Can't think of anything!!

The location was brilliant, very spacious and clean and quiet. Had a lovely few days.cant

The location was very convenient and the ocean views were beautiful. The townhouse had everything our family needed to enjoy our stay.

Stayed in March 2024

the cost was twice what I was told it would be for 1 night!

it was well kept, clean except, the carpets were badly stained, and the coasters were mingy.

The privacy of the bedrooms

Stayed in October 2023

Not enough seating in living room for 4 adults.

Breakfast? Townhouse was well laid out. Beds were very comfortable! Clean and nicely furnished. Well located. Good view from upper bedroom and balcony

Stayed in October 2023

Overall nothing! It would be nice to have a couple more supplies in the kitchen such as spices and cooking oils. You’d have to bring everything. It is well stocked in dishes and utensils though.

This property was great for our needs. Each couple had its own private room and bath and it was 5 steps to the hot tub!!!

Stayed in October 2023

Minimal mugs/cups -2mugs 3 cups for 5 adults; minimal plates and bowls. Floor felt like it had been swept not vacuumed; lower deck had been swept but the dirt piled in a corner. Check in information was not sent until right at 4:00

Size, view, layout

Stayed in September 2023

N

Awesome location, right near the marina and our fishing charters

Stayed in September 2023

The oven was broken. We were told this on the day of our arrival. But provided a partial refund. Being warned was good as it helped us avoid lab what meals could be prepared at the property

The property was very clean and felt like a home from home

Stayed in September 2023

Very high cleaning charge

Very nice people managing the operation. Showed lots of consideration

Stayed in September 2023

Duplicate and communication. Excessive screening, uploading government ID required. The booking process was almost enough romane say, Forget it!!

View

Stayed in September 2023

Property starting to show its age, and could do with a refresh; leather (?) couch in living room area was very worn (brown colour worn right off on cushions and arms, which was, frankly, pretty shabby, and not something that would have happened over night), some walls were scuffed and in need of repaint, cream carpets needed a cleaning, bbq was non-functioning (we had planned a steak supper but fortunately checked the bbq before buying them, and ended up going out to a great restaurant instead!), and had to rummage around among several incomplete coffee makers squirrelled away in various closets in order to assemble one that would work. Minor faults in and of themselves, but combined suggest that property was not being maintained that regularly, or up to standards we would expect for the rental price (and the added cleaning fee). No A/C; fortunately we were there before the summer heat began and were quite comfortable, but that could have been a factor had we come later in the season. Property was in first tier in from highway, which was extremely busy and quite noisy at all hours; fortunately bedroom windows were on quiet side away from road and could be left open at night.

Location was very good for exploring Sooke and vicinity, linens were clean, beds comfortable (did not use hide-a-bed but others report very uncomfortable), resort grounds and setting very picturesque.

Stayed in June 2023

The door codes arrive too late by email. For example, I left for the office to find out what to do 5 minutes before my arrival time. No one was available at the office at the appointed time, and I didnt see the email with the detailed entry/door code instructions until 10 minutes later and after I had called the emergency numbers. I would have preferred to have the email arrive a few minutes earlier so that I would have known not to go to the office.

Stayed in July 2023

First of all, I asked for a early check in that was refused and when I arrived at 4:00 PM I must wait until 5:10 PM for the place be available. I booked for 7 people with one of the bedroom with two full beds and the place were only for six because both bedroom had only one queen bed each. I asked the reception and they have no option, transfering the problem to Booking.com way to make reservations. Therefore I had to spend C$ 90 buying an airbed... but the worst is that the frontdesk told me that someone would give a call, wich I am still waiting for.

Today I finally received a call from the resort management (Jennifer) and change my opinion, as I understood that it was a communication problem with Booking.com. Their offered their apology and that is enough for me!

Stayed in June 2023

No comforter for the sofa bed. Walking upstairs can be heard clearly downstairs. Checkout time is 10 am and late check out is not possible. Guests are asked to take out garbage upon checking out and the main garbage area is far from the unit. The worst is extra $170 USD fee

Two bedrooms plus a sofa bed.

Stayed in June 2023

minor comment, Netflix missing from main tv menu. ok in bedroom tv.

good location, lovely views, nice area, very comfortable, parking at door.

Stayed in June 2023

The only suggestion is that it would have been nice if the Kitchen was stalked with basic spices.

House had a nice cozy layout. Everything was super comfy and clean. I really enjoyed the hot tub. I also learned while I was there that bikes and SUP's are available. If I were staying longer I would have utilized those.

Stayed in April 2023

wish there were more areas to go for a walk

it was very hot everywhere for May…..30 degrees! the downstairs bedroom that we normally would never have used, was nice a cool. what a pleasant surprise

Stayed in May 2023

Pillow

Rice and good

Stayed in April 2023

Little bit further from coffee / food shops (couldn't walk easily). We had a car so not a big problem. Apartment over three floors: bedrooms on top and bottom with kitchen and lounge in the middle. Not great for kids who didn't want to sleep alone. Toilet not on this middle floor - had to walk up or downstairs to access one.

Very close to bike hire shop. Great size for us. Lovely balcony.

Stayed in April 2023

Some broken facilities

Not applicable

Stayed in March 2023

The sofa, which was a pull-out, was worn and very uncomfortable to sit on. All the pillows are very fluffy, with no choice for flatter ones, which gave me a sore neck. There was an unusual amount of snow just before we arrived. When all that snow started to melt, it slid off the roof and right into the entryway. No one came to clean a path for us and we could not find a shovel. For anyone who has difficulty with stairs, there is no bathroom on the main level. All units have stairs.

the condo was clean, the kitchen well equipped and it was close enough to where we wanted to be. When the coffee maker stopped working, they replaced it the same day.

Stayed in December 2022

The condo is pretty clean except the carpet is dirty and can smell dust mites. There isn't enough hot water for a family of three. Other than these two things, it was a good stay overall. Thank you.

Good place location near the Sooke basin, close to parks and close to cafe and shop.

Stayed in December 2022

needs a few more basic kitchen items, salt and pepper shakers, a few spices. it’s set up more like a hotel than a home stay

beautiful area, staff was very accommodating when our reservation through booking.com didn’t go through, even though we had a confirmation number! I suggest calling the property directly!

Stayed in November 2022