654 Cook Road, V1W 3G7 Kelowna, Canada
#18 of 19 vacation rentals in Kelowna
Guests' ChoiceBased on 53 apartment reviews
7.1Cleanliness
7.5
Comfort
7.7
Location
8.9
Facilities
7.7
Staff
8.4
Value for money
6.9
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: September 18, 2023
Sandra
CanadaThe unit was tidy and free from debris, however the tile floors had not been washed prior to our stay. I had to wipe up a small amount of water spilled and the paper towel was black. The units are a little dated and in need of touch up maintenance and it shows some wear and tear. There was a light burned out in the bathroom with made it a little dark trying to get ready for scheduled events.
The property was an excellent location to the venues we had to go and the unit was nicely laid out with everything we needed. The bed and pillows were comfortable.
Stayed in September 2023
Reviewed: August 11, 2023
Donna
CanadaIt felt like we walked miles of hallways to an elevator, to then walk the entire length of the parking garage to our parking space. It was a lot for our disabled grand daughter. A cart or luggage rack should be available. I would have preferred a sofa and also a headboard that had leather/vinyl instead of fabric for sanitary reasons in a rental. We only got 1 washcloth & 2 hand towels for 5 people, but plenty of bath towels. We never sat on the balcony due to how small it was plus the cobwebs.
The building was an easy location to come & go from.
Stayed in July 2023
Reviewed: July 29, 2023
Nicholas
United States of AmericaCould have been cleaner on the deck side
Location
Stayed in July 2023
Reviewed: September 8, 2022
Susan
Canadaground floor.
great location.
Stayed in September 2022
Reviewed: July 20, 2022
Carla
CanadaThe place was filthy - I had to wash the floors as there was something sticky all over them - i would rate the cleaning at a 4
Location was great - pool was great - hosts were great
Stayed in June 2022
Reviewed: July 18, 2022
Raymond
CanadaBalcony was covered in cobwebs
Stayed in July 2022
Reviewed: June 25, 2022
Kyler
CanadaDistance from downtown area is a bit more then a walk, large property so can get a bit busy. Large pool area and lounge areas within the property.
Great location close to the water front, short distance from the downtown core and a few convenience stores. Locked to guests only with FOB key.
Stayed in June 2022
Reviewed: June 21, 2022
Judith
CanadaWe found out upon arrival that the loft apartment we had booked was no longer available, and we were offered a den property instead. Having no options as we were already at the property, we accepted, with promises of a reduced rental charge. We did not receive a discount.
The property was clean and had everything we needed.
Stayed in June 2022
Reviewed: May 19, 2022
Nicole
Canadanot enough ammenities for the room- not enough garbage bags, not enough dish washer tabs, not enough towels
did not accomodate after hours key pick up
Stayed in May 2022
Reviewed: September 20, 2021
Anna
CanadaThe kitchen was not clean , also carpet was stain and looks like was not vacuumed properly … also you should have duvet cover wash too , swimming pool overcrowded , … we each someone clean the balcony next door , omg this was not cleaning this was covering up the dust .
We like the menager , was really nice welcome , room and balcony was nice and specious . Modern look , the key and parking works well
Stayed in August 2021
Reviewed: August 16, 2021
Haberlach
CanadaThe property was not very generous on supplies. Empty dish soap and only a few dishwasher & clothes washer pods. The property manager was amazing though and was quick to stock us up!
Incredible pool facility and location! Our unit was a little bit of a challenge to get in and out of due to its location!
Stayed in August 2021
Reviewed: September 12, 2023
Michael
CanadaGreat view of the marina across the road, and the lake beyond. Beautiful rooftop swimming pool
Stayed in September 2023
Reviewed: August 29, 2023
Candace
CanadaThe place was dirty, and very expensive for what you get. Pictures online look way better. Also had our paddle boards stolen from in the underground “secure” parking
Location was great, close to the beach. And the pool at the resort was nice
Stayed in August 2023
Reviewed: August 31, 2022
Vitaliy
CanadaBBQ and back sitting area were filthy. Remote for very old TV didn't work. Dishwasher works like cement mixer. Corridor wasn't vacuumed. Noise from the road.
Stayed in August 2022
Reviewed: August 24, 2022
David
CanadaMinor inconvenience of needing to have a lock repair done on the patio door access to the pool area, not a big deal, but we were not able to access the pool directly as advertised until the lock was repaired.
Stayed in June 2022
Reviewed: August 18, 2022
Shan
CanadaNothing
Location was perfect, quiet, relaxing.
Stayed in July 2022
Reviewed: July 25, 2022
Angel
CanadaThat our toilets were over flowed before our check in and would leak all over the floor through the night. There was no cleaning supplies and the floors were sticky.
The pool and patios
Stayed in June 2022
Reviewed: July 24, 2022
Sean
IrelandNight 1- thé sofa bed was not dressed and there was no spare blanket. I was informed in person that these would be provided. i complained the following day and a bag was left in the closet with a blanket and some sheets- they should have made the effort to dress the bed if they are going to call this a ‘resort’. i was then informed that I would receive credit for this, could not find the manager on checkout and left a note for him to contact me, no call so far and it’s been 5 days. Entire stay- the balcony and bbq were filthy, I have pictures showing the condition of surfaces. Unusable. Entire stay- the bathroom door locks did not work. i complained on the first morning and was informed this could not be fixed until we depart. Entire stay - pool was unusable due to the number of kids dive bombing into the pool. Nights 1 &2- dogs barking all night in neighbouring suite. we were informed this was a ‘no pets’ property…..
Good location for wine touring.
Stayed in July 2022
Reviewed: July 21, 2022
Sean
CanadaDark dungeon. 1980 wants its furniture and TV’s back.
Location
Stayed in July 2022
Reviewed: June 15, 2022
Jim
Canadafelt a bit run down. shower curtain came loose and two chains for blinds came off. one had been taped together. no fan so the loft was very hot.
Stayed in June 2022
Reviewed: May 24, 2022
Marlette
CanadaGetting the key for the resort was a nightmare - had to arrange for someone to pick it up for us as there was no one available if you were after 5 pm. Terribly inconvenient and a big hassle. The unit was totally outdated and not overly clean. Felt very closed in as it was on the first floor with a dirty BBQ on a very small terrace. Lots of flies in the unit as well. Yuck overall. Will not be back, especially for the price.
The location of this resort was excellent.
Stayed in May 2022
Reviewed: September 18, 2021
Ankur
CanadaNothing to say..
Wonderful location.. very close to the clean beaches and near downtown.. very clean property. All amenities present.. Good for family stay; quiet and peaceful.. comfortable to stay.. Bryan was very professional.. allowed delayed checkout..
Stayed in September 2021
Reviewed: August 7, 2021
Jake
CanadaClean and close to every where we wanted to walk!
Stayed in August 2021
Reviewed: August 3, 2021
Darcie
CanadaThe pool was very busy. It was hard to use the pool as a family.
The unit was a good size for our family.
Stayed in July 2021
Showing 1 - 25
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