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Hauptstrasse, 3780 Gstaad, Switzerland
24 July 2016
눉New quarters have low ceilings and seem constructed for a mass clientele. It's more of an upscale conference center than a posh, private, luxury hotel. The entrance consists of 2 circular chair/cushions. The bar is unwelcoming. Ditto for the cage-chair bar adjacent to the lobby. ZERO ambiance for this 5* hotel. The outside areas are open; the general public can access the terrace, disturbing to private pool visitors. Limited discretion. Pool is small. Again, limited ambiance. No music piped in, no pool staff to provide drinks. It felt more like an exorbitantly-priced, glorified camp experience.
눇Convenient Gstaad location. Spa area is lovely, offering many varied saunas and steam rooms. Eva was particularly professional and helpful.
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