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11 Bay Bridge Road, K8P 3P6 Belleville, Canada
13 September 2015
눉Unfortunately i found the room I stayed in wasn't clean & there was a smell both on the 3rd floor hall & in the room of stale cigarette smoke. I found a dirty cleaning rag left on my microwave & returned it to the front desk. They wrote it in their book for follow up but i found it odd they didn't offer an apology. I requested an extra blanket or duvet from front desk & said i would pay extra for it but nothing was provided. Area behind night stand & bed full of dust. Bathing area had 2 wall mounted dispensers for shampoo & soap not sure but I wonder if this is a live in hotel to use bulk dispensers. Bathtub looked old & had black marks in grout & caulking. My room had an ajoining door & I could hear my neighbors conversations & tv clearly. I bought earplugs. Area above doorhandle & below had engrained dirt along with the door trim next to it. Upon arrival Monday, Front area of the hotel had 2 blue bins & A garbage pail full of garbage. The smoking area to the left of the entrance was covered in cigarette butts in an aporoximately 3 meter area along the front driveway. . Front foyer and elevator carpets were dirty & not vacuumed. Elevator is dirty & slow. Overall I was disappointed in this Travelodge location & cut my stay short.
눇The location was ok. The bed itself was older but ok. Good to have a fridge in the room. Property is extensive. Big pool but I didn't utilize it.
7 September 2015
눉The room looked a little tired. It was clean but the bedding was not cozy and I was cold during the night as the blanket was very flimsy although there was an extra blanket in the closet which I did not realize. For the price it was fine but no luxury here.
눇The staff was friendly and accommodating. I left something in my room and the housekeeping called me back and sent it back to me within 2 days which was excellent. The location of the hotel is really easily accessible to walk downtown.
10 September 2015
눉The person who checked us in told us that because we booked on the internet we could not get the water facing rooms as per their contract with internet booking companies. In any case they could not do anything by then even if we were prepared to pay extra $25 + tax because they were totally booked that night. We have had much better experiences with front desk staff.
눇Location is near waterfront. We had dinner at the hotel and the food was very good and the service was excellent.
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