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Brunnmattgasse 2, 3920 Zermatt, Switzerland
20 December 2015
14 December 2015
눉Wish there was free hotel transfer from train station to hotel. It was quite a walk from train station to the hotel with our baggages. Need to pay for cleaning fee CHF 60 which was not stated in booking.com
눇The room view of matterhorn The kitchen amenities Rooms were quite spacious
15 December 2015
눉The check in process was not very clear. The main entrance of the building is on the left of the flower shop but wasn't clearly marked. So I had to go to Hotel Europe (which is around 5 min away), then was told the check in info was left inside the building already. It would have been better if we were given clearer instructions. But this is just a minor comment. Overall the staying in the apartment was very good.
눇The staff at Hotel Europe (the parent company) were very friendly and helpful. The apartment was quite big and facilities were all in good condition.
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