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1128 West Hastings Street , V6E 4R5 Vancouver, Canada
3 January 2016
눉We booked a king room with harbour view. We checked in and the guy at the front desk had us in a room on the 7th floor. I was told upon calling to confirm booking we would be on concierge floor 22nd or higher.. So he switched us to the 24th floor .. When we got to the room in had two double beds so i asked ro be moved to a king room ..We were then switched to a king city view room and still charged for the harbour view room which of course cost more.. We also checked in late around 8pm.. I did not realize that this hotel also has maid service in the pm and someone would be coming to check the room..I have anxiety issues and smoke marijuana to help relax..so after a day of travelling and vancouver traffic when we got to the room we rolled one up and went to take our dog for a walk and have a smoke.. Upon waking in the morning we found a bill for an extra 300.00 for smoking in the room ! Absolutly ubsurd someone came in the room and saw the stem and some weed trimmings took pictures and tried to say we were smoking in the room. I feel like my privacy was invaded. It was an overpriced horrible experience. Would most likely not stay here again.
눇The bed was very comfy once we finally got into a room with a king size bed.
21 December 2015
눉Charges for parking,
눇Clean and neat place, good staff, valae person was very helpful.
31 December 2015
눉There is no boiler in the room.
눇The view from the room is awesome.
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