Museggstrasse 2, 6000 Lucerne, Switzerland
#51 of 77 hotels in Lucerne
Guests' ChoiceBased on 1006 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.7
Staff
8.9
Value for money
7.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Pornthip
ThailandLocation is not far from Train and bus station. Very good location to work around and buy things
Stayed in April 2024
Reviewed: April 22, 2024
Maurice
United KingdomLocation and breakfast
Stayed in April 2024
Reviewed: April 21, 2024
Stephanie
AustraliaGreat location, good room rise and really yummy restaurant attached
Stayed in April 2024
Reviewed: April 21, 2024
Christine
FranceIt would have been good to open a window for air in the bedroom at night ( rather than a door leading to a balcony).
Both were excellent
Stayed in April 2024
Reviewed: April 20, 2024
Asela
United States of AmericaEven though the hotel bathroom was large, the tub was very difficult to climb (maybe 30 inches) so if you are over 65 years old, not the best idea). The only pillows available were goose down & supper soft.
Location was excellent, public transportation within walking distance & lake also. The adjacent restaurant was very good.
Stayed in March 2024
Reviewed: April 18, 2024
Lenore
AustraliaRoom comfortable
Stayed in April 2024
Reviewed: April 17, 2024
Jennifer
Australia** No 2nd chair. Only one chair provided in a room for 2 people – 2nd person had to sit on the bed. ** The room had several ‘sets’ of 2 or 3 Power Points together. However each ‘set’ had a power point being used ie for either the TV / tall lamp / bedside table - the plug/s from these appliances then impinged on the remaining power points, making it very difficult to insert an international adapter – we managed but only just. ** On arrival we had difficulty logging into the wifi but this was sorted within a few hours. ** Suggestion: A retractable clothes line over the bath / shower area would have been appreciated.
A very nice hotel within walking distance of the railway station (800m) or take No. 1 or No. 19 bus from the Railways Station to Lowenplatz Bus Stop being 1 -2 minute’s walk around the corner from the hotel. A handy ‘Coop’ Supermarket at Lowenplatz also. Good location for walking to all the major tourist sights. Our room (Triple Room), was not overly large but accommodated a double bed + a single, a desk & chair, wardrobe & small round ‘coffee’ table. We had a small balcony + street view (through to Lake Lucerne / Alps) BUT quiet with the double-glazed windows closed. There was no air-conditioning but a fan was provided however as our stay was in April, we did not need to use the fan. Our room was clean & the bed comfortable. Central ceiling lighting was a little dim but with the tall lamp + 2 bedside table lights on, all was OK. Pleasingly a foldable luggage rack was provided avoiding having to constantly bend over to work out of one’s case on the floor. Prior to arrival, communication with the hotel staff was fine & reception staff helpful & friendly. Upon check-in, we received ‘Visitor Guest Cards’ for the duration of our stay, giving us access to ‘free’ city-based public transport which proved to be a great saving. The hotel had a lift / elevator & breakfast available for a fee.
Stayed in April 2024
Reviewed: April 14, 2024
Gouse
IndiaThe floor is a bit creaky.
Great location, close to the centre. Breakfast buffet was great, we had a lovely stay overall.
Stayed in March 2024
Reviewed: April 7, 2024
Michelle
Philippinesbasic amenities
Location
Stayed in April 2024
Reviewed: April 5, 2024
Allana
United KingdomAs mentioned by previous reviews the hotel is a little outdated but overall does not affect the quality of stay! We maybe would have liked a kettle for a coffee/tea.
The room was very clean including all linen, check-in process was easy and bag storage was super convenient after check out. The highlight of this hotel is its walkable distance to Lucerne city centre/supermarkets etc. Good for a short stay!
Stayed in March 2024
Reviewed: March 31, 2024
Carmen
United States of AmericaThere is no AC during March. You have to open window and it’s very noisy. We didn’t have a good night sleep.
The location, the staff, beautiful balcony in our room overlooking into Old Town
Stayed in March 2024
Reviewed: March 29, 2024
Lisa
United States of AmericaThere is no place to sit other than your room. The lobby has two chairs, but tight & in the way of elevator & front desk. The staff is professional, but not friendly. The service at breakfast is terrible. They need to have coffee in the room.
The room was large, comfortable & nicely appointed. The bath is also large with a deep soaking tub & shower. The breakfast is very good. The location is perfect. Desiree at the front desk provided exceptional customer service.
Stayed in March 2024
Reviewed: March 10, 2024
Magdalena
PolandThe room was a bit cold and the breakfast could have a few more options, no electric kettle in the room
Spacious room and great location
Stayed in March 2024
Reviewed: February 22, 2024
Rowie
Canadaheating not good
location
Stayed in February 2024
Reviewed: February 11, 2024
Anastasiia
LuxembourgWe bought breakfast, and it was not really great for us. Not a big choice of what to eat, would go to other place next time
Close to center, clean, welcoming
Stayed in December 2023
Reviewed: February 1, 2024
Lorraine
South AfricaYou could hear the people in the other rooms.
Perfect location.
Stayed in January 2024
Reviewed: January 31, 2024
Ünsal
Turkeyno a/c
location
Stayed in January 2024
Reviewed: January 31, 2024
Roel
CanadaThe bathroom door won't lock.
Convenient location to station and tourist spots. With restaurant below and stores just across. Free goodies. Free Visitors Card used for Buses. Value for Money.
Stayed in January 2024
Reviewed: January 29, 2024
Collette
United States of AmericaA bit far to the train station.
Close to the shops and central
Stayed in December 2023
Reviewed: January 18, 2024
Christie
United States of AmericaNothing
The location was absolutely perfect
Stayed in December 2023
Reviewed: January 13, 2024
Jose
United States of AmericaLack of smart TV for guests rooms.
Location.
Stayed in December 2023
Reviewed: January 9, 2024
Lorelie
PhilippinesLocation. Location. Location. Great base for exploring Luzern. The room is smallish, but not too cramped. This family-run hotel is truly a great value in the overall. Highy recommended!
Stayed in October 2023
Reviewed: January 7, 2024
Martin
United KingdomThe breakfast was great and gave you a great start into the day, friendly,professional,helpful staff we just had a great time, thank you to the welcoming staff and the location of the hotel.
Stayed in January 2024
Reviewed: January 7, 2024
Ana
PanamaMy room had a but of an odd smell, like cigarette smoke mixed with lemon-scented cleaner. It was odd, but not extremely off-putting.
It is well located, the breakfast was nice, the staff were very helpful and kind, and everything was very clean.
Stayed in January 2024
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