Small rooms and bathrooms. The blankets had lint

Amazing views, facing the Eiger mountain.

Stayed in March 2024

Pretty much all good for me

Location and staff. Breakfast was excellent

Stayed in March 2024

Room a bit small for 3 pax

Wonderful location. Easy access to almost everywhere in town.

Stayed in March 2024

Pillows could use a refresh and toilet room with shower was a bit tiny, but i was very happy to have a bathtub. Sink was in the main room. Breakfast room closes at 10am which is a shame as its a lovely place to sit wirh bigger windows and sunshine!

They upgraded us from a triple to a family room so we had more space. Staff was exceptional very friendly and helpful. Very nice breakfast room and nice selection. Location was perfect!!!! Rental place attached and buses or trains right across the street. Tea and coffee available no charge in the lounge.

Stayed in March 2024

The price has gone up significantly since my last visit 3 years ago.

The staff were especially friendly and helpful.

Stayed in March 2024

Nothing

I liked the location. It was very close to train station and right across the road from bus station. The view of the mountain was magnificent. Breakfast was also very good. The room and bathroom were very clean.

Stayed in February 2024

Room is a bit small

Location is good

Stayed in February 2024

The breakfast at the hotel was great, lots of choice

Stayed in February 2024

Bedroom could have slightly cleaner after finding a few stray body hairs in it (not mine) but certainly not enough of an issue to bother me

Breakfast was lovely. A very wide variety of options to choose from

Stayed in February 2024

Nothing.

The hotel is very centrally located and close to the train station, the buses and the shops. The room is comfortable and the ski room accessible.

Stayed in January 2024

Nothing

Location is perfect. So near to the station. Breakfast was good.

Stayed in January 2024

Best location ever for buses and train to summit. Room not huge but totally sufficient. Really comfortable bed. Really nice breakfast buffet

Stayed in January 2024

The one and only thing I didn't like about the hotel was the beds in the room. They were extremely comfortable but no double bed. And my wife and I had two single beds but they kept slipping apart. The staff did try their hardest to help but it didn't work. Just needs a double bed option or some way of putting them together better.

The hotel is immaculate. The location perfect for skiers and snowboarders. Most of all the staff! Wow. Ive stayed in amazing hotels throughout the world. But the staff here could not do enough and were sensational. Absolutely amazing I can't say enough positive things. Everyone who was with me keeps commenting about it and even some visitors we had who were staying elsewhere said how amazing they were. Thankyou so much!

Stayed in January 2024

the pillow is so uncomfortable

good breakfast

Stayed in January 2024

The pictures of the view on the room booking are a little misleading

Good location right near the train station, good breakfast and friendly staff.

Stayed in December 2023

Price is a bit high

Clean and nice location with Eiger view. Breakfast is included. Enjoyed our stay. We felt the price was a bit high other than that everything was good.

Stayed in December 2023

Not been informed about the bathroom not a waterproof And felt bad about wetting the floor. In future hope you able to advise customers in advance.

I love the location

Stayed in December 2023

Small rooms

Very close to the station, friendly staff

Stayed in December 2023

-hotel main door a bit small -can have more choice with breakfast - bigger toilet will be great

-The location is excellent, 1min walk from train station - Room is very big, good views with eiger, but the toilet can be bigger -breakfast okay

Stayed in December 2023

Nothing.

The location was absolutely amazing! We woke up to a stunning view of the Eiger. Breakfast was included and was quite nice. Staff was very friendly and helpful. Went out of their way to give us tips about the area and even let us use the parking lot for the rest of the day after checkout so that we could explore the area

Stayed in October 2023

Nothing

Superb location Clean Very helpful staff Nice breakfast

Stayed in September 2023

The staff is very nice, the location is good and the room is clean.

Stayed in October 2023

We love the balcony near the breakfast room with great view of the mountains and the streets. Location of the hotel is unbeatable, easy walk to train, shops or start of a hike. Breakfast serves early so we can start our outings early.

Stayed in August 2023

My one small issue is I don't like bathtubs, especially when it's somewhat raised and I've got to climber into it.

Excellent location, very helpful and friendly staff, really excellent breakfast, best I've ever tasted at a boutique hotel. Will definitively book my stay here again if I'm around the area.

Stayed in October 2023