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90 Bloor Street East, M4W 1A7 Toronto, Canada
24 May 2016
23 May 2016
눉It was the first time ever we tried Marriott... Such a disappointment for us! Upon check in, no smile and absolutely no information (losing an upselling opportunity as we would have tried the restaurant if the receptionist had introduced it to us). We did not know where to go and took an elevator by chance. We almost had to do the tour of the hotel floor as the panels indicate our room in the wrong direction. Not very convenient with the luggage. In the room, there was only one bathrobe for two, the shower gel was probably the one used by the previous guest (almost empty). When we woke up we found a paper on the floor, and realised that was our invoice (not even in an envelop) which has been thrown under our door during the night... We felt really not welcome from the beginning to the end. To finish, the guest service attendant advises us to use a limo to go to the airport. We have asked if it would be possible for us to pay by card and have received a positive answer. However when we arrived at the airport we found out the driver didn't want to use the card machine as it was May long weekend and the banks were closed until Tuesday... He wanted to take a cardprint of our payment card. He then understood that we would not agree and eventually used the card machine (after he told us he did not have one...). The very untrustworthy driver recommended by the hotel was the cherry on the cake.
눇Comfortable bed, very convenient safe, comfortable rolling chair
15 May 2016
눉I could have used more signs providing direction to the location of parking elevators.
눇This hotel is in excellent location with main attractions easily accessible by car, or using a subway. A few of the best coffee shops are right across the road, which was great in the morning. I was pleasantly surprised finding the room design to be tasteful and thoughtful. The arrangement of toilettroes in the bathroom was quite nice. Staff was welcoming and helpful. Laundry service was exceptional.
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