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Löwengraben 18, 6004 Luzern, Switzerland
24 May 2016
눉Breakfast was bad. We came at 9:10 (the breakfast lasts till 10) but all the food was gone and we had to ask for the food, look for the staff to bring it back. The staff brought some apples and ham, not even cups for coffee. The reception is empty most of the time, we need to wait, either look for the staff elsewhere. The male staff is not friendly, they behave as if they smoked something, was not pleasant to communicate with them, though we couldn't get the necessary info anyway as they did not know either. One time stay is fine, but I wouldn't recommend the hotel to friends mostly because of the staff and dirty bed sheets
눇It's very simple and the girls at the reception are very nice and freindly
17 May 2016
눉paying to get a haridryer. wifi not working in rooms, electric socket in the room not working
눇the idea of sleeping in an ex-prison
17 May 2016
눉No toiletries, soap even, a nightclub downstairs that went until the 3-4am, when booked asked for early check in. When arrived was told to leave and come back at 3pm and when we did room still not ready. Love the concept of a jail motel but thought needs to go into customers not just the money. Never Again
눇Only that it was a old jail as motel, but like they say looks can be deceiving and this place sure don't care about its customersl. Such a shame as everywhere we been throughout Switzerland has been magnificent
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