Not own bathroom

Staff very friendly, restaurant, location

Stayed in March 2024

What wasn't there to like!!! Jessica was amazing from the very moment that I arrived, the food was exceptional

Stayed in October 2023

Everything was wonderful exceptional host. Everything was lovely

This is a phenomenal property I wish we had booked more nights before moving on to Austria

Stayed in October 2023

I do not have anything that I did not like - maybe the location but it is also part of the charm.

This place is a very unique BnB. You will immediately feel that when you get there. All the rooms have a different character and the place is filled with little details. The breakfast was simple but enjoyable and is eaten in a very nice courtyard.

Stayed in July 2023

Nothing comes to mind--it was exactly what I was looking for

Such a lovely property, lots of interesting little nooks and crannies. No 2 rooms alike I am sure. You could feel the history but yet it was fully modern in terms of facilities, comfort, etc

Stayed in July 2023

Nothing

Fantastic place! This is a family run B&B for 100 years. The owner with the team provide great service with kindness and smile on the face. The place has unique spirit and character, with the way it is decorated, designed...The Teddy bears at the reception! And if you want to take a few mins ride (or 25-30min walk like I did) you can enjoy the breathtaking panoramic view- Sasso delle Parole.

Stayed in July 2023

nothing was in great shape!

Super cosy and old, you got a real feeling of being in someone’s home and got well taken care of!

Stayed in June 2023

The hospitality of the host was exceptional!

Stayed in May 2023

Great location, beautiful building and rooms and very friendly personnel

Stayed in April 2023

maybe too expensive

cozy, very friendly and helpful personnel, nice breakfast

Stayed in January 2023

couldn’t adjust heating in room

very personal and unique charm great little breakfast

Stayed in November 2022

-

Brilliant hospitality, they certainly care about their customers. Super comfy bed. The dinner was also exceptional.

Stayed in October 2022

plugs a bit difficult for electronics charging

convenient to where I wanted to be.

Stayed in October 2022

Flora, the owner, is amazing.

Stayed in September 2022

Great location, lovely building, very friendly staff

Stayed in September 2022

There was a kettle and teapot but no sadly no teabags.

Amazing room with frescos on the ceiling.

Stayed in September 2022

There was nothing i didn't like. Everything was perfect for a 4 days solo hiking trip. In terms of transport only: to arrive to the BnB with no car meant using the postal bus, which stops running at midnight. The Grotto Flora BnB is 15 min uphill from Lugano so late nights in town without a car is challenging (taxis are expensive in Switzerland).

Nicest and warmest welcome of any stay in my life. The staff made me feel at home every day. Rooms are clean, the BnB also has a popular restaurant. The breakfast is personnalized. They offer ingredients from their own garden in the breakfast and dinner formulas. The business is family owned and run. Transport (Ticino ticket) is included with the stay, so no need to bother bringing a car.

Stayed in September 2022

perfect and clean

super fantasy as a dream. u feel u are in another island. all are arranged by heart.

Stayed in August 2022

breakfast was disappointing both in service and quality compared to the evening meal experience. Despite there being boiled eggs and yogurt available to order the overwhelming impression we were left with was one of skimpiness as the table was given only one small and very thin piece of dried meat per person and one small cube of cheese. It's a shame to do this as the breakfast is the final impression of a hotel. This could be fixed very easily.

dinner was very good, room and bed comfortable and cool despite the heat outside. Quirky decor in places and the most wonderful selection of glasses all of which seem to be in use.

Stayed in August 2022

a bit small room but very coasy

staff was great

Stayed in August 2022

Very cozy hotel, delicious food! Very clean, friendly staff and delicious breakfast! I recommend!

Stayed in August 2022

Very nice welcome. It is nice to feel that this B&B has been run by the same family for many years. The rroms were very spacious, one of them was very nicely decorated with a strong Italian feel. Breakfast was great, very homely.

Stayed in June 2022

Very welcoming, kind hostess and delicious food

Stayed in July 2022

The room was small, and access to the city wasn't easy as it should be done via the 436-line bus passing the station every hour.

I am convinced I could not find a better place to stay in Lugano with my budget. I enjoyed being there with Flora and Ziella's hospitality; they were nice to me like a family. The location was distant(25 min by bus) from the city, but it was worth it.

Stayed in June 2022