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  5. Reviews of Red Lion Inn and Suites Victoria

Reviews of Red Lion Inn and Suites Victoria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3366 Douglas Street, V8Z 3L3 Victoria, Canada

#32 of 44 hotels in Victoria

Guests' Choice

Review Score

Based on 3007 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    9.0
    Lovely stay as usual
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is clean and central to various activities.

    Central location

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Chinese restaurant in hotel building was not open and we planned to have dinner there. Website still advertising it.

    Parking included and close to hotel lobby.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were clean, spacious and the location was really good. It is quite close to downtown as well.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Friendly staff, clean and updated. It was easy to get in and out of town.
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The room required a few more amenities like hair conditioner with the shampoo and a blow dryer was not available. There was a bit of unfiltered noise , more than a newer hotel gets. Room services would totally 💯have made my stay on Saturday night after a long day.

    I thought it was clean and noted the updating of the hotel throughout. The location is very central and convenient for shopping and concerts.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Adequate and close to Jubilee Hospital
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Restaurant not available. Very large and high bed for smaller room!

    Room was clean but small. Mattress uncomfortable and bed too high off the floor for seniors! Very handy having restaurant On sight but not open when we were visiting April 18-20,2024!

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Room with Two Queen Beds & Kitchenette
    • Stayed 4 nights

    the kitchen and the bathroom needs to be upgraded.

    hotel was close to shopping

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Studio Room with Two Double Beds & Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    Should have provided simple breakfast

    Great location

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    I would stay there again. The place is dated for sure. It was there when I was a kid and I'm now 67.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The fridge on the second night didn't have a freezer. They should all have one. Not being told the difference in bed size when booking a second night on short notice. Not that we would have said no, but it would have been nice to have been told.

    The first night was with two queen beds. The second night which was not planned was with two double beds. Not a big deal as I didn't think about asking for queens on the second night. I just asked if our room was still available. I think the person when I was booking could have seen what we had the night before and ask us about the bed size. Other than that, all was good. I like the little kitchenette they come with. Small and simple but a great addition to have if needed.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    The cleaning staff opened a window. As we checked-in during evening time, we didn't see the open window and closed the drapes. This resulted in the night being cold and we didn't know until the next morning.

    The staff were very friendly and helpful and the facility looked like it has been renovated and refurnished. The room has a big bed, big tv, air con and heating. It looked clean. The location was great, we had easy access to downtown and nature!

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    The location of the hotel was good.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was clean, spacious, bed and pillows are comfortable. The hotel location is near Mayfair shopping centre about 3mins. drive. or atleast 15-20mins. walk. About 23minutes drive going to Malahat Skywalk.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    a comfortable stay
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 2 nights

    see above. + parking quite limited.

    Reception was very friendly. room was quiet and comfortable. Not enough information on the facilities eg swim pool and restaurant given at the reception

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    sound cancellation is not good. you can hear the noise from the room next to you in the night

    Convenient location. Kitchen in the room

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good stay for the value.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds & Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a bit small, parking was tricky at the end of the night. Bathroom was a bit outdated.

    Good location and clean.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Comfortable and bang for the buck, convenient for dine and sleep. Great staff.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    The room was on the smaller side (I guess one gets what one pays for though), the layout could have been a little better. I can't see being in a room without a table, but the table blocked the door and it was hard to get things in and out. I'd have loved to have some wine glasses (eh, we love wine, what can I say? but it really tastes better in a wine glass!), but other than that, we had all we needed, although we didn't really try to cook, so I'm not commenting on the pots and pans availability, and there was a nice glass top cooker, microwave etc. and one could get more coffee/tea when you wanted it, which was great!. The bed had a hump in the middle, which made me want to drop off the side lol, but other than that it was comfortable enough. The room felt really hot, there was a "window box" aircon, but it was loud and not very effective, this is something I'd really take a serious look at if I were the owners, it, more than often, makes or breaks a customer coming back. Loved the staff though, you were great! <3

    The room was really nice and clean, the staff members were all awesome (keep them!). I loved that there was a restaurant and a liquor store right on the premises, we could have a lovely couple of glasses of wine with dinner and not worry about driving home! <3 The restaurant (we had dim sum) was great and the food delicious and didn't cost an arm and a leg.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Nice place to stay for one night
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    The lady at the front desk was very nice and kind.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Good value for a short stay
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was too small for a longer stay

    Clean and good staff:

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 13 nights

    The bathtub is old, so it's very shallow. I am kind of a person who wants to soak myself in a bathtub, especially in wintertime. It's very tough for me.

    The hotel is very close to Uptown. So I was able to buy some groceries for meals. The rooms have stove tops and fridges, so I cooked a lot.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds & Kitchenette
    • Stayed 4 nights
    • Submitted from a mobile device

    The room is rather small

    Maid service, kitchenette

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Studio Room with Two Double Beds & Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    Value, comfort, accessibility.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    How loud it was

    Great staff

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked a suite not realizing that we could. Love that the bed room was separate. Was planning on staying longer but our brother died sooner than expected Will stay at red lion again wherever possible

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    Can’t wait to come back!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The walls are white thin so when teams are in it can be a lot louder than expected.

    Its distance to everything necessary, or fun along your trip!

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    I/we enjoyed our stay. Should I return to VIctoria in the future, I certainly would return.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds & Kitchenette
    • Stayed 6 nights

    The tv could offer more channels.

    I enjoyed the large screen tv. The room was well equipped with cooking utnesils.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't arrive on time so not enough time to enjoy

    The size of room Cute kitchen and cupboard set up Comfortable room

    Stayed in February 2024

Showing 1 - 25

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