Great location, close to the train station. Very friendly and helpful staff.

Stayed in April 2024

All was good

We really enjoyed our stay. The staff are so accommodating and friendly. The room a good size...Great for three with a dog. And the bed was unbelievably comfortable. Location perfect. Easy stroll to catch the lift to the Grand Castle. It is directly under a tower of another castle wall and a stroll to the town centre too.

Stayed in April 2024

I liked everthing

The rooms were very clean and cozy, beds very comfortable. Excellent central location, excellent restaurant

Stayed in March 2024

The pillows weren’t comfortable. The breakfast was very basic but included.

The hotel is very central and directly by the historic castle. We arrived late and tired with two dogs. The place is in a pedestrian zone so we weren’t sure how to unload dogs and suitcases. The manager walked outside to show us how to access public underground parking. Once in the lot - the exit was only a two minute walk to the hotel. They have an excellent restaurant and we (dogs included) had a great inexpensive dinner. Inexpensive in Switzerland is a rarity. There were no extra fees for the dogs and the room included breakfast.

Stayed in March 2024

The staff was super nice. We had the room right next to the restaurant so it was a bit loud. When we asked if it's possible to change it, we were moved immediately. Everyone was very nice to us. The location was great and we had an awesome stay.

Stayed in December 2023

I could talk about the noise but I must accept that it was New Year's Eve and so noise and fireworks were to be expected. However the "Polce Time" was 100% respected. I noted that at 02;59 am the party appeared to be in full flow and at 03:00 am .... STUMPF! Excellent. A bottle bank - private to the hotel and under our window did disturb us somewaht however.

Excellent location 5 minutes walk from the hotel. When we arrived it was pouting with rain so the nearby Aktiv Firness gym of which we are members was a bonus as that saved just sitting in our room watching the rain. Friendly staff and very good restaurant - which we already knew and therefore which influenced our choice of hotel.

Stayed in January 2024

Room a bit small but ok.

Location is great! Staff are friendly. The view from the balcony is nice.

Stayed in December 2023

Excellent breakfast

Stayed in December 2023

Hotel is in the middle of the city. Access to old city is easy as well as shops. Restaurant is wonderful and excellent food. Personnel is top and very friendly.

Stayed in December 2023

Breakfast was basic

Great location for walks around the town centre

Stayed in August 2023

n/a

Perfect location for exploring the castles, with a cool room looking onto the rock face at the base of a castle tower. Also appreciated the nice roomy shower!

Stayed in July 2023

The restaurant has a lot of choice

Stayed in July 2023

It is very hot in July in the area... Although a fan was in the room, and a sort of a/c that functioned only as a fan, like most places in the area, it was still rather warm to sleep. It is not a "dislike", more a fact that comes with the territory.

Friendly, attentive, competent staff. Very nice restaurant with extensive menu of well prepared food. A very "at home" feeling all around. Beds and pillows were perfect We booked the last available room spontaneously during a festival that was delayed and were very glad to have landed here. Will 100% be back next year, same time!!!

Stayed in July 2023

no air conditioning

location excellent restaurant

Stayed in June 2023

Nothing stands out.

Location was good.

Stayed in May 2023

No lift and no air conditioning in the room, but we knew it in advance, so no issue.

The location is perfect, 10 min walk from the station. The room was clean, the personal very friendly and helpful. The breakfast also very good. Restaurant very nice and good food, normally fully booked, but as hotel guests we were given a table, too.

Stayed in May 2023

WiFi connection was very bad, almost nonexistent in the room. I had to go to the hallway or to lobby to access the wifi.

Its location is in center of town. train station is 5 min walk. Room for a single person was spacious. Bed was comfortable. Room was clean. There is a restaurant in the hotel. Staff was super friendly. Breakfast was included in the room rate.

Stayed in May 2023

Situation dans la zone pietone.. Location in the pedestrian area. La serviabilité du personnel. Helpful staff La gratuité pour mon chien :-) Free of charge for my dog :-)

Stayed in May 2023

nothing

Perfect central location, friendly staff, exceptionally clean room and common areas.

Stayed in April 2023

Great location.

Stayed in April 2023

Swiss sockets are not compatible with standard European sockets. In the hotel, they didn't have an adapter, they sent me to buy one. Only one person spoke English, the others only Italian.

Hotel is located right under the walls, the room small under the tower. The opposite rooms had a view of the town and the castle (see photo). The staff offered coffee, cappuccino, and tea for breakfast. Breakfast was less rich but sufficient: bread, cheese, ham, honey, nutella, muesli, yoghurt.

Stayed in March 2023

A bit worn out and cold

Close to old town, breakfast basic byt had everything we needed. Friendly staff

Stayed in March 2023

There was an event going on on the first floor so it was heard and a bit loud on the second floor where we were trying to sleep but the building is old so no high expectations there. It is nice that they are still putting it to good use.

They upgraded our room without additional charge. Their pizzaria is one of the best in Switzerland. The rooms were comfy and clean. The location was also unbeatable. Loved it, in a no car street close to the train station and the castles.

Stayed in November 2022

Neighborhood not the best

Restaurant was good s d manager very helpful. Bartenders attentive.

Stayed in October 2022