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Reviews of Les Galeries Marval

Passage Marval 1, Neuchatel, Switzerland, 2000 Neuchâtel, Switzerland

#24 of 32 hotels in Neuchâtel

Guests' Choice

Review Score

Based on 21 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.5

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    7.2

  • Free WiFi

    8.6

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Showing 1 - 21

  • Reviewed: July 16, 2023

    7.0
    Great value for money, perfect location
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 4 nights

    The written info on the check-in came two days too late (however, I also missed a call of the owners when travelling there), otherwise, we were mostly bothered by a strong cigarette smell in the room - first we thought it came from the sheets but it turned out someone must have been smoking in there before. This is unfortunate because it dampened out overall satisfaction with the place.

    The location is absolutely awesome, right in the center of the city, close to restaurants, shops and the lake as well as public transportation options (bus, train and boat). The facilities (kitchen, fridge, coffee machine) offered were very good and the hosts were reacting promptly to all inquiries we made. Great value for money, especially for a longer stay

    Stayed in July 2023

  • Reviewed: May 26, 2023

    9.0
    All small shortcomings compensated by the host who was super-responsive and addressed all our issues in a jiffy. Will ce
    • Leisure trip
    • Couple
    • Duplex Apartment
    • Stayed 11 nights
    • Submitted from a mobile device

    The hardware in the apartment looked a bit dated, the bathroom was a little disappointing with no shower curtains and sub-optimal lighting

    Great location, very spacious apartment, excellent host, effective wifi

    Stayed in May 2023

  • Reviewed: December 23, 2022

    9.0
    To much money for cleaning, I was very surprised
    • Leisure trip
    • Travelers with friends
    • Duplex Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Very hard to reach the hotel, we spent 45 mnts looking for it

    The apartment was great fully equipped and furnished

    Stayed in December 2022

  • Reviewed: December 3, 2022

    7.0
    Good location, small bedrooms
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Very noisy—but our stay was during the Fête des Vendanges! The second bedroom has a small bed and no door, just a curtain for privacy.

    Great location.

    Stayed in September 2022

  • Reviewed: October 29, 2022

    7.0
    Merci!
    • Business trip
    • Solo traveler
    • Superior Apartment
    • Stayed 3 nights

    WIFI connection could not cover whole area in the apartment

    Location is close to any public transport, food & beverages.

    Stayed in October 2022

  • Reviewed: September 17, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Duplex Apartment
    • Stayed 7 nights

    The accommodation is rather pricey and the floors and other elements rather worn. Some updating, especially given the price, would be in order.

    Fantastic location, and well-appointed apartment on 2 levels. It was surprisingly quiet, considering its location in the midst of the old town with its narrow streets and often noisy venues.

    Stayed in June 2022

  • Reviewed: July 29, 2022

    9.0
    excellent. highly recommended for families.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    no clear place to put recycling or trash bags

    location. friendly responsive help when we had questions. good facilities. comfortable.

    Stayed in July 2022

  • Reviewed: January 11, 2022

    7.0
    Lots of potential
    • With a pet
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We should have done more research before booking our stay. The city was gorgeous, but unfortunately very shut down for the New Years holiday. We chose the property so that we could have an apartment style hotel with a restaurant on site. Our hope was to have a break from cooking for our family. We were informed upon arrival that the restaurant was closed for the duration of our stay. We then discovered that every restaurant was closed in the city because of the holiday. There was also a huge party above our room on NYE. We were okay with some extra noise because of the holiday, but it stretched through the night and no one in our family got any sleep. The host responded at 2am and was working to quiet down the other guests and we appreciated the attention.

    The location is fantastic. The host worked to make our stay as comfortable as possible during a holiday weekend. We appreciated the support we received during and after our stay.

    Stayed in January 2022

  • Reviewed: February 17, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Duplex Apartment
    • Stayed 12 nights
    • Submitted from a mobile device

    Only thing is that there is no elevator to this apartment, so if you have a heavy suitcase, carrying it up, those stones stairs is a bit difficult for some people. But that is a very minor point, otherwise it was excellent.

    The location, the size, and the host (Mickey) was excellent.

    Stayed in February 2024

  • Reviewed: June 12, 2023

    10
    Feels like home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Split Level
    • Stayed 2 nights

    Very central and quiet location. Spatious rooms.

    Stayed in June 2023

  • Reviewed: November 6, 2022

    10
    We enjoyed our stay! It was really great and comfortable.
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 10 nights

    I could not remember anything significant. Perhaps, just to be honest, I would say that the cleaning could have been a bit better (I mean just floors), but we didn't feel that as a big problem.

    We arrived to Neuchatel in October 2022, and it was a complicated period of our life. I can not emphasize enough how important it was for us that the hotel provided a big apartment for us, that it has such a great location and that Giovanni helped us a lot with all our requests. We are very grateful for this and we enjoyed our stay.

    Stayed in October 2022

  • Reviewed: August 15, 2022

    5.0
    Good location. Bad room.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa bed was terrible. The dishes were dirty. The room was very hot.

    The location.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights

    noise from people who hang out late in the old town

    the flat is big and well equipped.

    Stayed in August 2022

  • Reviewed: August 16, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Split Level
    • Stayed 4 nights
    • Submitted from a mobile device

    Only draw back is it is rather noisy, however if one keeps the windows closed it was not too bad.

    The area, efficient and relaxed service, the art gallery in the building, location and closeness to town. It was very well situated in the centre of town so we could walk to the market and various other shops and restaurants. The rubbish was taken for us very efficiently. The manager was great. Very very convenient.

    Stayed in August 2021

  • Reviewed: January 18, 2023

    10
    Fantastic location, fantastic place and fantastic and helpful management..the perfect package!!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The only thing that was a bit difficult was finding it in the dark the first night because we arrived late the first night… the Taxi drive took us to another place with a similar name …but once we figured out that …me made it.

    The location was perfect! It came with so many amenities! It was great because there was a market close by which allowed us to cook at “home.” It was close to the train and bus station. We opted to not rent a car so that was really convenient. Lastly it was very well maintained!! Really well thought out and well stocked!

    Stayed in January 2023

  • Reviewed: December 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: November 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: July 15, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: October 6, 2022

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Deluxe Two-Bedroom Apartment
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: December 2, 2021

    8.0
    Very Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2021

Showing 1 - 21

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