3366 Douglas Street, V8Z 3L3 Victoria, Canada
#32 of 44 hotels in Victoria
Guests' ChoiceBased on 3007 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.2
Facilities
7.9
Staff
8.6
Value for money
8.2
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
John
CanadaIt is clean and central to various activities.
Central location
Stayed in April 2024
Reviewed: April 23, 2024
Colville
CanadaChinese restaurant in hotel building was not open and we planned to have dinner there. Website still advertising it.
Parking included and close to hotel lobby.
Stayed in April 2024
Reviewed: April 22, 2024
Jh
CanadaThe rooms were clean, spacious and the location was really good. It is quite close to downtown as well.
Stayed in April 2024
Reviewed: April 15, 2024
Katherine
CanadaThe room required a few more amenities like hair conditioner with the shampoo and a blow dryer was not available. There was a bit of unfiltered noise , more than a newer hotel gets. Room services would totally 💯have made my stay on Saturday night after a long day.
I thought it was clean and noted the updating of the hotel throughout. The location is very central and convenient for shopping and concerts.
Stayed in April 2024
Reviewed: April 14, 2024
D
CanadaRestaurant not available. Very large and high bed for smaller room!
Room was clean but small. Mattress uncomfortable and bed too high off the floor for seniors! Very handy having restaurant On sight but not open when we were visiting April 18-20,2024!
Stayed in April 2024
Reviewed: April 13, 2024
Alan
Canadathe kitchen and the bathroom needs to be upgraded.
hotel was close to shopping
Stayed in April 2024
Reviewed: April 11, 2024
Mohd
CanadaShould have provided simple breakfast
Great location
Stayed in April 2024
Reviewed: April 6, 2024
Stewart
CanadaThe fridge on the second night didn't have a freezer. They should all have one. Not being told the difference in bed size when booking a second night on short notice. Not that we would have said no, but it would have been nice to have been told.
The first night was with two queen beds. The second night which was not planned was with two double beds. Not a big deal as I didn't think about asking for queens on the second night. I just asked if our room was still available. I think the person when I was booking could have seen what we had the night before and ask us about the bed size. Other than that, all was good. I like the little kitchenette they come with. Small and simple but a great addition to have if needed.
Stayed in April 2024
Reviewed: April 6, 2024
Shirley
CanadaThe cleaning staff opened a window. As we checked-in during evening time, we didn't see the open window and closed the drapes. This resulted in the night being cold and we didn't know until the next morning.
The staff were very friendly and helpful and the facility looked like it has been renovated and refurnished. The room has a big bed, big tv, air con and heating. It looked clean. The location was great, we had easy access to downtown and nature!
Stayed in March 2024
Reviewed: April 4, 2024
Lallaine
CanadaOur room was clean, spacious, bed and pillows are comfortable. The hotel location is near Mayfair shopping centre about 3mins. drive. or atleast 15-20mins. walk. About 23minutes drive going to Malahat Skywalk.
Stayed in April 2024
Reviewed: April 2, 2024
Elizabeth
Canadasee above. + parking quite limited.
Reception was very friendly. room was quiet and comfortable. Not enough information on the facilities eg swim pool and restaurant given at the reception
Stayed in March 2024
Reviewed: March 30, 2024
Xinyu
Canadasound cancellation is not good. you can hear the noise from the room next to you in the night
Convenient location. Kitchen in the room
Stayed in March 2024
Reviewed: March 27, 2024
Isabel
CanadaRoom was a bit small, parking was tricky at the end of the night. Bathroom was a bit outdated.
Good location and clean.
Stayed in March 2024
Reviewed: March 27, 2024
Andrea
CanadaThe room was on the smaller side (I guess one gets what one pays for though), the layout could have been a little better. I can't see being in a room without a table, but the table blocked the door and it was hard to get things in and out. I'd have loved to have some wine glasses (eh, we love wine, what can I say? but it really tastes better in a wine glass!), but other than that, we had all we needed, although we didn't really try to cook, so I'm not commenting on the pots and pans availability, and there was a nice glass top cooker, microwave etc. and one could get more coffee/tea when you wanted it, which was great!. The bed had a hump in the middle, which made me want to drop off the side lol, but other than that it was comfortable enough. The room felt really hot, there was a "window box" aircon, but it was loud and not very effective, this is something I'd really take a serious look at if I were the owners, it, more than often, makes or breaks a customer coming back. Loved the staff though, you were great! <3
The room was really nice and clean, the staff members were all awesome (keep them!). I loved that there was a restaurant and a liquor store right on the premises, we could have a lovely couple of glasses of wine with dinner and not worry about driving home! <3 The restaurant (we had dim sum) was great and the food delicious and didn't cost an arm and a leg.
Stayed in March 2024
Reviewed: March 24, 2024
Jacynthe
CanadaThe lady at the front desk was very nice and kind.
Stayed in March 2024
Reviewed: March 22, 2024
Mark
CanadaRoom was too small for a longer stay
Clean and good staff:
Stayed in March 2024
Reviewed: March 18, 2024
Marsha0816
JapanThe bathtub is old, so it's very shallow. I am kind of a person who wants to soak myself in a bathtub, especially in wintertime. It's very tough for me.
The hotel is very close to Uptown. So I was able to buy some groceries for meals. The rooms have stove tops and fridges, so I cooked a lot.
Stayed in March 2024
Reviewed: March 11, 2024
Hiroko
CanadaThe room is rather small
Maid service, kitchenette
Stayed in March 2024
Reviewed: March 10, 2024
Mel
CanadaValue, comfort, accessibility.
Stayed in March 2024
Reviewed: March 10, 2024
Jazmin
CanadaHow loud it was
Great staff
Stayed in March 2024
Reviewed: March 8, 2024
Barbara
CanadaWe booked a suite not realizing that we could. Love that the bed room was separate. Was planning on staying longer but our brother died sooner than expected Will stay at red lion again wherever possible
Stayed in February 2024
Reviewed: March 7, 2024
Spencer
CanadaThe walls are white thin so when teams are in it can be a lot louder than expected.
Its distance to everything necessary, or fun along your trip!
Stayed in March 2024
Reviewed: March 2, 2024
Rick
CanadaThe tv could offer more channels.
I enjoyed the large screen tv. The room was well equipped with cooking utnesils.
Stayed in February 2024
Reviewed: February 28, 2024
Valerie
CanadaDidn't arrive on time so not enough time to enjoy
The size of room Cute kitchen and cupboard set up Comfortable room
Stayed in February 2024
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