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Wagnerenstrasse 15, 3800 Interlaken, Switzerland
14 August 2016
2 August 2016
눉The lady staff at the reception on 30th July in the afternoon could have shown a bit more courtesy to resolve the issue like Rocco did. The older lady staff in the restaurant can do with a bit of politeness towards guests. Can the hotel please clearly advertise that there is not a lift in the building with so called 'budget rooms'. Please a fan would be great in the rooms considering it was pretty hot in Interlaken in July.
눇The owners were courteous and helpful.
6 August 2016
눉No lift, no airconditioner.
눇The administrator, Stephanie is sweet and accomodating.
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