1 Harbour Square, M5J 1A6 Toronto, Canada
#66 of 109 hotels in Toronto
Guests' ChoiceBased on 1772 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
8.0
Staff
8.6
Value for money
7.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 9, 2024
Simpson
CanadaVery poor Wi-Fi in the room.
Location
Stayed in March 2024
Reviewed: April 5, 2024
Nadiia
UkraineThere was no soundproofing in room and we can hear all the noise from another rooms.
The hotel is located in good location. Also there is super friendly and nice staff. We were able to check in before actual check in time and the room was crystal clean. There was no soundproofing in room and we can hear all the noise from another rooms.
Stayed in April 2024
Reviewed: March 31, 2024
Anita
United States of AmericaStaff members were excellent … particularly restaurant staff.
Stayed in March 2024
Reviewed: March 31, 2024
Oleksandr
Canadaold building. bath tub looks old and worn.
view of the lake.
Stayed in March 2024
Reviewed: March 26, 2024
Charron
CanadaNo microwave in the room which would have facilitated our stay because we were
Very clean room with comfortable bed and pillows, refrigerator in the room was perfect and restaurant in hotel was very practical.
Stayed in March 2024
Reviewed: March 24, 2024
Shomphe
CanadaThe room really needs an update. Carpeting and couch especially
The Staff were great, especially at breakfast!!
Stayed in March 2024
Reviewed: March 24, 2024
Sandra
CanadaWe were celebrating my husband's birthday and the hotel upgraded our room and gave us a bottle of wine and dessert to enjoy. Thank you so much for making our stay so enjoyable! The staff were exceptional from valet, checkin and restaurant staff...you guys were fantastic!
Stayed in March 2024
Reviewed: March 20, 2024
Jamie
United States of AmericaThat we weren’t told about a “furrie” convention that would be taking place!
Very good location, enjoyed being on the harbor, the staff were very professional & knowledgeable
Stayed in March 2024
Reviewed: March 19, 2024
Alice
CanadaGood view, convenient room location, lovely staff. Travelling around the hotel felt very smooth, and there were very little issues or concerns as staff cleared them up pretty quickly for us. Overall a great experience
Stayed in March 2024
Reviewed: March 13, 2024
Amy
United States of AmericaMore hangers in closet More written information rather than relying on internet Availability of newspapers More items for sale in shop More coffee supplies in room More towels, Supply 1-2 bathrobes. More bathroom supplies, eg shower cap, bar soap. Written menus in room.
Staff were helpful and friendly
Stayed in March 2024
Reviewed: March 11, 2024
Ali
GhanaWelcoming attitude of staffs. Very professional. Very respectful.
Stayed in March 2024
Reviewed: February 29, 2024
Frequentflyers
CanadaThe frontdesk staff doubled charged us for an extra night. Be wary of that! The lack of chairs in the room. We ordered dinner and breakfast in the room because we were extremely jetlagged. But couldn't be comfortable for seating meals because there is only ONE chair available. We had to have our dinner plates on the bed. Yikes! Too many lights - that globe diamond standing lamp was unnecessary! Not practical.
Breakfast was excellent. The team at the breakfast worked very hard to make the start of the day meal exceptional. Kudos to all the staff at the Mizzen bistro. The room was cleaned very well and extremely comfortable
Stayed in February 2024
Reviewed: February 26, 2024
Rafeeza
CanadaWhat stood out to me was the level of customer service. Their attentiveness and respect for their customer was excellent.
Stayed in February 2024
Reviewed: February 19, 2024
Chad
Canada$60 valet parking that you must pay to park onsite. I was not made aware of this at time of booking.
Central location made it easy to get around by walking or by Uber
Stayed in February 2024
Reviewed: February 5, 2024
Roch
CanadaThe size of the room for the price. Would expect a sofa with coffee table.
The location and proximity to the Scotiabank bank arena.
Stayed in February 2024
Reviewed: January 23, 2024
Aimee
CanadaThe glass topped tables.
Very close to Scotiabank arena where i attended an event
Stayed in January 2024
Reviewed: January 19, 2024
Christine
CanadaThe pool was freezing cold, and I booked the room specifically to take my grandchildren swimming. The room itself was average at best, but comfortable enough and clean.
Loved the water view, watching planes land and the sunrise... beautiful!
Stayed in January 2024
Reviewed: January 15, 2024
Sulaiman
United States of AmericaThe cost of the breakfast
The breakfast was superb! But damn expensive
Stayed in January 2024
Reviewed: January 14, 2024
Christine
CanadaLocation and staff
Stayed in December 2023
Reviewed: January 12, 2024
Susan
United KingdomRoom had excellent views of Lake Ontario, very comfortable good facilities and able to come and go as you please, free bottled water which is a great idea. Would stay again excellent location. Clean and tidy.
Stayed in December 2023
Reviewed: January 8, 2024
Anna
CanadaOur room was not cleaned. I had to ask everyday for someone to come and bring us towels and other things we needed. Very disappointed !!!
The room was really nice, the location amazing, staff very kind
Stayed in January 2024
Reviewed: January 3, 2024
Jessica
CanadaRoom was not ready on time. Vouchers were provided but unable to use.
Excellent location. Beautiful landscape.
Stayed in December 2023
Reviewed: December 29, 2023
Robert
Canadaloved our stay , room & facilities
Stayed in December 2023
Reviewed: December 27, 2023
Olajumoke
CanadaIt was very clean, quite and the beds were super comfortable
Stayed in December 2023
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