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  5. Reviews of Best Western Premier Hotel Beaulac

Reviews of Best Western Premier Hotel Beaulac This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Esplanade Leopold Robert 2, 2000 Neuchâtel, Switzerland

#15 of 32 hotels in Neuchâtel

Guests' Choice

Review Score

Based on 351 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night

    For some reason, the view of the lake from a resting position in the bed/chair was interrupted by the big beam. Its a bit unfortunate, since the lake is a beautiful view.

    modern look and feel, closely located to downtown and with good view to the lake.

    Stayed in April 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable bed, good location - walking distance to city center, next to the lake

    Stayed in March 2024

  • Reviewed: February 18, 2024

    9.0
    Excellent weekend stay
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Lake view
    • Stayed 2 nights
    • Submitted from a mobile device

    The metal double facade disturbs a bit the view from the room

    Excellent location, view, and rooftop bar

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room with City View
    • Stayed 1 night

    shower in the bathtub is pretty annoying, prefer a normal shower!!

    simple basic good, nothing special, but all good

    Stayed in February 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    One of the best hotel in Neuchatel
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive. Parking at the hotel is also very expensive. I wish the breakfast offer was a little bit more elaborate.

    Great location. Literally by the lake. Convenient. Very comfy bed. Amazing rooftop bar. Friendly staff.

    Stayed in December 2023

  • Reviewed: January 18, 2024

    8.0
    Nice business hotel, slightly underwhelming, where it could be awesome.
    • Business trip
    • Group
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night

    beard stubble and hair on the bathroom counter is a no go. Also the mirrors weren't polished. Other than that clean. Breakfast the bare continental minimum and therefore not the standard anymore nowadays. Tables in room very used up.

    "Nice" view at the lake. Although disturbed by the architectual monstrosity of a cagelike exteriour conkrete-structure blockin most of it to both sides. Mostly, but not perfectly clean, very comfy bed. Great view from the top floor bar.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    Great hotel, comfortable rooms and friendly staff
    • Business trip
    • Solo traveler
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night

    A little bit on the expensive side.

    The rooms are comfortable, the staff is very friendly. The location is great, a little bit outside of the city center, but the lake views are amazing. The breakfast is a bit expensive but very good.

    Stayed in November 2023

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient and great view.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Lake view
    • Stayed 2 nights
    • Submitted from a mobile device

    Magnificent view over the lake and of the Alps. Excellent breakfast. Parking was easy.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    It is a bit of a shame that the view is limited by the design of the building, the grid ruined the sunset. The water took a long time to get warm, my partner had to shower to half warm water.

    Everything was good, from the comfort of the room to the taste of the cocktails on the rooftop. The Lady at the reception was very kind and friendly.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with Lake view
    • Stayed 3 nights
    • Submitted from a mobile device

    comfortable rooms. good breakfast.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    location, view and terasse are nice
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    Quite expencove for the offer, no breakfast included

    Location, Terrasse

    Stayed in October 2023

  • Reviewed: November 26, 2023

    9.0
    Will stay again at Beaulac, for sure !
    • Business trip
    • Solo traveler
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night

    Nothing to report

    Style of the room. For me, it is the best hotel in neuchatel

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    No business centre where one can do a bit of work. Especially after 11 when checked out. So no discreet location to prepare for business meetings etc

    Good central location , quality rooms.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    7.0
    Fine for overnight stay. Regular rooms not at Best Western Premier standards. The friendly front desh lady at check out
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    I had booked a regular double room and this is what I got! I probably got the worst room - 1 st floor looking on the entrance canopy, safe not working properly, fridge bot cold etc. If you choose this hotel, take a deluxe modernized room!

    Location by the lake. Dog friendly, most staff friendly with one exception.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    9.0
    A very happy stay for a second summer in a row
    • Business trip
    • Family with young children
    • Junior Suite with Lake View
    • Stayed 1 night

    The internet connection was a little bit slower than expected (in comparison to other Hotels). The breakfast is expensive for what it offers.

    Very centrally located near the city center which is just 10 minutes walk, right on the lake with a nearby garden and park. Plenty of parking spaces (with payment) near the Hotel. Fantastic elevators with video walls give a very nice feeling. Smiling personnel both in the reception and at the restaurant and a happy atmosphere all around the Hotel. Very polite, always smiling, and willing to assist housekeeping ladies, especially a young lady from Portugal. The junior suite with a lake view was roomy with 2 bathrooms (one for visitors right at the entrance). Wenge wood high-quality furniture with a big table and design chairs for four persons. Everything was very clean, big comfortable sofa, the suite had elegant decor and plenty of lights. Windows all over the suite provided ample sunlight all day long. The mini bar was fully stocked and was working fine (low temperatures even on hot days). The air condition was working superfine both in the bedroom and the living room (there are separate zones with individual settings which is great). All in all the junior suite makes you feel not at a Hotel but at your home. It was our second consecutive summer in the same suite and we had the feeling that we were at our home.

    Stayed in August 2023

  • Reviewed: October 31, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable bed. The shower temperature control dial didn't work and hot water didn't come out but the staff immediately offered me another upgraded room right next to my original room.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    9.0
    great location with great view
    • Business trip
    • Solo traveler
    • Executive Room with Terrace and Lake view
    • Stayed 1 night

    Unfortunately, there was food from previous guest on the floor below the working table

    Top location with fantastic lake view. Root top bar also great. Parking lot at garage (limited availability)

    Stayed in October 2023

  • Reviewed: October 27, 2023

    9.0
    perfect. very good restaurant. good room very clean and great staff
    • Business trip
    • Solo traveler
    • Executive room with balcony and city view
    • Stayed 3 nights
    • Submitted from a mobile device

    mattress a bit hard for my taste

    location (take the funicular at 5 min on foot to go up to the station) lake shore comfort efficient and friendly though very professional staff

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Good place
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with City View
    • Stayed 1 night

    the room itself quite old furniture and not as advertised.

    the location and the view from the breakfast area was amazing. The breakfast itself was really nice with a great selection of food.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    convenient nice location on the lake, close to the center and port
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    no breakfast included in the price, no spa, no sauna.

    Nice location, roof top lounge, view

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Excellent!
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Lake view
    • Stayed 1 night

    Nothing that I can think of. Perhaps a little cheaper[?!].

    The location - vis-a-vis the rest of the town - was superb. Lovely view of the lake from our room.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Lake view
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms was quite noisy

    Nice location and view

    Stayed in October 2023

Showing 1 - 25

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