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1107 14th Street North, V0A1H0 Golden, Canada
August 15, 2016
눉The desk staff seemed like they were just dialing it in. Their idea of coffee in the lobby was dried crystals and hot water. Most of the guests who walked in the lobby in the morning expecting fresh brewed coffee, turned around and went to the nearby gas station or McDonalds to get the real deal. It seemed like the owner's family lived in a private area near the office. But unlike other owner occupied places we've stayed at, where the owners took real pride in their hotel and the comfort of the guests.... these family members acted like they couldn't care less. They were suppose to have a hot tub... I saw the door open to it on the last day, but it was covered with a foam thing of some kind and no one took the cover off for the guests to use. Frankly, it wasn't all that inviting. I .also heard one of the family members berating one of the cleaning ladies in front of guests. He was oblivious to the audience. But it was easy tot see that the young lady was mortified.During this exchange, he also told her that she ought to be able to clean the rooms he had assigned to her in her 4 hours allotted time. Which told me that he was using these ladies as "part time" staff, in order to avoid paying the benefits that full time should get. Not a very nice situation.
눇The cleaning ladies couldn't have been nicer. They went above and beyond to help out.
August 13, 2016
눉A little pricy! Would have liked a lighter blanket in room as a option.
August 13, 2016
눇Good for an stopover, inexpensive
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