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  5. Reviews of The Hazelton Hotel

Reviews of The Hazelton Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

118 Yorkville Avenue, M5R 1C2 Toronto, Canada

#1 of 108 hotels in Toronto

Guests' Choice

Review Score

Based on 206 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 9, 2024

    10
    Totally cozy stay and makes us return again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Food at room service was mediocre.

    Fabulous hotel with friendly service from doorman, room service and frontdesk. Everytime we come back, we feel warmly welcomed. Concierge service is prompt and attentive. They are top-notch. We are happy with stay.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff and location

    Stayed in March 2024

  • Reviewed: February 4, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Accessible Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location

    Stayed in February 2024

  • Reviewed: January 2, 2024

    10
    Hazelton staff made us feel welcomed; regret not staying another night.
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 1 night

    Only stayed one night and frankly everything was wonderful. No improvements to suggest.

    The suite was fabulous. Loved the heated floor in the bathroom. Nice selection of coffees. Complimentary artisan chocolates were a nice touch. Appreciated turn down service and complimentary bottle of wine that was offered upon checking-in. All staff were courteous. Enjoyed a bottle of wine recommended by the sommelier in the lounge One Restaurant. Returned later in the evening for dinner. Meals were excellent. The hotel's location is near Casa Loma where we took in the Holiday Lights.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    10
    A beautiful place for a relaxing getaway
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Located right in Yorkville, it was perfect for exploring restaurants and shops nearby. Very convenient and is walking distance. The lovely people at Hazelton exceeded my expectations. Always welcoming and friendly from the doorman to concierge - 10/10. The room was exceptionally clean all the time and bathroom was very spacious. There were always clean towels and fresh robes! Housekeeping kept everything clean and organized. This was a wonderful experience at Hazelton and made my birthday weekend even more special.

    Stayed in December 2023

  • Reviewed: November 20, 2023

    10
    Our first visit to Toronto was a delight, and we are looking forward to our next stay at the Hzltn.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Room safe didn’t work. It wasn’t an issue though, we didn’t bring the Crown Jewels. Construction noise in the early morning, but we had been duly forewarned of this issue.

    The hotel experience was delightful, from the doormen to turn down service (complete with ice!),to the concierge,Ronaldo . Meals at ONE, were all outstanding. The whole neighborhood was lovely with many boutiques and restaurants. Transit & museums nearby. Our first Toronto visit, but not the last.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    10
    Room was fantastic. We were upgraded to the luxury king room. All the staff were exceptional from the concierge, valet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was fantastic. We were upgraded to the luxury king room. All the staff were exceptional from the concierge, valet, house keeping. Exceptional hotel and experience.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    10
    I would come here as many times as I could!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The spa, staff, service, and food were outstanding!

    Stayed in November 2023

  • Reviewed: November 4, 2023

    10
    Comfortable, tranquil, elegant, discreet with a wonderful welcome and location.
    • Leisure trip
    • Solo traveler
    • Luxury King Room
    • Stayed 4 nights

    Leaving.... .

    Lovely welcome from the moment of arrival. The Team knew my name straight away and did not forget. Made it a home. Michael was very welcoming and developed a great rappore. Room service was prompt and polite. Housekeeping immaculate. Gorgeous breakfast. The bathroom has to be one of the best. Treat yourself and sneak away here. So central, so discreet. A faboulous bed and bed linen, the pinnacle of comfort. Some really nice extra subtle touches - the Team who put so much creativity, thought and effort into this experience deserve all their rewards. Be proud.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    10
    Amazing as always, it’s our favourite hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staff are extremely professional, super friendly and helpful. Always enjoy chatting with them all

    Stayed in October 2023

  • Reviewed: October 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Outstanding we would 100% go back

    Stayed in October 2023

  • Reviewed: October 4, 2023

    10
    A nice short city break in a luxury hotel.
    • Leisure trip
    • Family with young children
    • Luxury Queen Room with Two Queen Beds
    • Stayed 4 nights

    Nothing other than the noisy guest.

    The staff and manager are exceptional, there was a noise issue with another guest. This was dealt with quickly and politely. The reaction of the hotel staff was very impressive. The concierges Tony and Robert were so helpful as was the doorman Michael. The hotel is located in a very area of Toronto close to nice restaurants and shopping.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    10
    Perfect stay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    Location is perfect. Service was great.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    10
    We loved the location and the hotel food was excellent.
    • Leisure trip
    • Couple
    • Luxury King Room
    • Stayed 4 nights

    The breakfast was good and we liked the location.

    Stayed in August 2023

  • Reviewed: September 10, 2023

    10
    They made our stay unforgettable. Real attention to detail. Great location and restaurant.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast a little expensive if you prefer small continental style breakfast. Lots of great coffee places around the hotel.

    Impeccable service and location. Beautiful rooms. Easy valet parking.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    9.0
    In short, we loved the stay, and sure will come back again
    • Business trip
    • Family with young children
    • Executive Suite
    • Stayed 5 nights

    We did have issue with child bed on 1st day of our arrival but it was sorted pretty quickly

    The place is expensive, but is definitely worth it. The best part of the stay, STAFF - the most polite, friendly and helpful staff I have encountered, and I have stayed at many up market hotels / resorts. Every staff greeted my 4-year-old well, she got plenty of toys to play with. The trips arranged by the hotel were fabulous. Room always clean after house keeping visit, corridors were always tidy and fresh. The food at One Restaurant is really expensive, but I dont think people will get cheaper food in close proximity. Even uber eat can be expensive. However, fish course such as Salmon & Scallops were delicious.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Luxury Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Sophisticated boutique environment.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury King Room
    • Stayed 2 nights

    The hotel is located near a subway station which makes all of Downtown accessible. They book all dinner reservations, including at local walk-in only restaurants. The spa was phenomenal. One of the best hotel gyms I've seen Attention to detail!

    Stayed in August 2023

  • Reviewed: August 23, 2023

    9.0
    Really good!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Breakfast and staff are great. Expensive of course.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    10
    Matches with 5 star Forbes status!
    • Leisure trip
    • Family with young children
    • Luxury King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Housekeeping was sometimes inconsistent; ie we only had one light cleaning Thursday (8/17) with no night/turndown service. But that’s a minor nitpick.

    Practically everything was exceptional for our first time to Toronto!

    Stayed in August 2023

  • Reviewed: August 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Luxury King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The food, the staff, the accommodations, everything and everyone was top notch. Highly recommended. One of the nicest hotels I‘ve stayed in.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Low level rooms that are street facing can be noisy at night

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Found it a little loud from the street noise

    Service was excellent

    Stayed in August 2023

  • Reviewed: August 8, 2023

    10
    FANTASTIC.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Best hotel I've ever been to.

    Stayed in August 2023

Showing 1 - 25

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