staff were unbelievable and super accommodating! my partner called down for obscure things like a lint roller and the receptionist just chuckled and helped us out instantly! really lovely service!
Stayed in June 2023
Reviewed: July 6, 2023
Jayne
United States of AmericaThe wifi didn't work, the toilet didn't work very well, the water coming out of the sink was a very small trickle. The pool and hot tub were being dug up so I looked out the window and saw a construction site instead of the advertised atrium.
The bed was very comfy and the location was great for my event.
Stayed in July 2023
Reviewed: July 6, 2023
Nels
CanadaOutdated rooms, elevator, hallways High price for what you get
Location was good. Just 10 mins walk to the lake.
Stayed in July 2023
Reviewed: July 2, 2023
Ardith
CanadaThe AC fan was intrusively loud.
Very friendly staff.
Stayed in June 2023
Reviewed: June 27, 2023
Amanda
CanadaFor the amount of money it costed per night, it was a bit disappointing. There was no tidying or restocking done in our room at all (coffee/towels). We did that ourselves. The rooms were very outdated and not as clean as I would have liked for a $330 per night room. The tv remote didn't work. I think if it was cheaper it would have been a lot more reasonable for what was received.
The location was good. Staff was nice when we came in contact with them.
Stayed in June 2023
Reviewed: June 25, 2023
Jasmina
CanadaI got charged more even though I booked through booking and it said 532 . Also the pool was closed but they never mentioned it on their site.
I like the bedroom . And the staff were amazing
Stayed in June 2023
Reviewed: June 20, 2023
Debbie
CanadaPool still under renovations. I stayed there a year ago and was hoping that it would have been completed by now.
Stayed in June 2023
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