Seidenhofstrasse 5, 6002 Lucerne, Switzerland
#37 of 77 hotels in Lucerne
Guests' ChoiceBased on 976 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
8.9
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Helen
United KingdomExcellent location, short walk from station and old town. We could see Chapel Bridge from our window
Stayed in April 2024
Reviewed: April 17, 2024
Graham
United KingdomNothing specific
The hotel is in a good location to explore the old town. The rooms were clean and comfortable. Breakfast was OK.
Stayed in April 2024
Reviewed: April 16, 2024
Belinda
United KingdomMaybe just a couple more milk sachets to have with coffee in the room.
Perfect location when arriving by train and for walking into old town. Very quiet and comfortable.
Stayed in April 2024
Reviewed: April 15, 2024
Marco
SwitzerlandNot possible to black out the room completely and the water cooker was not clean.
Quietness because of great location near rail main station / party club and the free minibar
Stayed in April 2024
Reviewed: April 9, 2024
Andrea
United KingdomNoise parking
Ambience
Stayed in April 2024
Reviewed: April 8, 2024
Mary
PhilippinesWater pressure and supply from the shower.
Great location
Stayed in March 2024
Reviewed: April 8, 2024
Mary
PhilippinesWater pressure from the shower. It was too low
Great location
Stayed in March 2024
Reviewed: April 5, 2024
Catherine
AustraliaAir conditioning average, breakfast pricey, and no additional omelette/eggs as per request included
Friendly staff, excellent location
Stayed in April 2024
Reviewed: April 4, 2024
Kamolmas
SwitzerlandSmall bathroom
Great breakfast (not included in our room, but well worth the money)
Stayed in April 2024
Reviewed: April 4, 2024
Leong
SingaporeHad a twin comfort room and was decent size and very clean. Bathroom was fine with a bathtub, altho no shower box. Room was facing inner courtyard and was quiet. Location was excellent - literally walking distance to many places - 5 minutes to main train station, 3 minutes to chapel bridge, 8 minutes to old town and lake. Highly recommended.
Stayed in April 2024
Reviewed: April 4, 2024
Ryan
CanadaRoom size is a bit small.
Amazing location, clean rooms and modern.
Stayed in March 2024
Reviewed: April 3, 2024
Minja
SwitzerlandSmall entrance area, not very cosy, interior and ambience could be improved
Location
Stayed in March 2024
Reviewed: April 3, 2024
Corinne
United States of AmericaGreat location in the center of main attractions and walking distance from the train station. Modern hotel. Would recommend.
Stayed in March 2024
Reviewed: April 2, 2024
Yan
United KingdomThe shower head is too loose, it was almost impossible to take a shower, but the bathtub is big and nice, so we used bath tub instead.
The location of the hotel is excellent, a few minutes walking distance from the train station, and 2 minutes away from The Kapellbrücke (the Chapel bridge). The room is clear, the bed is comfortable.
Stayed in March 2024
Reviewed: April 1, 2024
Roxanne
GermanyNo lock on the door. Our son escaped our room multiple times as thee ws no way of locking the door. Little bit unnerving and unsafe!
The staff were extremely friendly and helpful. They gave us great advice and were extremely kind to our son. The location is perfect for exploring Lucerne- 2minute walk from the Chapel Bridge/river. Parking is easy. Room was big enough and bed was comfortable.
Stayed in March 2024
Reviewed: March 31, 2024
Vasiliki
CyprusThe property’s location is perfect for Luzern. Easy access to the lake and old town and landmarks. Really good size rooms
Stayed in March 2024
Reviewed: March 26, 2024
Caoimhe
United KingdomThe corridors and room were more Ibis than four star and we had a room with a balcony and Mountain View on sixth floor.
Great location. Near station, the famous bridge, pier for boat trips across lake , art gallery on street corner with a fascinating collection of Picassos , and the old town.
Stayed in March 2024
Reviewed: March 25, 2024
Marianthi
GreeceNothing
Location, daily fresh up of the room, free water
Stayed in March 2024
Reviewed: March 17, 2024
Chelsea
SingaporeRoom is a bit worn out
I like Andreas and ilaria and their service Patient and nice Good location
Stayed in March 2024
Reviewed: March 12, 2024
Carolyn
United KingdomGreat location near the station and lake but very quiet too
Stayed in March 2024
Reviewed: February 26, 2024
Radoslaw
Polandair conditioner was laud
room is nice, with bath available.
Stayed in February 2024
Reviewed: February 14, 2024
Seah
SingaporeNot too friendly staff
Near to the train station
Stayed in January 2024
Reviewed: February 12, 2024
Silvia
United KingdomGreat location, super friendly service , quality amenities , complimentary water etc and comfortable bed .
Stayed in February 2024
Reviewed: February 6, 2024
Hiphotelist
TurkeyThere was unstoppable sound in the bathrom which was coming from the bathroom fan. All night it made a annoying noise
Close to train station, comfartable bed and pillows
Stayed in February 2024
Spetses, Greece
Bergamo, Italy
Castelldefels, Spain
Kongstrup, Denmark
Le Hohwald, France
Ooty, India
Montevideo, Uruguay
Windermere, UK
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