I didn't feel anything uncomfortable, because the service is already beyond my expectation. Thanks for the effort in preparation.

The location is close to Royal Oak Skytrain Station, so it is convenient. Also, the host is friendly and customer-oriented. All rooms including bedroom and restroom are clean and large enough.

Stayed in January 2024

I didn't any wrong eith it.

The place have everything I was looking for y service was super great!

Stayed in December 2023

The weather. Can't blame the property for that. No other problems.

Location was great. A fifteen minute walk from the train station through a nice clean and safe neighborhood. Train to centre of town about 25 minutes. House is immaculate, hosts were very friendly and always available for friendly chat and advice. Coffee provided was great, especially for a coffee bean person. Room was a good size with a comfortable bed and nice and quiet. Bathroom clean and modern. Short walk to some restaurants and grocery store. A block away from the mjf theatre shown.

Stayed in October 2023

All was well

Very well situated all our needs were made

Stayed in October 2023

Our room was big, cozy and the bed was very comfortable. Many thanks too Alice for her time, support and our nice conversations. She is a great host.

Stayed in September 2023

Alice was very helpful and friendly. Perfectly clean.

Stayed in September 2023

NA

Stayed in September 2023

I highly recommend this, the service quality was truly exceptional, Alice is extremely knowledgeable and helpful..

Stayed in September 2023

There is road noise, but it's typical for a city house.

Host was very nice upon check-in and gave us privacy. The room is near the front of the house, so you can go in and out without disturbing the house. Bathroom is not connected, but right down the hall so, again, you don't see the home owners. Room was clean and comfortable and Jane takes extra steps to make sure the room and bathroom are well stocked. She also provides access to the kitchen and coffee maker. We were comfy.

Stayed in September 2023

Jene expected to search everything on net. She can keep tourist maps, and guide during initial days which will make guest more comfortable.

Jene treated us like family members and we feel like home away from home. Lactation is very wonderful and close to Skytrain station Royal Oak , hence we could reach to Water front and Down town area very easily. Jene is Superb and very helping. Myself and my spouse Jyoti enjoyed the stay very much and would like to go again to this peaceful and clean location.

Stayed in August 2023

Owner was so kind and all areas are exceptionally clean!!! You will be surprised how clean washroom is.

Stayed in August 2023

The bed was very firm and could use a gel topper.

Comfortable, welcoming and helpful place and people. Extremely clean with air conditioning available and beautiful bathroom with shower. I would recommend.

Stayed in July 2023

Nothing. All as expected. Only positive points

Jane and Richard are very kind and helpfull. The house is very clean.. Very nice place to be.

Stayed in July 2023

Stairs are tricky at this age.

Cleanliness and beauty.

Stayed in July 2023

We had a great stay at Serenity. Our host was helpful in getting us settled in and orienting us to the home. It is just a short walk to the Royal Oak station so we never had to use our car once we arrived. We just hopped on the train and headed downtown where we spent the day enjoying Vancouver, The money we saved staying at Serenity vs downtown was spent on tours and food instead of expensive lodging! The breakfast was simple (yogurt, toast, juice and coffee) but thats all we needed before we checked out and was frankly a bonus. My wife and I highly recommend staying at Serenity!

Stayed in June 2023

Better have facility name/sign somewhere visible for locating/identification.

Feel at home!

Stayed in May 2023

Had a comfortable stay at Serenity. Lovely hosts :)

Stayed in May 2023

My parents appreciated the effort Jane put into getting extra breakfast items for them! (And being able to use the kitchen). She & her husband made them feel very much at home. They enjoyed the chats & warmth. They loved the cleanliness and decor in the bathroom (they kept on saying it was like a hotel bathroom!) and loved the living room beauty & furniture too.

Stayed in April 2023

Breakfast is no longer available in the morning

Landlords are very friendly to their guests

Stayed in March 2023

no dislikes

it was nice and in a quiet neighborhood

Stayed in March 2023

Street busy at times.

Quiet facility. Friendly owner. Easy in and out.

Stayed in March 2023

Bedroom was small and we prefer to have an ensuite bathroom.

Location was good, Richard and Jane were excellent hosts. The place was very tidy.

Stayed in March 2023

Excellent hosts. Recommend the place 100%

Stayed in March 2023

Everything was great!

The host was super helpful, the bathroom was brand new with an amazing shower, the bed was very comfortable, there was even a piano for me to practice with in the living room, everything was immaculately clean, the decor was very nice

Stayed in December 2022