4800 Bender Hill, L2G 3K1 Niagara Falls, Canada
#56 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 1482 hotel reviews
6.6Cleanliness
7.0
Comfort
7.0
Location
8.6
Facilities
6.8
Staff
7.8
Value for money
6.5
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Kameice
CanadaBlankets weren’t warm enough and the room was cold. Under the bed had lots of dust
Great location and easy access to the water park
Stayed in March 2024
Reviewed: March 22, 2024
Patty
CanadaWater park not open early enough ! For hotel guest !! No washer dryer on site to dry pool clothing after swim for nexted day !! Room price for 7 and had to purchase extra tickets only received 4 for room Not expecting that extra cost !!!!
Good
Stayed in March 2024
Reviewed: March 18, 2024
Li
CanadaWhen I arrived, the receptionist did not know how to check my reservation properly and told me that it had not been paid for. They left me waiting confused until a manager Ian To apologize if you say that the reservations were paid
I only liked the access to the water park and the water park the hotel facilities are a little run down and old
Stayed in March 2024
Reviewed: March 18, 2024
Jennifer
Canadaexpensive the country inn was $400 for 2 nights and skyline was 1000$
close by everything fun
Stayed in March 2024
Reviewed: March 14, 2024
Hilal
CanadaThere is No breakfast with hotel package and everything is expensive like foods and parking.
I like location
Stayed in March 2024
Reviewed: March 4, 2024
Wintjes
CanadaThe website did not advertise that the Waterpark was closed for scheduled maintenance. Family drove several hours and found out upon check in. The staff verbally apologized. But no compensation for the situation
Location was amazing
Stayed in February 2024
Reviewed: February 26, 2024
Walcott
CanadaSize of the rooms, I dealt claustrophobic, it should be clearly stated on your booking site that the rooms are small and there are no windows in so many of them.
The waterpark, and the staff, they accommodate my need for a room change (though it still wasn't a great room).
Stayed in February 2024
Reviewed: February 26, 2024
Mandy
CanadaFamily size room with Bunk Beds was a bit tighter (smaller)than anticipated. The distance to main attraction is not a big deal, but important to mention, as the other Waterpark connected hotels have all indoor access to other attractions.
Excellent Family Hotel for the Niagara Experience! Close to all attractions... Although not right along the main indoor path - so be prepared to walk outside to get to the Food court/Arcade/Starbucks area. Rooms are comfortable and decent size. Courtyard Areas are brilliant for hanging out... And Movie night is a definite Bonus for the kids. Overall, great value for money!
Stayed in February 2024
Reviewed: February 20, 2024
Sheila
CanadaI could hear everything. No sound proofing and kids were allowed to run up and down everywhere. No microwave. The shower walls could have been cleaned better.
I loved the location. I liked the courtyard feel. The beds were clean and comfortable. Good shower with plenty of hot water. Friendly staff.
Stayed in February 2024
Reviewed: February 15, 2024
Kinara
CanadaOld hotel, key cards desensitize often and easily
Stayed in February 2024
Reviewed: February 11, 2024
Amanda
CanadaThe fan in the washroom stayed on and it was a bit loud. The small step going into the washroom was a bit awkward/ unexpected.
Stayed in February 2024
Reviewed: February 6, 2024
Andrea
CanadaEverything else! It was ridiculously expensive. Everything was an additional charge that you’re not told about.
It was clean.
Stayed in February 2024
Reviewed: February 5, 2024
Josh
CanadaWasnt informed ahead of time that the waterpark was closed.
Loxation to Cliffton Hill, movie night.
Stayed in January 2024
Reviewed: January 29, 2024
Brittanie
CanadaThe room I had wasn’t all that nice my sister had a way nicer room and felt cleaner than mine
The water park itself was amazing the movies in the courtyard was so cute
Stayed in January 2024
Reviewed: January 23, 2024
Kim
CanadaCourtyard was way to cold to sit and enjoy The room I had 1804 was a nightmare with kids running back and forth in the hallways starting at 8:00 a.m!!!. I came so close to opening my door and yelling at them. I so blame this on the parents needing to control their kids and have some respect for others that are still sleeping!!! Maybe put notices up along everywhere asking parents to please keep their children quiet in the hallways. I would definitely not be asking for another room in the courtyard area as my family had room I believe 1420 and they couldn't hear anything as it was quiet.
Easy check in/check out...very close to Waterpark and clifton hill entertainment..front staff very friendly
Stayed in January 2024
Reviewed: January 16, 2024
Brodey
CanadaIt’s a hotel blankets and pillows should be available where the movie is and there was so much hair on the walls in the shower.
Everything was great my kids loved it!! Movie sleep over was such an awesome concept!!
Stayed in January 2024
Reviewed: January 7, 2024
Melissa
CanadaVery dated
Being so close to the waterpark and Clifton hill
Stayed in January 2024
Reviewed: January 6, 2024
Torrefranca
CanadaAll is well.
It’s clean Hotel. The waterpark is well kept.
Stayed in January 2024
Reviewed: January 2, 2024
Gabor
CanadaParking is a bit of a challenge, had to make a few loops before I got a spot. Thought it was a bit pricey for the night.
Staff was very friendly. Nice room and quiet. Great access to the waterpark. Short walk to Clifton Hill.
Stayed in January 2024
Reviewed: December 18, 2023
David
CanadaA microwave in the room would be nice for warming up baby food ,and maybe ice and vending machines on each floor.
Stayed in December 2023
Reviewed: December 14, 2023
Sue
CanadaWasn’t worth the price
Stayed in December 2023
Reviewed: December 14, 2023
Grygoriy
CanadaThe hotel is pretty old and in many places asks for a renovation. Open space areas are usually very noisy. No breakfast and even though they offer a discount in the diner nearby, the food there is just awful (to our taste). Finding a good place to have breakfast takes time and knowledge of the Niagara - be sure to plan this before your trip or it might impact your experience. Waterpark goes through repair or renovation at times - no announcement of that is issues by the hotel so also be sure to check that on your own. Parking within the hotel is not possible - you need to park at the waterpark parking, however they do about 50% discount ($40 per day for waterpark itself - crazy rates; $22 when you stay at the hotel). Still extremely overpriced.
Location and waterpark package was a good value overall. We travel here often (4-5 times a year at least). Close to other Niagara attractions, a little far from the falls though. Rooms are big and waterpark connection rap is a great idea - very convenient. Closed areas within the hotel (near rooms, there are sections with sofas and one of them is used as an open cinema space) where kids can play or people can just relax is also a great idea overall - you can stay there during rains, snow, etc.
Stayed in October 2023
Reviewed: December 11, 2023
Benedicto
CanadaNo shampoo and conditioner provided
Close to the falls
Stayed in December 2023
Reviewed: December 11, 2023
Jayrich87
CanadaAbsolutely loved the family oriented setting of the hotel with the different courtyards that creates space for bonding and relaxation outside of your room. The staff was absolutely amazing, had a tiny situation but it was sorted right away which allowed us to continue enjoying our stay. Thank you Shannon, you're a rockstar👍👍.
Stayed in December 2023
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