Via Tinus 7, 7500 St. Moritz, Switzerland
#66 of 157 hotels in St. Moritz
Guests' ChoiceBased on 351 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.0
Staff
8.7
Value for money
7.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 10, 2024
George
IrelandRoom was small and socket access difficult if using converter socket
Food was superb
Stayed in April 2024
Reviewed: March 21, 2024
Assel
SwitzerlandGood location
Stayed in March 2024
Reviewed: February 6, 2024
Юлиана
Russiasmall room
the breakfast was good, I liked the location also
Stayed in February 2024
Reviewed: January 6, 2024
Dave
Singaporeroom design is outdated
Staff. exceptionally helpful and courteous.
Stayed in January 2024
Reviewed: December 15, 2023
Sureeporn
ThailandBreakfast was really good.
Stayed in December 2023
Reviewed: October 19, 2023
Pedro
PortugalHotel feels old and dated in common areas. Check in procedure could be improved to be faster
Good breakfast. Excelent restaurant. Good size room and nice bathroom.
Stayed in October 2023
Reviewed: October 16, 2023
Lindsay
AustraliaSmall room
Location and Breakfast
Stayed in September 2023
Reviewed: October 11, 2023
Yuliya
United States of AmericaI had to ask to turn on hearing and had to use external heater that made noise.
Location
Stayed in October 2023
Reviewed: October 10, 2023
Noel
AustraliaThe pillows
It was in a good location and restaurant food was great The cards for the chair lift access gave us a free travel up to the top of the world in St Moritz
Stayed in October 2023
Reviewed: October 3, 2023
Bhavesh
United KingdomAt breakfast, suggest 1 more staff to support volume of guests.
Excellent room size and location on hill. Staff were great and really helpful. Generally clean and quite modern which was good. Good restaurant downstairs.
Stayed in September 2023
Reviewed: October 1, 2023
Ewan
United KingdomNothing.
Nice, clean, comfy and good sized room. Hotel in a central location. Staff at reception were friendly and helpful.
Stayed in September 2023
Reviewed: September 28, 2023
Niloy
IndiaRooms are spacious, clean and with most amenities. The breakfast was really good - Not a very large spread, but every item was fresh and tastefully done. The crepes were awesome. The restaurant serves superb pizzas.
Stayed in September 2023
Reviewed: September 24, 2023
Flay
New ZealandGreat restaurant on site. Good breakfast. Long way from train station up hill. We did not realize there were escalators from station to top of town until the way back!
Stayed in September 2023
Reviewed: September 23, 2023
Leslie
CanadaSeeing as it was called the Arte Hotel it was disappointing not to see any local art in the reception area or in the rooms. Furniture was dated but was super clean
Great location and warm reception with lots of help planning our five day stay that came complete with a free pass for bus rail funicular and cable in the whole st Moritz valley
Stayed in September 2023
Reviewed: September 1, 2023
Teo
Croatiadid I like smoking area under my balcony? I did not, but that was a tradeof for central location, and it was not very intrusive. hemingway bar on weekends closes late, bar is not noisy but people outside are, still i had a good night sleep. Main point, I was there during warmest week of the year and there is NO Hotel in Switzerland that has AC. Be aware.
location in the center of the StMoritz, all the shops and restaurants were in a few steps away. I liked the room, pantry and spacious brand new bathroom.
Stayed in August 2023
Reviewed: August 29, 2023
Brandon
United States of AmericaThere was a smell in the halls that permeated into our room. Other than that it was perfect.
The hotel was wonderful and we loved our balcony off our room.
Stayed in August 2023
Reviewed: August 18, 2023
Ka
Macauthe bath tub door is not user friendly and the room has no secure lock from the inside
spacious room with a veranda which can view the mountain and fresh air during breakfast. shops and restaurants are all nearly. A not fully equipped kitchen with espresso provided.
Stayed in August 2023
Reviewed: August 18, 2023
Rita
United KingdomNothing
Yes
Stayed in July 2023
Reviewed: August 10, 2023
Jeffrey
PhilippinesLocation is a bit far from the train station. Google maps led us to a flight of stairs going to the hotel while carrying our heavy luggage but there's a long way around to avoid the stairs. There's a lift in the hotel but it's very small (not the hotel's fault).
Staff is very helpful. Really helped us with directions and recommendations. Breakfast is good as it's in the hotel restaurant (La Stalla). We got a big room as we were upgraded. The Mountain railway cards are very helpful as it gave us free rides to the mountains
Stayed in August 2023
Reviewed: August 6, 2023
Mawgan
United KingdomVery well located hotel, lovely and extremely helpful staff. Rooms were comfortable and clean and the breakfast was excellent.
Stayed in August 2023
Reviewed: August 5, 2023
Napameth
United KingdomThe staffs were very professional, friendly and helpful. Location was ideal
Stayed in August 2023
Reviewed: August 4, 2023
Oon
MalaysiaSlight inconvenience to arrive at the hotel, and also to the hotel rooms by passing thru various doors
Room is spacious, strategic location, friendly staff, unique interior design
Stayed in August 2023
Reviewed: August 2, 2023
Allison
SwitzerlandWe would have appreciated having a kettle and basic tea/coffee facilities in the room.
We enjoyed our stay at this hotel. Room was comfortable and spacious, and staff were friendly and helpful. The Engadin card with free access to cable cars and public transport was included in our stay, which offers great value! Location is near the centre, less than 5mins walk from a bus stop.
Stayed in August 2023
Reviewed: July 10, 2023
Kaye
AustraliaThe room was very small, with no coffee making facilities.
The room was beautiful with quality finishes and the bed was superb. The restaurant/breakfast room was excellent.
Stayed in July 2023
Cartagena de Indias, Colombia
Kazan, Russia
Pātan, Nepal
Casares, Spain
Cserkeszőlő, Hungary
Sapareva Banya, Bulgaria
Santiago, Chile
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content