421 Mayor Magrath Drive, T1J 3L8 Lethbridge, Canada
#19 of 29 hotels in Lethbridge
Guests' ChoiceBased on 602 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
8.0
Facilities
7.4
Staff
8.4
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: April 6, 2024
Lady
United KingdomThe building is a little dated and the location, though central, was no walking friendly at all.
The staff was excellent, especially the day Manager that checked us in. He was awesome. Even the cleaners were friendly and welcoming. We also loved that there was a Denny's restaurant in the building.
Stayed in February 2024
Reviewed: February 22, 2024
Blondie12*
CanadaA pipe had burst and they closed their pool and restaurant which we understand, however we weren't notified until check in and we had come specifically an extra day just to use the pool facilities so we were pretty disappointed about that. Just notify your guest ahead of their arrival, we could have stayed elsewhere to use a pool as planned.
Location was central and Denny's was good in the morning.
Stayed in January 2024
Reviewed: January 17, 2024
Phillip
CanadaI would have liked better food choices in the restaurant other than a Dennys.
The room was comfortable and the staff were helpful.
Stayed in January 2024
Reviewed: December 28, 2023
Sheila
CanadaElevators seem a little run down.
The central location is fantastic with easy access to downtown amenities & stores. It is also quiet & onsite restaurant is a plus.
Stayed in December 2023
Reviewed: December 2, 2023
Sharon
CanadaPillows
Stayed in November 2023
Reviewed: December 1, 2023
Smarsh
CanadaFriendly staff, clean room. Pet friendly!
Stayed in November 2023
Reviewed: November 20, 2023
Jeff
CanadaShower head pressure was atrocious.
Staff was great. Pool was fun for all
Stayed in November 2023
Reviewed: October 20, 2023
Ellen
CanadaCars road racing down street til 2am - our room was at end of building at street side Partygoers visiting a room just opposite of ours (905) banging doors and hollering til after 1:30am (not a fault of Sandman obviously) but made it hard to sleep and we checked out before 8am.
Hotel is easy to find and close to numerous amenities Room was very clean and bed extremely comfortable Staff was welcoming and knowledgeable
Stayed in October 2023
Reviewed: October 14, 2023
Jennifer
CanadaThe first room smelled like an ashtray, despite being a non smoking room and hotel. The elevators were extremely slow.
Changed our room immediately when we spoke about the strong cigarette smell in original room. Staff was friendly. Check in was quick and easy
Stayed in September 2023
Reviewed: September 26, 2023
E
CanadaThat we were close to a lot of amenities. Alot was walking distance
Stayed in September 2023
Reviewed: September 18, 2023
Julia
CanadaThe plumbing was very out dated and the toilet was constantly filling the tank,
Staff were amazing. Super friendly and helpful.
Stayed in September 2023
Reviewed: September 15, 2023
Susan
CanadaThe staff were very friendly & helpful
Stayed in September 2023
Reviewed: August 31, 2023
Marie
CanadaWhen I booked I was thinking that I was booking at the downtown site. I was disappointed that we were by the airport, but the room was beautiful and we enjoyed our stay for one night.
We enjoyed the breakfast. We so enjoyed the room.
Stayed in August 2023
Reviewed: August 29, 2023
Elizabeth
CanadaThe hotel was in need of repair in a number of places such as the front entrance, the entrance to the elevator and our room with two issues; a loose rocking toilet and a wall access panel that was just resting on the wall. There was a lot of loitering with people that appeared intoxicated. that was disturbing. It was Whoop-up Days and the hotel clerk was of no help for information on the event; a guest gave us the information we needed.
Breakfast Denny's was just okay. We sought out other facilities for breakfast for the next two days.
Stayed in August 2023
Reviewed: August 20, 2023
Noryta
ArgentinaOne of the lights wasn't working. A little bit noisy.
Location
Stayed in August 2023
Reviewed: August 19, 2023
Harrison
CanadaNo gripes
Clean room. Comfortable bed. Ac worked okay
Stayed in August 2023
Reviewed: August 18, 2023
Dawn-lee
CanadaQuestionable area? There were many concerning people wondering around the hotel and parking lot.
Comfy beds, great customer service during our late check-in.
Stayed in August 2023
Reviewed: August 17, 2023
Del
CanadaElevators are small
Convenient location. Well kept.
Stayed in August 2023
Reviewed: August 17, 2023
Lea
CanadaThe tiles of the shower tub is not clean wel,(the grout of in between tiles are not clean well hope the housekeeping gonna use bleach to clean it…
The place itself….
Stayed in August 2023
Reviewed: August 12, 2023
Gwen
CanadaWe had a small incident which was taken care of promptly and professionally by the Manager, with a follow up email a few days later. We were never made to feel like our incident was not important. We were very I,pressed how the manager worked with us
Stayed in August 2023
Reviewed: August 10, 2023
Kamorudeen
CanadaNot applicable
Location is cool
Stayed in July 2023
Reviewed: August 10, 2023
Denise
CanadaSlow elevator.
Close to ball diamond. Good restaurant
Stayed in August 2023
Reviewed: August 8, 2023
Caroline
CanadaDidn’t like the fact that there were homeless roaming around the hotel . The little attached strip mall looked runned down.
Easy to get to find, good location to find our other activities.
Stayed in August 2023
Reviewed: August 7, 2023
Kathy
CanadaAir conditioning needs to be looked at way too noisy
Was great, clean, pet friendly but air conditioner made too much noise kept my partner awake. Love the chairs to watch tv
Stayed in August 2023
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