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Dorfstrasse 49 / 52, 3818 Grindelwald, Switzerland
15 August 2016
13 August 2016
눉When we arrived to our room, it was really small and there was only a tiny tiny velux (roof window) it was stuffy and so hot in there, we felt like in a shoe box with no air. The room was also really outdated but that's another debate. So we went to the receptionist to complain about the room (it was not what we had seen on booking. com) to tell her that we couldn't breath in there. she checked to see if there was another room available but of course there wasn't. Then she asked me if I booked the room via booking.com I said yes and she said that it was mention on the site somewhere. In 5pt font I presumed. We tried to go to another hotel but evrything was full. So we spent the night there and it was so hot we could barely sleep... Plus there is really few showers available (not on every floor and only one cabin by floor). I have to say that the thing that bothered us the most was the question she asked us about how did we made our reservation. We felt like it was some kind of punishment for reserving with booking.com. I know it's not easy for hotels to survive but that's not a reason to take it out your customers... Finally I would absolutely not recommend that hotel since the price was not as low as you could imagine. I have slept in place for half the price we paid and it was a thousand times better.
14 August 2016
눉i found assortment of teas a little lacking and choices of thin sliced meet and only hard boiler egg and cereal lacking for free beakfast so I bought things at local COOP
눇fantastic view get room with north face if possible more expensive but worth the price. balcony with view spectacular even with cloudy skies
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