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  5. Reviews of Skyline Hotel & Waterpark

Reviews of Skyline Hotel & Waterpark This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4800 Bender Hill, L2G 3K1 Niagara Falls, Canada

#56 of 81 hotels in Niagara Falls

Guests' Choice

Review Score

Based on 1482 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    8.6

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    6.5

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Overall my stay was good and I would book again
    • Leisure trip
    • Family with young children
    • Bunk Bed Studio One Queen - Room Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Blankets weren’t warm enough and the room was cold. Under the bed had lots of dust

    Great location and easy access to the water park

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Bunk Bed Suite - Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    Water park not open early enough ! For hotel guest !! No washer dryer on site to dry pool clothing after swim for nexted day !! Room price for 7 and had to purchase extra tickets only received 4 for room Not expecting that extra cost !!!!

    Good

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Two Queen - Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    When I arrived, the receptionist did not know how to check my reservation properly and told me that it had not been paid for. They left me waiting confused until a manager Ian To apologize if you say that the reservations were paid

    I only liked the access to the water park and the water park the hotel facilities are a little run down and old

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    never spending that much again
    • Leisure trip
    • Family with young children
    • Bunk Bed Studio One Queen with 4 Waterpark Passes
    • Stayed 2 nights
    • Submitted from a mobile device

    expensive the country inn was $400 for 2 nights and skyline was 1000$

    close by everything fun

    Stayed in March 2024

  • Reviewed: March 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 1 night
    • Submitted from a mobile device

    There is No breakfast with hotel package and everything is expensive like foods and parking.

    I like location

    Stayed in March 2024

  • Reviewed: March 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Traditional Two Queen - Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    The website did not advertise that the Waterpark was closed for scheduled maintenance. Family drove several hours and found out upon check in. The staff verbally apologized. But no compensation for the situation

    Location was amazing

    Stayed in February 2024

  • Reviewed: February 26, 2024

    6.0
    It started out good, wish we had, had more time for the waterpark though.
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 2 nights
    • Submitted from a mobile device

    Size of the rooms, I dealt claustrophobic, it should be clearly stated on your booking site that the rooms are small and there are no windows in so many of them.

    The waterpark, and the staff, they accommodate my need for a room change (though it still wasn't a great room).

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Bunk Bed Suite - Room Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Family size room with Bunk Beds was a bit tighter (smaller)than anticipated. The distance to main attraction is not a big deal, but important to mention, as the other Waterpark connected hotels have all indoor access to other attractions.

    Excellent Family Hotel for the Niagara Experience! Close to all attractions... Although not right along the main indoor path - so be prepared to walk outside to get to the Food court/Arcade/Starbucks area. Rooms are comfortable and decent size. Courtyard Areas are brilliant for hanging out... And Movie night is a definite Bonus for the kids. Overall, great value for money!

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    It was pretty good.
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 1 night
    • Submitted from a mobile device

    I could hear everything. No sound proofing and kids were allowed to run up and down everywhere. No microwave. The shower walls could have been cleaned better.

    I loved the location. I liked the courtyard feel. The beds were clean and comfortable. Good shower with plenty of hot water. Friendly staff.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 1 night
    • Submitted from a mobile device

    Old hotel, key cards desensitize often and easily

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    Staff very helpful and great customer service.
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 1 night
    • Submitted from a mobile device

    The fan in the washroom stayed on and it was a bit loud. The small step going into the washroom was a bit awkward/ unexpected.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    6.0
    I wouldn’t recommend.
    • Leisure trip
    • Couple
    • Bunk Bed Studio One Queen - Room Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything else! It was ridiculously expensive. Everything was an additional charge that you’re not told about.

    It was clean.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Bunk Bed Studio One Queen - Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    Wasnt informed ahead of time that the waterpark was closed.

    Loxation to Cliffton Hill, movie night.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    The staff were extremely ignorant but the waterpark made up for that disappointment
    • Leisure trip
    • Group
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 2 nights
    • Submitted from a mobile device

    The room I had wasn’t all that nice my sister had a way nicer room and felt cleaner than mine

    The water park itself was amazing the movies in the courtyard was so cute

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Good hotel...parents keep your kids quiet in the hallways!!
    • Leisure trip
    • Family with young children
    • Traditional Two Queen - Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    Courtyard was way to cold to sit and enjoy The room I had 1804 was a nightmare with kids running back and forth in the hallways starting at 8:00 a.m!!!. I came so close to opening my door and yelling at them. I so blame this on the parents needing to control their kids and have some respect for others that are still sleeping!!! Maybe put notices up along everywhere asking parents to please keep their children quiet in the hallways. I would definitely not be asking for another room in the courtyard area as my family had room I believe 1420 and they couldn't hear anything as it was quiet.

    Easy check in/check out...very close to Waterpark and clifton hill entertainment..front staff very friendly

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    It was great but they should clean the showers better and make blankets and pillows available for the movie
    • Leisure trip
    • Family with young children
    • Deluxe Family Bunk Bed Suite - Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a hotel blankets and pillows should be available where the movie is and there was so much hair on the walls in the shower.

    Everything was great my kids loved it!! Movie sleep over was such an awesome concept!!

    Stayed in January 2024

  • Reviewed: January 7, 2024

    6.0
    Ok but not great
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 2 nights
    • Submitted from a mobile device

    Very dated

    Being so close to the waterpark and Clifton hill

    Stayed in January 2024

  • Reviewed: January 6, 2024

    7.0
    It was worth the rate. Close to main attractions. The kids enjoyed it.
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 1 night
    • Submitted from a mobile device

    All is well.

    It’s clean Hotel. The waterpark is well kept.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Great place to stay with easy access to the waterpark.
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 1 night

    Parking is a bit of a challenge, had to make a few loops before I got a spot. Thought it was a bit pricey for the night.

    Staff was very friendly. Nice room and quiet. Great access to the waterpark. Short walk to Clifton Hill.

    Stayed in January 2024

  • Reviewed: December 18, 2023

    6.0
    We where very happy with the location and the staff was amazing at the hotel.
    • Leisure trip
    • Family with young children
    • Traditional Two Queen - Room Only
    • Stayed 2 nights
    • Submitted from a mobile device

    A microwave in the room would be nice for warming up baby food ,and maybe ice and vending machines on each floor.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Traditional Two Queen with 4 Waterpark Passes
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t worth the price

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Good option to visit Niagara with kids
    • Leisure trip
    • Family with young children
    • Traditional Two Queen - Room Only
    • Stayed 1 night

    The hotel is pretty old and in many places asks for a renovation. Open space areas are usually very noisy. No breakfast and even though they offer a discount in the diner nearby, the food there is just awful (to our taste). Finding a good place to have breakfast takes time and knowledge of the Niagara - be sure to plan this before your trip or it might impact your experience. Waterpark goes through repair or renovation at times - no announcement of that is issues by the hotel so also be sure to check that on your own. Parking within the hotel is not possible - you need to park at the waterpark parking, however they do about 50% discount ($40 per day for waterpark itself - crazy rates; $22 when you stay at the hotel). Still extremely overpriced.

    Location and waterpark package was a good value overall. We travel here often (4-5 times a year at least). Close to other Niagara attractions, a little far from the falls though. Rooms are big and waterpark connection rap is a great idea - very convenient. Closed areas within the hotel (near rooms, there are sections with sofas and one of them is used as an open cinema space) where kids can play or people can just relax is also a great idea overall - you can stay there during rains, snow, etc.

    Stayed in October 2023

  • Reviewed: December 11, 2023

    8.0
    Awesome
    • Leisure trip
    • Family with young children
    • Deluxe Family Bunk Bed Suite - Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    No shampoo and conditioner provided

    Close to the falls

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Worth it!
    • Leisure trip
    • Family with young children
    • Traditional Two Queen - Room Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely loved the family oriented setting of the hotel with the different courtyards that creates space for bonding and relaxation outside of your room. The staff was absolutely amazing, had a tiny situation but it was sorted right away which allowed us to continue enjoying our stay. Thank you Shannon, you're a rockstar👍👍.

    Stayed in December 2023

Showing 1 - 25

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