The parking, while affordable, was a bit confusing and not having any temporary parking option to check in (because the street is now closed to traffic) was difficult if you don't know the area or streets. I wish they had explained a little bit better and given more info about how to check out and why a deposit was needed. I also purposely got a room with a spa tub and was incredibly disappointed to find that the jets in the tub didn't actually work, so it was just a slightly larger tub. And worse, the water was no more than lukewarm at any given time and fluctuated between very cold and lukewarm, so the bath situation was a disaster.

I liked that it was affordable cleaning and had parking options available

Stayed in April 2024

No closet or hangers to hang clothes. Extremely noisy til after 1am from the bar across the street at night. Thin walls. I could hear my neighbor snoring

Location

Stayed in April 2024

In-room tea making could be improved. No one enjoys powdered Coffeemate in their tea, and 4-5 packets of sugar isn't enough for even two people for one cup each.

The central location was a game changer for our mini-vacation. If that weren't enough, we had a view of the water, comfy reading chairs, and a working fireplace? We were able to do all the sightseeing we could want, walk to our choice of pubs in the evening, or take tea two doors over at Murchie's, yet come back to our room and relax with a good book. This may be our new favorite stay in Victoria to date.

Stayed in April 2024

Very small room. It was essentially a bed and a bathroom, but that was fine since we spent most of our time out and about. It was a bit strange having the sink located in the main room and not having one in the bathroom but it wasn't a big deal overall.

It was a unique and cozy room. The building itself was very old but had a bit of a charm

Stayed in April 2024

There was no table and (normal) chair in the room. Not sure I have ever experienced this before in any hotel or motel. Very difficult to work or eat or do anything. Also, this wasn't a big issue, but the building was continually creaking (audible at night), which should be investigated.

Great location. Clean and comfortable. Quiet.

Stayed in March 2024

The mattress.

Nice location

Stayed in March 2024

No free parking for guest.

Cosy living space, coming with all the basic necessity and a stove. In the middle of downtown, walking distance to anywhere.

Stayed in March 2024

it was quite cold, though we then managed to get a portable heater, but would be nice to have better heating

the size of the room is great, the bath tub is nice, good location very convenient

Stayed in February 2024

We didn't get daily housekeeping, and we were not advised about this.

Location was great. Parking off site was very inconvenient.

Stayed in February 2024

Staff could be more welcoming, the bathtub needs to be replaced

Location, view, fireplace, the older feel of the building

Stayed in February 2024

The layout of the 2 beds - we both couldn’t watch tv at the same time. It was also extremely loud until almost 1:30 so I do not suggest staying if you’re looking for a quiet place.

Very convenient space if you’re looking for a fun night. Close to the waterfront and all the bars/shops

Stayed in February 2024

Room was quite large and came with a kitchen (no cutlery or plates) fridge was on the floor by the window. No heat in the room. The night staff were quick to find me a portable heater and extra blanket. Jetted tub was a lovely feature but the jets have not been properly maintained. Had no hot water for my shower

Location on Government Street was perfect for shops and restaurants

Stayed in January 2024

Parking was extremely inconvenient with construction works and having to carry luggage quite a distance. I wouldn’t book again till works are complete. Good location otherwise.

Stayed in January 2024

Maaaaybe the parking lot system can be a bit better. I understand that there's not much to be done but it is a bit odd that it is 2 blocks away, and you need a card to get in most of the time, and then you have to give the card back right away.

The location for the price is great. Honestly this is one of those places that you are booking just because of how convenient it is, you have to be realistic and understand that you are not staying a the Ritz Carlton but we had a great sleep and the staff was kind and helpful. I do have to mention that we had the luck to stay on the 4th floor because there is a bar attached to the hotel, and I can see how if you stay maybe don't the first floor, you'd be disturbed by what's going on there.

Stayed in January 2024

rooms bit narrow

the location of this hotel was our first choice, the room we had this time facing inside was too narrow for the 2 queen beds

Stayed in September 2023

Comfy spacious room with old world charm. Great location, walking distance to everything and bars/restaurants close at hand. Staff are friendly and helpful.

Stayed in October 2023

Very noisy until 1 am because of the music from the adjacent bar.

Location, cleanliness

Stayed in October 2023

No electrical plugs due to construction

Location for Royal Victoria Marathon

Stayed in October 2023

Decor was old and tired

Location

Stayed in September 2023

No parking, no pool/jakuzi. No kitchen for breakfast

Easy to move around in downtown

Stayed in September 2023

When I arrived I noticed that the hotel was sandwiched in between two lively bars, but thankfully I didn't hear a thing and slept well. The room was dated but satisfactory for my needs!

Stayed in September 2023

The bathroom was separated by glass sliding doors so if the light was turned on it shone directly on the bed - not great for sleeping.

The location was excellent and the room, though toward the functional end of the scale, was comfortable.

Stayed in September 2023

Parking that was mentioned previously. Other than that everything was good.

The location was great in the middle of the downtown. With that said, parking is not available on-site. The hotel will direct you to two parking lots that are available in the area. It would be better to know this before booking but it wasn't too big of a deal. Rooms are standard and could be a bit more affordable but it is downtown and understandable at the end.

Stayed in September 2023

The elevator was really small, and the television only got a channel with rerun Toronto Blue Jays games.

The location was great. Plenty of soft fluffy pillows.

Stayed in August 2023