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Reviews of Alpha-Palmiers by Fassbind This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rue du Petit-Chêne 32, Lausanne Center, 1003 Lausanne, Switzerland

#24 of 38 hotels in Lausanne

Guests' Choice

Review Score

Based on 606 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 1 - 25

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double or Twin Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    No Air con in room 2 sgl beds pushed together, kept parting. Bar staff not overly friendly

    Location was fantastic

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Nice city hotel with great location
    • Leisure trip
    • Solo traveler
    • Single Room with City View
    • Stayed 1 night

    The room was big. Bed was comfortable. The bathroom was good. Nice view of the lake from the room. Great location, just minutes away from Lausanne train station.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Location, comfortable rooms

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    one person in room charged me double city tax

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Excellent location, excellent service and excellent value.
    • Business trip
    • Group
    • Single Room with City View
    • Stayed 4 nights

    The smoking area right outside the front door was bothersome. Perhaps that can be moved further away?

    The room layout and cleanliness were excellent, especially the dual balconies. Your hotel may have also had the best muesli I've ever had!

    Stayed in March 2024

  • Reviewed: February 19, 2024

    8.0
    Classy
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Few steps from train station and all public transportation, classy and spacious rooms, nice staff, beautiful view from the window

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    central perk
    • Leisure trip
    • Solo traveler
    • Single Room with City View
    • Stayed 2 nights

    Excellent Location and friendly service

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Overpriced

    Heart of town, great location and view

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed is not so comfortable. No door to bathroom, even in family rool

    Location. Staf. Room size is good. Renovated and fresh. Price/value

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    We enjoyed a short stay in Lausanne, I would definitely stay at this hotel again. Just wouldn’t use the restaurant. Unfo
    • Leisure trip
    • Family with young children
    • Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was average, for the price. They ran out of bread/rolls/pastries. There was limited hot food available. Compared to the other buffet breakfasts we had while travelling around Europe this was the worst.

    The rooms were spacious. The location was ideal.

    Stayed in December 2023

  • Reviewed: February 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double or Twin Room with City View
    • Stayed 1 night

    our room was not ready upon arrival and as compensation we were given a room of a better standard. large, clean room, comfortable beds

    Stayed in December 2023

  • Reviewed: February 8, 2024

    8.0
    I liked that the location was close to the train station and the room was clean.
    • Leisure trip
    • Solo traveler
    • Single Room with City View
    • Stayed 2 nights

    I could not find a steam room.

    The location was close to the train station and the room was clean.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Beautiful and big room
    • Business trip
    • Solo traveler
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    You need to walk so long to the room on the other side and on top it was a used one. So return and ask for another was annoying.

    Very clean and beautiful. Nice staff and restaurants down are very delicious.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is comfortable and situated in an excellent part of Lausanne. Rooms are modern, nice and clean.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    9.0
    We enjoyed staying and would definitely recommend it to friends and family.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with City View
    • Stayed 2 nights

    The hotel is beautiful and in a good location near the train station. The staff were very helpful. We loved the plants around the hotel.

    Stayed in December 2023

  • Reviewed: January 31, 2024

    8.0
    Great location in a fun, trendy hotel.
    • Leisure trip
    • Solo traveler
    • Single Room with City View
    • Stayed 1 night

    Music in the fitness room was too loud.

    Nice layout of the rooms. Good use of space and light. Sauna was great. Quiet room even though the locations was in a busy area.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    There are a few aspects that left me feeling somewhat disappointed during my stay. One notable issue was the inconsistency regarding room views. Despite the description suggesting terrace views for all rooms, some were unfortunately lacking this feature. This discrepancy between expectation and reality was disappointing, especially for those who had specifically chosen the hotel for its promised scenic vistas. Another aspect that detracted from the overall experience was the lack of privacy in the showers. The design of the bathrooms seemed to prioritize aesthetics over functionality, with limited partitioning or soundproofing. This lack of privacy may prove uncomfortable for guests who value discretion and seclusion.

    Nestled in the heart of Lausanne is a hidden gem waiting to be discovered. From the moment you step inside, you're greeted with an atmosphere of warmth and hospitality that sets the tone for an unforgettable stay. One of the standout features of this hotel is its unbeatable location. Just steps away from the city's top attractions, renowned restaurants, and vibrant nightlife. Whether you're here for business or leisure, you'll find everything you need right at your doorstep. Upon entering the hotel, it's immediately evident that careful attention has been paid to every detail of the renovation and design. The interiors are chic and modern, blending seamlessly with touches of local charm. Stylish furnishings and subtle lighting create an ambiance that is both inviting and sophisticated.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    it was okay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    the woman at check in could have been nicer. She sneered at us when we said we would go to breakfast at Starbucks instead of your restuarant.

    location was good

    Stayed in January 2024

  • Reviewed: January 9, 2024

    7.0
    Fine
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The room didn’t feel super cozy because of the minimalism but wasn’t bad. Both receptionists that attended us clearly didn’t want to be there… the first one (we arrived at 2:30pm and the rooms are given at 3pm) was kind of rude and without any interest. We went to visit the city and left the luggage there and took the metro. So she didn’t tell us that the hotel give us a pass for the metro so we payed and in the afternoon when we came back to our room, the receptionist of the afternoon gave us the passes but that was useless because we already paid. The hotel is fine but the staff…

    The location is near the main train station and the “old streets” so everything is near. The room was big but a little minimal.

    Stayed in December 2023

  • Reviewed: January 8, 2024

    9.0
    Great modern hotel in the city centre
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Very modern and cosy hotel

    Stayed in December 2023

  • Reviewed: January 6, 2024

    8.0
    Overall this stay is fine
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Please expect no door to the bathroom, just a curtain. At the sink area, there is a blind where you can open and you can see the bedroom from the toilet. As such, it can be noisy when someone is in the shower or using the sink. The sofa bed was not converted when we check in. We waited for the housekeeping staff to complete the setup.

    We stayed in the family room. Newly upgraded with Japandi style and so much different from the photos shown in booking.com. The photos for the room is before upgrade.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    9.0
    Great Stay at Alpha Palmier in Dec 2023
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 2 nights

    Nothing that I can think of.

    Location is excellent. It's very close to the Lausanne main station. A few restaurants can be found nearby. Lots of options on fast food too. There is also groceries shop nearby (inside the train station). Room size is enough for 2 adults. Very friendly and helpful staff at check in and at the restaurant where we had our breakfast.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room key didn’t work several times during our stay.

    Nice location, close to the train station. Clean, nice and friendly staff.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    While the hotel is really good value for money, the parking is a bit too pricy.

    Vary spacious room. Excellent bathroom.

    Stayed in January 2024

Showing 1 - 25

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