18320 Stony Plain Road, T5S 1A7 Edmonton, Canada
#78 of 84 hotels in Edmonton
Guests' ChoiceBased on 283 hotel reviews
5.8Cleanliness
6.6
Comfort
6.6
Location
7.5
Facilities
6.3
Staff
7.5
Value for money
6.6
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 March 2024
Troy
CanadaLots of noise through closed windows. Back entrance was very dirty and someone always smoking there
Didn't eat it
Stayed in March 2024
Reviewed: 8 March 2024
Danielle
CanadaThe pool was freezing cold made it practically unusable. My hotel room had so much wear and tear. The only part of the hotel they have updated by the looks of it is the lobby.
The location was convenient
Stayed in March 2024
Reviewed: 28 February 2024
Mease
CanadaCleanliness, outdated
Location
Stayed in February 2024
Reviewed: 26 February 2024
Shelly
CanadaThe pool water was extremely dirty. When you can smell the chlorine that much indicates all of the bacteria in the water has reacted to the chemicals used for cleaning and it is no longer sanitary. Working in water treatment I have a very good understanding of why pools smell. It was so strong of a smell my nose was irritated for hours. Was going to find a different hotel because of this. It would do Wyndham good to hire one person to go around to all of their hotels just to do water treatment for the pools.
It was close to where I needed to be, clean parking lot
Stayed in February 2024
Reviewed: 24 February 2024
Loretta3880
CanadaBed r small
Stayed in January 2024
Reviewed: 20 February 2024
Shelley
Canadabeds and pillows are not comfy and the day we were checking out =, housekeeping kept knocking on our door and it was not even 11 am yet
rooms were roomy
Stayed in November 2023
Reviewed: 19 February 2024
Mckenzie
CanadaHot tub not working No early swim hours
Bed
Stayed in February 2024
Reviewed: 30 November 2023
Kendra
CanadaHow cold the pool area was, the amount of trash outside in the smoking area. Security outside would be nice the amount of drug deals witnessed was concerning. Updating the windows and frames in the rooms would be nice same with updating the hallways and washing the walls would be a great start. For the price it was okay but definitely wouldn't be my first choice again.
The updated entrance was nice and the staff were pleasant to deal with.
Stayed in November 2023
Reviewed: 15 November 2023
Joe
CanadaThe shower was absolutely the worst I’ve ever experienced. When I pulled the knob to turn the shower on it took a full 30 seconds to come on and the water pressure was a trickle when it did finally come on.
The dog park was amazing for my dog it was a great place where he could have a little bit of a run sheltered from the traffic. I just wish the poop bags would have been stocked up.
Stayed in November 2023
Reviewed: 11 November 2023
Kayla
CanadaNever could get the TV remote to work
The breakfast.
Stayed in October 2023
Reviewed: 10 November 2023
Konstantin
CanadaI do wish that the breakfast had a few more options
I enjoyed the location and convenience but of the location.
Stayed in November 2023
Reviewed: 1 November 2023
Evell
CanadaBarking dogs
Location
Stayed in October 2023
Reviewed: 11 October 2023
Sandor
CanadaThe air conditioning is on body high my sleep wasn’t good because of the noise of air conditioning end the bed
Stuff are very helpful end the swimming pool was good
Stayed in October 2023
Reviewed: 11 October 2023
Kempton
AustraliaPillows. Could not sleep on them.
Room was comfortable and clean. Breakfast that was provided was great. Great location to have access to West Edmonton Mall and to be able to drive north and west of the city.
Stayed in September 2023
Reviewed: 10 October 2023
Olena
UkraineAfter the room clean up service I occasionally found some strange things in strange places, like used coffee pods on the bathroom counter, and on the next day there was a dirty piece of cloth in the same place. During breakfasts it was impossible to get some yogurt for my baby. The staff said they'd run out of it, but then they managed to find just one yogurt cup. It felt like they were hiding it or something.
Stayed in October 2023
Reviewed: 5 October 2023
Ahmed
CanadaBreakfast. Room Service. Room was not cleaned .
Location is good.
Stayed in September 2023
Reviewed: 5 October 2023
Brittani
CanadaCould be a bit more cleaner.
The front desk staff was super friendly
Stayed in October 2023
Reviewed: 11 September 2023
Paulette
CanadaFridge froze everything Toilet paper holder bracket fell off 1st time you pulled on the toilet paper Didn't give me a breakfast voucher - staff gave me a hard time because I didn't have one. Had to go back and ask front desk for next days voucher
3 pillows on the bed!
Stayed in September 2023
Reviewed: 8 September 2023
Kane
CanadaThe breakfast was good.
Stayed in August 2023
Reviewed: 8 September 2023
Darrell
CanadaWalls little thin and hallway noise
Price
Stayed in August 2023
Reviewed: 23 August 2023
Nicole
CanadaCheck out is at 11, do not disturb sign was on the door and house keeping came at 9 to see of we left yet
Close to everything we needed
Stayed in August 2023
Reviewed: 20 August 2023
Shauna
CanadaOther peoples children were not respecting pool rules and staff were not enforcing the rules. As an adult it makes it hard to enjoy the pool. Lots of smokers outside the building all the time and rift raft clientele. Wifi is awful. It doesn’t stay on automatically. Had to keep signing on and sometimes it didn’t work. Not a secure network. We burned through a lot of personal GB’s/data as we often didn’t pay attention to the fact the wifi was not connected.
The suite we were in was perfect for what I was looking for. Almost like having 2 rooms as both sides had a bathroom each, and a tv each. Convenient location. Payment options are flexible. KOHO card accepted
Stayed in August 2023
Reviewed: 13 August 2023
Mahmmud
CanadaThere was a big lineup for breakfast. The room is small.
The location is perfect
Stayed in August 2023
Reviewed: 11 August 2023
William
CanadaSeems like homeless people hanging around the front doors and lots of rez kids.
The pool was great.
Stayed in August 2023
Rome, Italy
Indianapolis, USA
Telč, Czech Republic
Playa del Carmen, Mexico
Ortona, Italy
Moab, USA
George Town, Malaysia
Sella Nevea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content