118 Yorkville Avenue, M5R 1C2 Toronto, Canada
#1 of 108 hotels in Toronto
Guests' ChoiceBased on 206 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.6
Staff
9.7
Value for money
8.6
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 9, 2024
Sanae
JapanFood at room service was mediocre.
Fabulous hotel with friendly service from doorman, room service and frontdesk. Everytime we come back, we feel warmly welcomed. Concierge service is prompt and attentive. They are top-notch. We are happy with stay.
Stayed in March 2024
Reviewed: March 4, 2024
Nicholas
CanadaFriendly staff and location
Stayed in March 2024
Reviewed: February 4, 2024
Jim
CanadaN/A
Location
Stayed in February 2024
Reviewed: January 2, 2024
Manfred
CanadaOnly stayed one night and frankly everything was wonderful. No improvements to suggest.
The suite was fabulous. Loved the heated floor in the bathroom. Nice selection of coffees. Complimentary artisan chocolates were a nice touch. Appreciated turn down service and complimentary bottle of wine that was offered upon checking-in. All staff were courteous. Enjoyed a bottle of wine recommended by the sommelier in the lounge One Restaurant. Returned later in the evening for dinner. Meals were excellent. The hotel's location is near Casa Loma where we took in the Holiday Lights.
Stayed in December 2023
Reviewed: December 8, 2023
Cindy
CanadaNone
Located right in Yorkville, it was perfect for exploring restaurants and shops nearby. Very convenient and is walking distance. The lovely people at Hazelton exceeded my expectations. Always welcoming and friendly from the doorman to concierge - 10/10. The room was exceptionally clean all the time and bathroom was very spacious. There were always clean towels and fresh robes! Housekeeping kept everything clean and organized. This was a wonderful experience at Hazelton and made my birthday weekend even more special.
Stayed in December 2023
Reviewed: November 20, 2023
Christopher
United States of AmericaRoom safe didn’t work. It wasn’t an issue though, we didn’t bring the Crown Jewels. Construction noise in the early morning, but we had been duly forewarned of this issue.
The hotel experience was delightful, from the doormen to turn down service (complete with ice!),to the concierge,Ronaldo . Meals at ONE, were all outstanding. The whole neighborhood was lovely with many boutiques and restaurants. Transit & museums nearby. Our first Toronto visit, but not the last.
Stayed in November 2023
Reviewed: November 19, 2023
Ali
CanadaRoom was fantastic. We were upgraded to the luxury king room. All the staff were exceptional from the concierge, valet, house keeping. Exceptional hotel and experience.
Stayed in November 2023
Reviewed: November 16, 2023
Colleen
United States of AmericaThe spa, staff, service, and food were outstanding!
Stayed in November 2023
Reviewed: November 4, 2023
Jk_on_the_radio
United KingdomLeaving.... .
Lovely welcome from the moment of arrival. The Team knew my name straight away and did not forget. Made it a home. Michael was very welcoming and developed a great rappore. Room service was prompt and polite. Housekeeping immaculate. Gorgeous breakfast. The bathroom has to be one of the best. Treat yourself and sneak away here. So central, so discreet. A faboulous bed and bed linen, the pinnacle of comfort. Some really nice extra subtle touches - the Team who put so much creativity, thought and effort into this experience deserve all their rewards. Be proud.
Stayed in October 2023
Reviewed: October 30, 2023
Lisa
CanadaNothing
Staff are extremely professional, super friendly and helpful. Always enjoy chatting with them all
Stayed in October 2023
Reviewed: October 14, 2023
Wendy
United States of AmericaOutstanding we would 100% go back
Stayed in October 2023
Reviewed: October 4, 2023
Marie
IrelandNothing other than the noisy guest.
The staff and manager are exceptional, there was a noise issue with another guest. This was dealt with quickly and politely. The reaction of the hotel staff was very impressive. The concierges Tony and Robert were so helpful as was the doorman Michael. The hotel is located in a very area of Toronto close to nice restaurants and shopping.
Stayed in September 2023
Reviewed: October 3, 2023
Antonio
GermanyLocation is perfect. Service was great.
Stayed in October 2023
Reviewed: September 10, 2023
Julie
United States of AmericaThe breakfast was good and we liked the location.
Stayed in August 2023
Reviewed: September 10, 2023
Sophie
BelgiumBreakfast a little expensive if you prefer small continental style breakfast. Lots of great coffee places around the hotel.
Impeccable service and location. Beautiful rooms. Easy valet parking.
Stayed in August 2023
Reviewed: September 1, 2023
Muhammad
United KingdomWe did have issue with child bed on 1st day of our arrival but it was sorted pretty quickly
The place is expensive, but is definitely worth it. The best part of the stay, STAFF - the most polite, friendly and helpful staff I have encountered, and I have stayed at many up market hotels / resorts. Every staff greeted my 4-year-old well, she got plenty of toys to play with. The trips arranged by the hotel were fabulous. Room always clean after house keeping visit, corridors were always tidy and fresh. The food at One Restaurant is really expensive, but I dont think people will get cheaper food in close proximity. Even uber eat can be expensive. However, fish course such as Salmon & Scallops were delicious.
Stayed in August 2023
Reviewed: August 31, 2023
Neil
United States of AmericaSophisticated boutique environment.
Stayed in August 2023
Reviewed: August 29, 2023
Nowghani
United Arab EmiratesThe hotel is located near a subway station which makes all of Downtown accessible. They book all dinner reservations, including at local walk-in only restaurants. The spa was phenomenal. One of the best hotel gyms I've seen Attention to detail!
Stayed in August 2023
Reviewed: August 23, 2023
Henry
CanadaBreakfast and staff are great. Expensive of course.
Stayed in August 2023
Reviewed: August 22, 2023
Kenneth
United States of AmericaHousekeeping was sometimes inconsistent; ie we only had one light cleaning Thursday (8/17) with no night/turndown service. But that’s a minor nitpick.
Practically everything was exceptional for our first time to Toronto!
Stayed in August 2023
Reviewed: August 16, 2023
Pierre
LebanonThe food, the staff, the accommodations, everything and everyone was top notch. Highly recommended. One of the nicest hotels I‘ve stayed in.
Stayed in July 2023
Reviewed: August 14, 2023
Mosi
United States of AmericaLow level rooms that are street facing can be noisy at night
Stayed in August 2023
Reviewed: August 14, 2023
Victoria
CanadaFound it a little loud from the street noise
Service was excellent
Stayed in August 2023
Reviewed: August 8, 2023
Matieu
CanadaNothing.
Best hotel I've ever been to.
Stayed in August 2023
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